OBJECTIVE
To obtain a position that will help me showcase my customer service skills, as well as give me the opportunity to grow within the company

SKILLS

Order processing and expediting
Customer Service
Problem solving
Operation of a Tow Motor
Showroom Display design and set up
Adapting to individual customer needs
Tool Knowledge
Inventory maintenance
Computer operation
Proper phone etiquette
Knowledge of Plumbing Heating and HVACR (Heating Ventilation Air Conditioning Refrigeration)

WORK EXPERIENCE

Woodhill Supply Company

Cleveland, Ohio 2010
Counter Salesman of plumbing & heating supplies and tools
Sold retail and wholesale supplies
Operated Tow motor when needed
Explained parts and uses for contractors and homeowners
Restocked and maintained inventory
Took Phone orders
A. A. Astro

Parma, Ohio 2009
Dispatcher
Operated and maintained appliance store

Set customer appointments
Sold Heating and Air Conditioning units and parts to homeowners
Explained use of heating and Air Conditioning units and parts
Took Phone orders

Johnstone Supply Company
Brooklyn Heights, Ohio
Head Counter Salesman

2002-2009
Sold HVACR Supplies Wholesale
Restocked and maintained showroom inventory
Explained use of updated supplies and tools to contractors
Sold Tools
Took Phone orders

Mark Herrington Page-2

Stanley Restaurant Supply

Cleveland, Ohio
Counter Sales

2000-2002
Sold Restaurant Supplies over the Counter
Ordered Restaurant supplies
Maintained Showroom Inventory
Took Phone orders

Americo Supply Company

Cleveland, Ohio
Counter Salesman

1990-2000
Sold Plumbing & Heating Supplies over the Counter
Maintained Showroom Inventory
Explained uses of parts and tools to homeowners
Took Phone orders

EDUCATION
El Barrio Center for Workforce Development Cleveland, Ohio
The Centers for Families and Children 2012

Bay Village High School Bay Village, Ohio
High School Diploma 1975

Key Skills

Counter( inside) sales, expediting phone orders, pulling & loading orders, showroom maintenance, tow motor, warehouse.

Acceptable Locations

Cleveland and vicinity

Desired Salary

10-15.00/Hr.

Total Experience

20 years

Year of Birth

1956, male

Currently Employed

No

Name & Surname

Mark Herrington

Phone Number

216-548-5065

City & State

Cleveland, Ohio

Street Address

14412 albrus ave