Business Details
21 Years
experience
Your Trusted Water Treatment Experts in Hagerstown, MD
Founded in 2005, we have dedicated over 21 years to revolutionizing water treatment solutions for residential and light commercial clients. Our expertise stems from decades of hands-on experience, including owner Scott R. Handy's 37-year career and two patented advancements in water softening technology. We specialize in diagnosing complex water chemistry issues and engineering custom systems that address hard water, iron, sulfur, acidity, and microbial contamination.Our commitment to transparency ensures clients receive honest assessments and cost-effective solutions, avoiding unnecessary equipment upgrades. With service areas spanning Maryland, West Virginia, Virginia, and Pennsylvania, we combine local knowledge with nationwide technical standards to deliver lasting water quality improvements.
Services
Water Softeners
Acid Neutralizers
Reverse Osmosis Systems
Ultraviolet Lights
Iron Filters
Sulfur Removal Systems
Well Tanks
Sediment Filters
Air Injection Systems
Custom Water Systems
Details
- Year established: 2005
Highlights and features
- We offer 37 years of specialized water treatment expertise
- Our patented systems deliver long-term cost savings
- We provide 24/7 emergency service for critical water issues
- Our team includes certified professionals with nationwide experience
- We guarantee satisfaction with a 1-year parts and labor warranty
Associations and certifications
- United States Patent and Trademark Office
What people say
Fantastic service
Great service
Professional, friendly
Knowledgeable
Reliable
Services
Water Softeners
Our patented water softening systems use ion exchange technology to remove calcium and magnesium ions that cause hardness. This prevents scale buildup in pipes and appliances while improving soap efficiency. Systems include carbon pre-filtration for chlorine removal and are custom-sized based on water test results and household demand.
Sulfur Removal
We install air injection systems that oxidize hydrogen sulfide gas through closed pressure aeration. This patented method permanently removes sulfur compounds causing rotten egg odors while preventing bacterial regrowth in water systems. Systems handle concentrations up to 200 ppm iron and sulfur combined.
Reverse Osmosis
Our RO systems use semi-permeable membranes to remove dissolved solids, nitrates, and microplastics from drinking water. The four-stage process includes sediment filtration, carbon filtration, reverse osmosis, and final polishing. Systems produce up to 50 gallons per day of purified water for residential use.
Well Tank Services
We diagnose and repair well pressure tanks experiencing short cycling or pressure fluctuations. Services include bladder replacement, air charge adjustment, and system pressure calibration. Our technicians identify underlying causes like worn pressure switches or failing well pumps during tank servicing.
Water Analysis
Our comprehensive water analysis includes 25+ parameter testing for minerals, contaminants, and microbial content. The $85 service includes professional interpretation of results and equipment evaluation. We provide recommendations for system sizing and maintenance based on laboratory-grade test kits and field measurements.
People
Scott R. Handy
Owner
With 37 years in water treatment and two US patents, Scott specializes in solving complex water chemistry problems. He developed patented sulfur removal technology after identifying limitations in traditional filtration methods. His expertise spans system design, equipment repair, and water quality analysis for residential and commercial clients.
Questions
What water treatment services do you offer?
We install and service water softeners, acid neutralizers, reverse osmosis systems, sulfur removal units, and whole-house filtration systems for residential and light commercial clients.
Do you service areas outside Maryland?
Yes, we serve Central Maryland, West Virginia Panhandle, Northern Virginia, and Southern Pennsylvania with both installations and equipment maintenance services.
What payment methods do you accept?
We accept PayPal payments for our services and equipment purchases through our secure online payment portal.
Are financing options available?
Currently we don't offer financing but provide detailed cost estimates and payment plans for major system installations.
Do you offer emergency services?
We provide same-day service for critical water quality issues during regular business hours Monday through Saturday.
What makes your sulfur removal systems unique?
Our patented closed-pressure aeration technology removes sulfur more efficiently than traditional methods, with lower maintenance requirements and longer system lifespan.
Videos
Reviews (6)
Joey T.
Jun 13, 2022
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Scott (Mr. Water) installed a water treatment system in my new home. He did a great job and would highly recommend him to anyone wanting a treatment system. He is very knowledgeable and helps his clients understand exactly what type of issues they have and what he will do to fix the issues. If you are looking for a professional water treatment system, done the right way, give him a call!
Mark Silverman
May 09, 2022
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Mr Water did an awesome job sorting out both my well tank and water softener system. He clearly knows his stuff he pointed out exactly what was wrong, mistakes that previous installer had done and I got a fair price no surprises. Highly recommended!
Jim Heskett
Jan 13, 2022
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I have been very impressed with Scott over the years maintaining our water treatment system. Recently, he noticed a problem with our 20 year old system and suggested an upgrade. He walked me through what was needed and really came through with top-quality work. I trust Scott with what he says with his high ethics and standards to make our water experience that best possible. Don't hesitate to call him for future work!
Destinie Mellgren
Nov 27, 2021
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I had a great experience with Scott! He was very responsive, addressed my concerns and answered my questions, and did a great job installing our UV light and fixing our water softener. He pointed out a couple items we should address in the future and we will definitely be calling him for that future job as well!
Sandra Buffington
Nov 17, 2021
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Scott did an excellent job in repairing my existing softener and installed an additional filter. Very through explaining how to whole water systems works and all necessary information to keep the system operating perfectly. Excellent customer service!
Sara Bechard
Oct 16, 2021
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Scott did an amazing job installing a larger acid neutralizer that can keep up with our family's water usage much more effectively than the old equipment. He also added a Big Blue water filter to help with our water's taste and smell. Lastly, when servicing our well tank to improve our water pressure, Scott made us aware of the major corrosion our tank had due to our acidic water. We are so thankful he discovered that before we had a major issue!
Because he wasn't expecting the corrosion, he did not have a new replacement tank in his truck but had a salesperson drive from an hour away just so we could have water that evening! His work is excellent. His knowledge is superior to others we received estimates from. Scott is a man you can tell takes pride in his work and loves what he does. So rare! We are so glad we found him!
Because he wasn't expecting the corrosion, he did not have a new replacement tank in his truck but had a salesperson drive from an hour away just so we could have water that evening! His work is excellent. His knowledge is superior to others we received estimates from. Scott is a man you can tell takes pride in his work and loves what he does. So rare! We are so glad we found him!
