Mr. Sixto Martinez founded this company with the expectation to preserve our quality service. in doing so he not only handed down his excellent and extensive knowledge of plumbing and heating to his sons and daughter but also his love of family and honesty. This trait has proven to be worthy with customer relations and has woven long lasting relationships with our customers.
Our services consist of plumbing, heating/cooling, and excavating. We offer 24 hour emergency service. Anytime day or night when you call you will speak to a person that will get your job taken care of.
Our services consist of plumbing, heating/cooling, and excavating. We offer 24 hour emergency service. Anytime day or night when you call you will speak to a person that will get your job taken care of.
Reviews (10)
Psm Step By Step
Jun 19, 2022
I am going to be very honest I have used several different plumbers in Santa Fe I have researched history and reviews I called CAPITOL plumbing after having two other plumbers come to my house with great reviews and five star ratings be careful what you believe and what you hear I am very thankful and very blessed to have Capitol plumbing come to my house not only treat me like a human being but I also was treated fair and honest I will recommend them I will use them again I chose to make this review and give a five star because they truly deserve it thank you capital plumbing
Cliff Chetwin
Jan 27, 2022
We have used Capital for several years and always found them to be quick to respond and professional in the service provided. Xavier is extremely personable and takes the time to explain everything he is doing. This service was to replace a transfer switch that was starting to fail and to bleed the in floor heat system, both of which were well done. We recommend you consider Capital for all your plumbing and related needs.
Nick Fowler
Jul 09, 2021
I called on a late Friday afternoon and from the answering service to the finished job, everything was above even my highest expectations. I was immediately called back by Xavier who gave was already on his way to our home near the Plaza. On arriving, he quickly determined the problem. Needing to get more parts (pressure reducing valve) on Saturday morning, he was back on the job first thing early Saturday, and we were "back in business".
My wife and I cannot speak highly enough of Capital and even more so of Xavier. Polite, efficient and a true professional! Thanks to everyone at Capital - we will remain loyal customers.
My wife and I cannot speak highly enough of Capital and even more so of Xavier. Polite, efficient and a true professional! Thanks to everyone at Capital - we will remain loyal customers.
Bill Cannady
May 31, 2021
Communication with this company is the absolute worst I've experienced across any industry or profession. Capitol Plumbing uses an answering service and frequently takes a couple hours to respond to calls. The word profession is not really applicable with this company. Capitol Plumbing removed my old furnace and replaced it with a new unit two winters ago.
They forgot the filter, and had to schedule a time to come back. I stated my intention to watch them install the filter so I'd know how best to access it through the unit. Their guy didn't arrive when promised and my calls were not returned. He eventually showed while I was out, and installed the filter while my wife was home with the kids. At that point, I was too aggravated to care, and assumed I'd figure it out when needed.
I neglected to change the filter last winter. A surprise was waiting for me. When I went to replace my filter, I learned that while removing the old furnace, their employee ripped out the existing filter mount provision (Thing that holds your filter), and failed to replace it. Without supervision, their employee haphazardly shoved a filter (without frame) into the vent and, unsurprisingly, it was sucked back into the furnace unit when it came on - potentially jeopardizing the safety of my family and the life of the furnace I paid them to install.
A word here. I understand with nothing supporting it, a heavily clogged filter can get sucked into the furnace unit - however this filter is VERY clean, like new clean. And the filter wasn't just "Not supported" it was literally shoved into a vent with NOTHING to hold it in place. I discovered this on Wednesday before Thanksgiving. I called and requested to speak to the owner.
I received a call after hours, it rang twice and hung up before I could answer. I called back, and left a message with their answering service. I called again Friday and left a message with their service to please have the owner contact me. I received a call from "Bill" who stated that he was not the owner, and it was a "busy holiday weekend so how can I help you" - his tone was intentionally rude.
I shared the story with him, he suggested I call back Monday. On Sunday, someone more friendly called to ask if I had my invoice from two winters ago. I called their answering service to leave a message that I'd found the invoice, they texted back to request I send photos. Requested photos were sent, no reply. I tried to remain calm. I waited for a callback until Thursday, and left another message with their service to see what they wanted to do.
They called back several hours later to schedule an appointment for the following Monday. Sadly, after making that appointment, I realized I need to reschedule. I left a message and received a callback two hours later - I explained I need to reschedule - they said they'd check the schedule and call me right back - they never called back. After 5 hours, I called their answering service - once again I was asked to relay the purpose of my call, and all contact info.
After telling this story for the 6th time, I lost my patience. I do not expect them to call back, but I won't be shocked if they show up on Monday despite my cancellation. I never got to speak to the owner. It was my hope they'd apologize for the gross oversight, and offer a solution. Instead, I spent a week and a half playing phone tag with disinterested people and now I'm now looking for a different company that I can pay to fix the negligent work of Capitol Plumbing. I really feel like the public should be made aware of service this bad. Price was decent. but, y'know.
They forgot the filter, and had to schedule a time to come back. I stated my intention to watch them install the filter so I'd know how best to access it through the unit. Their guy didn't arrive when promised and my calls were not returned. He eventually showed while I was out, and installed the filter while my wife was home with the kids. At that point, I was too aggravated to care, and assumed I'd figure it out when needed.
I neglected to change the filter last winter. A surprise was waiting for me. When I went to replace my filter, I learned that while removing the old furnace, their employee ripped out the existing filter mount provision (Thing that holds your filter), and failed to replace it. Without supervision, their employee haphazardly shoved a filter (without frame) into the vent and, unsurprisingly, it was sucked back into the furnace unit when it came on - potentially jeopardizing the safety of my family and the life of the furnace I paid them to install.
A word here. I understand with nothing supporting it, a heavily clogged filter can get sucked into the furnace unit - however this filter is VERY clean, like new clean. And the filter wasn't just "Not supported" it was literally shoved into a vent with NOTHING to hold it in place. I discovered this on Wednesday before Thanksgiving. I called and requested to speak to the owner.
I received a call after hours, it rang twice and hung up before I could answer. I called back, and left a message with their answering service. I called again Friday and left a message with their service to please have the owner contact me. I received a call from "Bill" who stated that he was not the owner, and it was a "busy holiday weekend so how can I help you" - his tone was intentionally rude.
I shared the story with him, he suggested I call back Monday. On Sunday, someone more friendly called to ask if I had my invoice from two winters ago. I called their answering service to leave a message that I'd found the invoice, they texted back to request I send photos. Requested photos were sent, no reply. I tried to remain calm. I waited for a callback until Thursday, and left another message with their service to see what they wanted to do.
They called back several hours later to schedule an appointment for the following Monday. Sadly, after making that appointment, I realized I need to reschedule. I left a message and received a callback two hours later - I explained I need to reschedule - they said they'd check the schedule and call me right back - they never called back. After 5 hours, I called their answering service - once again I was asked to relay the purpose of my call, and all contact info.
After telling this story for the 6th time, I lost my patience. I do not expect them to call back, but I won't be shocked if they show up on Monday despite my cancellation. I never got to speak to the owner. It was my hope they'd apologize for the gross oversight, and offer a solution. Instead, I spent a week and a half playing phone tag with disinterested people and now I'm now looking for a different company that I can pay to fix the negligent work of Capitol Plumbing. I really feel like the public should be made aware of service this bad. Price was decent. but, y'know.
D. Ste
Mar 19, 2021
Lisa Townsend
Mar 18, 2021
Totally professional. First of all they could see me that day. I called three other places who either didn't answer or told me they couldn't see for three weeks. Xavier Martinez was completely professional and updated me continuously through the process. Definitely would use again. Service: Shower repair
Caitlin Woznick
Feb 21, 2021
Xavior responded to my emergency situation on A Sunday afternoon. He was very professional and knowledgeable and helped us understand the situation and walked us through all steps he was taking as he performed the work. He helped us understand the steps moving forward and to make an informed decision. Service: Drain cleaning
Doug Orr
Dec 05, 2020
Steve Baca
Nov 12, 2020
Galina Batygina
Nov 02, 2020
I have absolutely terrible experience over our last request to prevent dripping from shower faucet. We previously used Capitol plumbing service and always to our satisfaction, but not this time. Quite regular task turned out to be above those guys skills. True, they spent few hours, trying to figure out, how to fix the problem, but they never did.
As a result, we were left with monstrous deformity of faucet, because no appropriate detail had been installed. In addition the faucet itself had been weakened to the point, it hardly hanging on a wall now. Charge over $ 400 was given to my husband to pay for services. When he asked, why it done so shabby and faucet literally trembling on the wall, the answer sounded like there's nothing wrong with new "design " and at least it doesn't drip any longer. I was shocked by such incompetence, it seems like those masters knew hardly more about plumbing that I do. I do not recommend this service to anyone
As a result, we were left with monstrous deformity of faucet, because no appropriate detail had been installed. In addition the faucet itself had been weakened to the point, it hardly hanging on a wall now. Charge over $ 400 was given to my husband to pay for services. When he asked, why it done so shabby and faucet literally trembling on the wall, the answer sounded like there's nothing wrong with new "design " and at least it doesn't drip any longer. I was shocked by such incompetence, it seems like those masters knew hardly more about plumbing that I do. I do not recommend this service to anyone
