When you need an Atlanta Emergency Plumber or Septic Specialist, give us a call and we'll be there for you, day or night! Akins Plumbing is the best choice for your Metro Atlanta Plumbing needs. We offer a full service line for residential customers in the Plumbing, Septic Tank, Sewer and Leak Detection fields. Most companies will send out technicians from three or four different companies - we're different! We have experts of each category in house. This saves you time and money! Wherever you are - from Atlanta to Athens - we have you covered 24/7/365.
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Akins Plumbing was founded in 1986 by Ricky Akins, Master Plumber. Our business model is quite simple: provide superior quality service and maintain our honest and dependable reputation our customers have grown to expect from us. All of our work is 100% guaranteed! If, for any reason, you have an issue with our staff or work we will correct immediately.
Akins Plumbing is truly a full service plumbing company dedicated to our customers. We are equipped and trained for any project - residential or commercial. Our three main core service areas include: Plumbing Services, Septic Tank Services and Leak Detection Services. Each and every Akins Plumbing Technician is fully trained on various aspects of our core services.
Akins Plumbing is always trying to find ways to save our customers money. We post new coupons and specials all the time, so check back often! If you aren't sure what you are looking for you can feel free to give us a call and we'll help you out. 10% Off Service Scheduled Online - No coupon needed! A maximum of $100 of total bill, septic pump only is excluded.
Are you the best in your field? Are you dedicated and ready to work? We want to talk to you. Akins Plumbing is always looking for the best and brightest in the fields of plumbing, septic tank, leak detection and sewer services. We do not just accept anyone. Be ready to prove your knowledge, skills, and work ethic.
Reviews (14)
John G.
Oct 04, 2021
Kathy W.
Jan 04, 2021
After needing our septic tank pumped out after 2 years we called this company after seeing their good reviews. We called them on a Monday and they did not come out till Friday. Once they were done on Friday we assumed that they pumped everything out of the septic tank, but come to find out this weekend our septic tank backed up and flooded our master bathroom.
We called a different septic tank company and they informed us that Akins did not pump everything out of the septic tank. If you need your septic tank pumped I'd recommend calling a different company.
We called a different septic tank company and they informed us that Akins did not pump everything out of the septic tank. If you need your septic tank pumped I'd recommend calling a different company.
Scott H.
Jan 09, 2020
I would have rated 10 stars if yelp would allow! Wow, what a great company! Answered the phone on a Sunday for a non-emergency call to get a quote. Helped me then but asked very politely and professionally if I would mind calling in Monday to schedule. I called Monday and found everyone to be awesome, fast and friendly. Scheduled service for a few days later. Got the phone call enroute before my appointment window and was kept in the loop along the way. Glen was the gentleman that did the work.
Super helpful, super effective and efficient. As luck would have I had 2 broken / leaking showers, couldn't afford both repairs today but Glen was amazingly helpful with some advice on priorities and we got one completely repaired and functioning beautifully. Could NOT have asked for or created a better customer service experience! Thank you, thank you, thank you Glen and Akins Plumbing. You have earned a repeat customer in me!
Super helpful, super effective and efficient. As luck would have I had 2 broken / leaking showers, couldn't afford both repairs today but Glen was amazingly helpful with some advice on priorities and we got one completely repaired and functioning beautifully. Could NOT have asked for or created a better customer service experience! Thank you, thank you, thank you Glen and Akins Plumbing. You have earned a repeat customer in me!
Jared F.
Jul 01, 2019
Lane A.
Aug 04, 2018
Aimee M.
Jan 19, 2018
Septic problem in late Dec 2017. Misdiagnosis! Akins estimate: $15,000. Actual cost with another company is $4100. No water use for 17 days for family of four. Doesn't start work until late afternoons and doesn't work weekends or holidays. On first visit, the plumber said area needed excavation to diagnose. Two days later after digging site I was told the entire system needed to be replaced because the 45 year old system had "collapsed".
He said I would need a permit ($250) from the county in order to start repairs. It was 3:30 pm Dec. 20th. Charges paid are $475 for digging site. Estimated cost for repairs $10,000. Applied for the permit 12/20. Permit was ready on 12/27. I gave details from permit to Akins home office so that the "master" plumber could give a quote. I called plumber on 12/28 and he said he would get a quote to me (he was very busy.working 12 hr days.).
Due to extra items required by the county, the cost would increase to $15,000. On Jan. 2 I sent a copy of the permit to the plumber. Never heard back. So we called another company. Thank goodness! Second company came on Jan 6 at 8:45 am. Diagnosis: broken baffle and about 10-15 feet of clogged pipe. NOT AN ENTIRE SYSTEM REPLACEMENT. A permit was NOT needed for the repair. So I am out $725 due to Akins Plumbing in Hoschton and had no water use for 17 days with a family of 4.
He said I would need a permit ($250) from the county in order to start repairs. It was 3:30 pm Dec. 20th. Charges paid are $475 for digging site. Estimated cost for repairs $10,000. Applied for the permit 12/20. Permit was ready on 12/27. I gave details from permit to Akins home office so that the "master" plumber could give a quote. I called plumber on 12/28 and he said he would get a quote to me (he was very busy.working 12 hr days.).
Due to extra items required by the county, the cost would increase to $15,000. On Jan. 2 I sent a copy of the permit to the plumber. Never heard back. So we called another company. Thank goodness! Second company came on Jan 6 at 8:45 am. Diagnosis: broken baffle and about 10-15 feet of clogged pipe. NOT AN ENTIRE SYSTEM REPLACEMENT. A permit was NOT needed for the repair. So I am out $725 due to Akins Plumbing in Hoschton and had no water use for 17 days with a family of 4.
Tony S.
Jun 02, 2017
Just don't feel good about my experience. Had called on weekend and set up and appointment for after Memorial Day, and they lost the appointment. Called back again and set up another appointment and was quoted $325 for a pumping on the phone. After they got here, it was raised to $500 because they said it would be more than 1000 gallons since the tank was over-full; but you really have no idea if it is reasonable or bait and switching because they have no meter to tell you how much they pumped.
It is just picking numbers out of the sky. Even if it had a couple hundred gallons more -- they are charging at least twice as much per gallon for the extra gallons than the original gallons with this pricing. I just went ahead and did it because I figured that with any service charges; I wouldn't be better off cancelling and trying to find someone else -- plus that was the day I had off and needed it done. Finally, I was told my best option for my situation was to try flush some chemicals into the drain-field and that was $200 more, which feels like a lot to dump a few chemicals down a hole, but when you're being quoted many thousands of dollars for other alternatives.
I regretted having done that immediately. I got this suspicious fishy feeling soon after the experience and started calling every company in the phone book to get additional quotes on what it would cost to do the work that was done, and asking questions such as if a chemical treatment like the one I had was a viable or reasonable solution. I couldn't a single one that didn't think it was a horrible idea and a complete waste of money.
I didn't say I'd had it done; was just asking if it was something I could do and what the cost would be. Never got a cost, because no-one said they would ever do it. I called and expressed my concerns, and was supposed to receive a call back on what they'd be willing to do for me to change what I was feeling and 3 days later -- nothing -- so here we are -- this is my review. I just feel a bit sketched out. It may or may not be justified; but that is my feeling.
It is just picking numbers out of the sky. Even if it had a couple hundred gallons more -- they are charging at least twice as much per gallon for the extra gallons than the original gallons with this pricing. I just went ahead and did it because I figured that with any service charges; I wouldn't be better off cancelling and trying to find someone else -- plus that was the day I had off and needed it done. Finally, I was told my best option for my situation was to try flush some chemicals into the drain-field and that was $200 more, which feels like a lot to dump a few chemicals down a hole, but when you're being quoted many thousands of dollars for other alternatives.
I regretted having done that immediately. I got this suspicious fishy feeling soon after the experience and started calling every company in the phone book to get additional quotes on what it would cost to do the work that was done, and asking questions such as if a chemical treatment like the one I had was a viable or reasonable solution. I couldn't a single one that didn't think it was a horrible idea and a complete waste of money.
I didn't say I'd had it done; was just asking if it was something I could do and what the cost would be. Never got a cost, because no-one said they would ever do it. I called and expressed my concerns, and was supposed to receive a call back on what they'd be willing to do for me to change what I was feeling and 3 days later -- nothing -- so here we are -- this is my review. I just feel a bit sketched out. It may or may not be justified; but that is my feeling.
Heather P.
Apr 06, 2017
It took me 3 months researching before I decided to have Akins pump my septic tank. I am so glad I chose them. The price quoted was what I paid and my service guy was Nick. He was extremely friendly and informative. This was the first time I have went through this so he took the time to explain everything he was doing and had no problems answering my questions. You hear so many horror stories people go through from other companies so I am glad to know I chose the right company the first go round. Thanks!
Rocky S.
Oct 06, 2016
Laura B.
Oct 03, 2016
We had the unfortunate experience of a backed up septic tank. We called them right at closing time and the guy I spoke to was super helpful in my panicked state of mind (imagine sewage rising up in your bathtub). He explained how to go outside and release pressure so that the sewage would drain out of our bathtubs. He even answered his cell after hours and answered a few more questions my husband had.
The next day they arrived on time drained our septic tank and gave helpful pointers on how to avoid this ever happening again. In addition, he also warned us against using the treatment stuff designed to help breakdown everything in a septic tank. Apparently that stuffs kills the natural bacteria needed in a septic tank. Without a doubt I would recommend them and they will be the company that we call if we ever experience a plumbing problem again! It's nice to receive reliable customer service!
The next day they arrived on time drained our septic tank and gave helpful pointers on how to avoid this ever happening again. In addition, he also warned us against using the treatment stuff designed to help breakdown everything in a septic tank. Apparently that stuffs kills the natural bacteria needed in a septic tank. Without a doubt I would recommend them and they will be the company that we call if we ever experience a plumbing problem again! It's nice to receive reliable customer service!
Scott M.
Aug 09, 2016
Went online to search for a Plumber in my area, was happy to see that they had an online appointment scheduler so I scheduled an appointment for the following day at 10:00 am. When 10:15 am rolled around I called and they had no record of it. Then they asked do you want someone out today, I said yes the pipes are leaking in the wall. Okay they said we will try to get someone out this afternoon and if they don't call you I will, but definitely tomorrow am then.
No one ever called - nothing. Contacted another company at 6:15 pm and they were here by 11 pm and here again today. Sad that that this company still has not called me back. Good luck to you!
No one ever called - nothing. Contacted another company at 6:15 pm and they were here by 11 pm and here again today. Sad that that this company still has not called me back. Good luck to you!
Heather D.
Jun 23, 2015
Michael B.
Oct 02, 2014
We have used Akins plumbing for many years for our rental properties. From sewer to clogged toilets, they always do an awesome job! We had a few repairs done this week at our home and they showed up right on time and got to work. Very professional, very tidy! Love, love my new shower! No more leaking! if you are looking for a reliable and skilled plumber with the best prices, you found them!
Sy G.
Oct 26, 2010
I had a moderate plumbing emergency on a Sunday. I found Akins Plumbing in the Yellow pages. I called them at 2:30. They told me they'd be out in 1-1 and 1/2 hours. I called repeatedly when they didn't show, and one time even spoke to the owner. He assured me the "technician" would call me back. No one ever called back. Evey time I called I spoke to a different person.
After 5 hours I called back and they said they were "stranded" and that they weren't coming. We waited for more than 5 hours. I called Aames plumbing. They were there in 15 minutes and fixed my problem quickly and professionally. Akins plumbing is the epitome of how NOT TO RUN A BUSINESS. DON'T EVER USE THEM.
After 5 hours I called back and they said they were "stranded" and that they weren't coming. We waited for more than 5 hours. I called Aames plumbing. They were there in 15 minutes and fixed my problem quickly and professionally. Akins plumbing is the epitome of how NOT TO RUN A BUSINESS. DON'T EVER USE THEM.
