Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Plumbing Solutions in Fitchburg, WI
Founded in 1962 by Ralph M. Benjamin, our company has grown from a single-truck operation into an award-winning, family-owned business serving Madison, Wisconsin. Under the leadership of Dale Benjamin, we maintain a trusted reputation for quality residential and commercial plumbing services. Our team holds Wisconsin Master Plumber License #222871 and Wisconsin Building Contractor Registration #681065, ensuring licensed professionals deliver reliable solutions. With over 60 years of combined experience, we specialize in plumbing repairs, remodeling projects, and emergency services. Our commitment to customer satisfaction is reflected in our 4.8-star Google rating from 334 reviews.We offer one-year warranties on new fixture installations and 60-day warranties on repairs. Our plumbers prioritize cleanliness, professionalism, and respect for client properties while maintaining technical expertise in modern plumbing systems. As a Lead-Safe Company and Qualified Gastite Installer, we adhere to strict safety and quality standards. Our service area includes Dane County, with a focus on Fitchburg and surrounding communities. We accept cash, checks, credit cards, and ACH transfers for customer convenience.
Services
Commercial Plumbing
Water Heaters
Water Softeners
Backflow Testing
Residential Plumbing
Bathroom Remodeling
Kitchen Remodeling
Repair Service
Faucet Repair
Tub and Shower Repair
Details
- Year established: 1962
Highlights and features
- Award-winning excellence since 1962 with NARI Contractor of the Year awards
- Licensed professionals holding Wisconsin Master Plumber License #222871
- Clean, uniformed technicians with 60+ years of combined industry experience
- One-year warranty on new fixture installations and 60-day repair warranty
- 24/7 emergency service with prompt response times for plumbing emergencies
Associations and certifications
- Wisconsin Master Plumber License #222871
- Wisconsin Building Contractor Registration #681065
- Lead-Safe Company #DHS-1132570
- Qualified Gastite Installers
What people say
On time, efficient repair
Great service
Prompt and thorough
Professional and courteous
Excellent job
Services
Commercial Plumbing
Our commercial plumbing services handle new construction, remodeling, and repairs for businesses in healthcare, industrial, retail, and multi-family residential sectors. We specialize in water heaters, water softeners, and backflow testing. Our experienced team ensures minimal disruption to business operations while maintaining code compliance and system efficiency.
Residential Plumbing
We provide comprehensive residential plumbing solutions including repairs, installations, and remodeling projects for kitchens, bathrooms, and whole-home systems. Our licensed technicians handle water heaters, sump pumps, and fixture replacements. Emergency services are available 24/7 for urgent home plumbing needs.
Bathroom Remodeling
Our bathroom remodeling service integrates modern plumbing systems with aesthetic upgrades. We handle pipe relocation, fixture installation, and waterproofing for complete bathroom transformations. The team ensures proper drainage and water pressure while meeting local building codes in Madison-area homes.
Kitchen Remodeling
Specializing in kitchen plumbing upgrades, we install new water lines, drains, and fixtures during remodeling projects. Our experts handle sink replacements, dishwasher installations, and layout changes while maintaining efficient water flow and preventing leaks in residential kitchens.
Radiant Heat
We install radiant floor heating systems that provide energy-efficient warmth through hydronic tubing or electric mats. This solution eliminates cold floors while improving overall home energy efficiency. Our technicians ensure proper system design and integration with existing plumbing infrastructure.
Questions
What types of plumbing services do you offer?
We provide residential and commercial plumbing services including repairs, water heater installations, bathroom/kitchen remodeling, backflow testing, and 24/7 emergency plumbing solutions.
Are your plumbers licensed and insured?
Yes, all our plumbers hold Wisconsin Master Plumber License #222871 and we maintain proper insurance coverage for all projects.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services with prompt response times for urgent situations.
What are your service hours?
Our office operates during regular business hours, but we offer 24/7 availability for emergency plumbing repairs.
What payment methods do you accept?
We accept cash, checks, credit cards, and ACH transfers for plumbing services.
Do you provide warranties on your work?
Yes, we offer a one-year warranty on labor for new installations and 60-day warranty on repair work.
Videos
Reviews (5)
William B.
Feb 17, 2022
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Benjamin Plumbing is a family run business that has done work for my mothers house and mine. Sampson Benjamin has replaced a water heater for my mother and a toilet. He replaced a toilet and two outside faucets at my house. He is a honest and respectful and did a great job. His prices are reasonable and he is very friendly. I would highly recommend his business.
Cindy Cotter
Aug 23, 2021
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Bengimin Plumbing installed my water heater and let me know about a problem with my drip pan that was not draining. I called to make an appointment to get it fixed and sent photos of the problem. They didn't call me back and after several days I called them again. Both times I talked to the receptionist and both times I never heard back from them. I then called Pertzborn plumbing who were responsive and gave me a quote. They are doing the repair work for me.
Peter Marshall
Jun 15, 2021
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I called Benjamin Plumbing for a leaking toilet. The first service call didn't fix it. After that they found that the tank was cracked. They were very helpful working with me to get everything right and a new toilet installed. The repair person I worked with was Mike. He was great! Always professional, efficient, helpful and easy to talk with. He even tipped me off that Madison Water Utility will pay $100 for replacing an old toilet with a new efficient one. I definitely recommend Benjamin Plumbing!
Cale H.
May 20, 2021
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Their billing practices are either shady or lazy, period. I called them for a disposal replacement. They got me an appointment about 3 business days out. The plumber took about 15 minutes to arrive at my house after telling me he was on the way, and spent about 15 minutes in my house. The disposal he installed was $100, available from a dozen online retailers. All fine so far, but when I received the bill for their service, it was $300.00 exactly.
That seems a bit excessive for 30 minutes of travel and work, even if we assume that's rounded up to 1 hour, but whatever. The thing that's NOT fine is the bill they sent is not itemized whatsoever. It simply says "disposer installed" with a charge of $300.00 with 0 sales tax applied. Without an itemized breakdown, I have no way of knowing if they're gouging the resale of the disposal, overcharging for labor, skimming sales tax, or something else.
All in all it's not a lot of money and not a huge deal, I expected it to cost $200-250 anyways. It's the principle behind it that leaves me with zero trust in them - I'd never consider using them for a larger, more expensive job. Be better about your billing practices.
That seems a bit excessive for 30 minutes of travel and work, even if we assume that's rounded up to 1 hour, but whatever. The thing that's NOT fine is the bill they sent is not itemized whatsoever. It simply says "disposer installed" with a charge of $300.00 with 0 sales tax applied. Without an itemized breakdown, I have no way of knowing if they're gouging the resale of the disposal, overcharging for labor, skimming sales tax, or something else.
All in all it's not a lot of money and not a huge deal, I expected it to cost $200-250 anyways. It's the principle behind it that leaves me with zero trust in them - I'd never consider using them for a larger, more expensive job. Be better about your billing practices.
Brian Falbo
Jun 21, 2020
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I have to say that these folks are fantastic. My fiancee and I just moved into our new house to discover our water heater was not working properly. Benjamin Plumbing's number was on the side of the unit, and from the moment we got in contact until the issue was resolved, they were professional, genuine, prompt and expert. It took a day to narrow in on the problem, but they sent over personnel quickly and diagnosed the issue as fast as they could. All individuals we worked with had great attitudes, were professional, and worked with us to resolve our issue. I STRONGLY recommend working with these folks.
