Business Details
50+ Years
experience
Emergency
services
Trusted Plumbing Supplies & Services in Oregon
Founded in 1927 by George Morlan, our company has grown from a small plumbing shop into one of Oregon's most trusted family-owned businesses. We specialize in providing comprehensive plumbing solutions, including water heater sales and installations, plumbing supplies, and fixtures for residential and commercial properties. With over 95 years of experience, we have expanded to seven showrooms across Oregon, offering the largest selection of plumbing products in the Northwest.Our team of in-house technicians delivers 24/7 emergency services, ensuring prompt assistance for urgent needs. We pride ourselves on combining traditional values with modern innovations, maintaining a commitment to exceptional customer service, quality products, and community involvement. As a recognized industry leader, we continue to serve homeowners, builders, and designers with expertise passed through four generations.
Services
Water Heater Sales
Plumbing Supplies
Fixture Installations
Emergency Services
Design Consultations
Details
- Year established: 1927
Highlights and features
- Family-owned since 1927 with four generations of plumbing expertise
- Offer the largest plumbing product selection in the Northwest
- Provide 24/7 emergency water heater services and installations
- Maintain in-house technicians instead of using subcontractors
- Actively support Oregon communities through charitable initiatives
Services
Water Heater Sales
We offer the largest selection of water heaters in the Northwest, including electric, gas, propane, and hybrid models. Our inventory serves residential and commercial needs with top brands and energy-efficient options. Expert staff helps customers choose the right system for their property and usage requirements.
Plumbing Supplies
Our showrooms stock over 200,000 plumbing items from 200+ brands, including faucets, pipes, and specialty components. We cater to professionals and DIY customers with competitive pricing and product expertise. Inventory includes traditional utility items and modern designer fixtures for complete project solutions.
Emergency Services
Available 24 hours daily for urgent plumbing needs, our in-house technicians handle water heater failures and other critical issues. We prioritize same-day service with rapid response times across the Portland/Salem metro area. Emergency crews operate with full diagnostic equipment for immediate problem resolution.
Fixture Installations
Professional installation services for complete plumbing systems, including kitchen/bathroom fixtures and commercial setups. Our certified technicians ensure code-compliant installations with manufacturer warranties. We handle projects from single fixture replacements to full-scale building developments.
Design Consultations
Expert guidance for bathroom and kitchen remodeling projects with showroom displays and product comparisons. Our consultants help select coordinated fixtures and water-efficient systems. Services include space planning, product specification, and budget optimization for residential and commercial applications.
People
Rick Kramien
Chief Executive Officer
Fourth-generation leader with 35+ years in the plumbing industry. Expanded operations to seven Oregon locations while maintaining family business values. Focuses on product innovation and community engagement.
Alex Kramien
Chief Operating Officer
Manages daily operations with emphasis on supply chain efficiency and customer service standards. Implements modern logistics systems while preserving the company's traditional service ethos.
Amanda Kramien
Chief Products Officer
Oversees product selection and showroom merchandising. Coordinates with 200+ manufacturers to maintain the Northwest's largest plumbing inventory while ensuring competitive pricing.
Andy Hilger
Vice President of Operations
Directs technical operations with 25 years of plumbing systems expertise. Ensures installation quality control and supervises the 24/7 emergency service team's technical training programs.
Questions
What services does George Morlan offer?
We provide water heater sales/installations, plumbing supplies, fixture installations, emergency repairs, and design consultations across Oregon.
How long has George Morlan been in business?
Since 1927, making us Oregon's longest-established family-owned plumbing company with four generations of experience.
Do you have 24/7 emergency services?
Yes, our emergency team responds 24 hours daily for urgent plumbing needs with same-day service prioritization.
Where are your showrooms located?
We operate seven locations in Portland, Tigard, Lincoln City, Salem, Warrenton, Beaverton, and Bend, Oregon.
What product brands do you carry?
We stock 200+ brands including TOTO, Moen, Kohler, Delta, and Bradford White across our 200,000-item inventory.
Reviews (5)
Bill Geddes
Jun 21, 2022
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I always go to George Morlan first. Came in today looking for a fairly old Sterling part. The extremely helpful rep behind the counter searched and searched and used an old book and finally found what I needed. He didn't have it in stock and wasn't exactly sure how long it would take to have it delivered to them: when I found it online in stock somewhere he told me that I should order that right away so that I wasn't waiting a long time wondering where my parts would be. Knowledgeable, friendly, helpful: this is why I always go to George Morlan first.
Kira Rowe
May 16, 2022
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True experts! We have a super challenging water heater location - utility room with a sloped ceiling, max height is 4.5' - water unit is build into the ceiling. We were terrified that we'd find no one to replace our water heater when it went out. On initial phone call, the technician took down all of our space challenges - from small access door, to minimal standing height, space available around the actual unit, etc. - and mapped out a solution. Two engineers arrived the next day and smoothly installed a new unit - no stress or challenges involved. They were excellent, and I can't recommend them enough!
Robert Shaw
May 12, 2022
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I have called (and visited) multiple times to get some sort of status on our order. The staff has has consistently taken the path of least resistance. When I called, the staff member sounded put out. Said he would call me with a status, never did. At our last store visit, we wanted information on a 3000 dollar toilet we are interested in. The salesman acted like he was too busy to talk with us (with an attitude, of course). It's a long drive to get such shoddy customer service. Terribly disappointed.
Nicole Pucci
May 10, 2022
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Very disappointing, multiple experiences over past 1.5 yrs. Promises made repeatedly, varying from paperwork to actual water heater availability. A different story and promises made by multiple people in the organization who then would not have any records or supporting documentation for the next conversation. Quotes for work a good 20% over what I received from a plumber on top of everything else. I was a happy customer from years ago, that has now drastically changed. With one exception: April in their office is great, personable, follows through on promises.
Larry Devroy
Mar 15, 2022
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Cody installed our new water heater. He was on time, very professional, clearly answered my questions, and left our utility room in great condition.
