Business Details
50+ Years
experience
Emergency
services
Your Albuquerque Plumbing & HVAC Experts
Academy Plumbing has been a trusted name in Albuquerque since 1971, founded by Jules F. Appleman with a commitment to honesty and technical excellence. Under the leadership of Bill Collins, a master electrician and HVAC specialist who joined in 1979, the company transitioned to family ownership in 2025, preserving its legacy of integrity and customer-focused service. Our team brings over 50 years of combined experience to every project, offering 100% satisfaction guarantees on plumbing, heating, cooling, and electrical work. We pride ourselves on being employee-owned, treating every home as our own, and maintaining a 4.2 rating from 43 local reviews. Our services span residential and commercial sectors, including emergency repairs, system installations, and maintenance programs.Recognized as an A+ rated business by the Better Business Bureau, we prioritize transparency, fair pricing, and community relationships. Our technicians are factory-trained, licensed, and equipped to handle everything from routine inspections to urgent plumbing crises. By combining modern technology with traditional values, we ensure energy efficiency, system longevity, and indoor comfort for every client. Our Albuquerque roots run deep, serving neighborhoods with personalized solutions and 24/7 emergency availability. This isn't just a businessit's a legacy of service that continues evolving while staying true to its founding principles.
Services
Plumbing Repairs
HVAC Maintenance
Electrical Services
Drain Cleaning
Emergency Repairs
Water Heater Installation
Sewer Repair
AC Replacement
Gas Line Work
System Maintenance
Details
- Year established: 1971
Highlights and features
- We offer 50+ years of combined experience in Albuquerque's climate-specific challenges
- Our team includes factory-trained technicians with master-level certifications
- We provide 24/7 emergency response with no additional after-hours charges
- Our BBB A+ rating reflects decades of transparent business practices
- Employee-owned structure ensures personal accountability for every service call
Associations and certifications
- Better Business Bureau
What people say
AWESOME service
Lifetime customer
Great job
Very professional
Reasonable pricing
Services
Plumbing Repairs
Our licensed plumbers handle emergency leak repairs, fixture installations, and system upgrades with same-day service availability. We specialize in slab leaks, sewer line issues, and water heater replacements using modern trenchless technology. Customers benefit from upfront pricing and lifetime repair guarantees.
HVAC Maintenance
Preventative HVAC maintenance programs extend equipment lifespan while optimizing energy efficiency. Our NATE-certified technicians service all brands, including Trane and Rheem systems, with seasonal checkups that reduce breakdown risks by 90% during extreme New Mexico weather conditions.
Emergency Services
Available 24 hours daily for urgent plumbing, electrical, or HVAC failures. Our rapid response team arrives within 2 hours of call receipt for critical issues like burst pipes, heating failures in winter, or AC emergencies during summer heatwaves across Albuquerque metro area.
System Installations
We install energy-efficient plumbing, heating, and cooling systems with manufacturer-backed warranties. Specializing in tankless water heaters, mini-split systems, and smart thermostat integration that reduces utility bills by up to 30% for residential and commercial clients.
Drain Cleaning
High-pressure hydro jetting and camera inspections resolve stubborn clogs and prevent future backups. Our non-invasive techniques clear commercial grease traps and residential drain fields while identifying necessary repairs through digital diagnostics.
People
Bill Collins
Owner
With 45 years in the trade since joining in 1979, Bill transitioned from master electrician to full ownership in 2025. He maintains hands-on involvement in complex projects while overseeing 20+ technicians, ensuring service quality matches his personal standards.
Derek
Service Technician
A 17-year veteran since 2007, Derek specializes in HVAC diagnostics and emergency response. Multiple customer reviews highlight his technical expertise and commitment to explaining repairs in plain language while maintaining 100% first-time fix rates on AC replacements.
Questions
Do you offer 24/7 emergency service?
Yes, our emergency team responds 24 hours daily with no extra charges for after-hours calls.
Are financing options available?
We offer flexible financing plans for major system replacements through approved partners.
What areas do you service?
We serve all Albuquerque neighborhoods plus Rio Rancho, Bernalillo, and Los Lunas.
Do you guarantee your work?
All services include a 100% satisfaction guarantee with no-questions-asked return visits.
Are technicians licensed?
Every technician holds active New Mexico state licenses with specialized HVAC and electrical certifications.
How quickly can you respond?
Emergency calls receive same-day service with average arrival within 2 hours of scheduling.
Reviews (7)
Pam Nelson
Dec 24, 2021
Report
A shout out to Bill, he ca m e right when we needed him. And he did a great job. Thank you Bill and academy plumbing
Anna Gonzales
Oct 19, 2021
Report
I requested an estimate be completed at my parents residence for refrigerated air. The employee who came out, was rude, judgmental and treated us as if we couldn't afford the job. He never sent me the estimate. And the estimate was completed about a month ago. Well I ended up going with TLC. This company lost business. Poor service. Would not recommend
Grant Tonkin
Jul 04, 2021
Report
Derick and Bill replaced my 18 year old water heater with a tankless water heater. Derick spent quite a bit of time researching to find the correct water heater that would work with our existing gas lines and house size. There was a lot refitting and new piping. They did an excellent job! They were very professional, polite and neat. There was an adjustment that had to be made after they left and Derick came back and fixed the problem and the water heater and recirculating feature work great. There pricing was very fair. I will use Academy for all my future plumbing needs.
Mitchell Madrid
Jun 04, 2021
Report
These people were amazing. They replaced my 84 year old fathers refrigerated air system. They were kind, patient and very attentive. So many services and construction companies are so unreliable these days. It was refreshing to see a company that was right on with everything. Thank you for your professionalism and over the top customer service.
Roger Litten
Nov 23, 2020
Report
Thank you again. Bill was professional and was on top of things very quickly. The power outage in both my bathrooms was diagnosed while giving me reasons how and why it happened. I'm a first time customer and see no reason why I wont call them again if the need arises. Roger L.
Usafirst
Aug 31, 2020
Report
Came to give me a estimate to switch to refrigerated air after 30 minutes looking it over they called with a esimate.o wait, they told me they could not fit the unit in the current heater closet. The other three contractors didn't even flinch when seeing it. Move on to someone else.
Jonathan Hoppman
Jun 19, 2020
Report
Derrick was extremely helpful and provided information to troubleshoot my furnace over the phone. Very kind, and customer-oriented people, will definitely use in the future. Highly recommend
