Dependable Sewer

Our sewer line cleaning service removes blockages and buildup using high-pressure water jetting and root removal techniques. We handle residential, commercial, and industrial systems, ensuring optimal flow and preventing future backups. Customers benefit from 90-day warranties against root regrowth and same-day emergency service.

Hydro excavation safely exposes underground utilities using high-pressure water and vacuum systems. This method prevents damage during pipeline repairs, pole installations, or utility locating. Our seven vacuum trucks and certified operators ensure precision for municipal and industrial projects.

We provide septic tank and grease trap pumping services for residential and commercial properties. Our licensed waste haulers remove solids and liquids efficiently, with pricing adjusted based on tank size. Regular maintenance prevents system failures and environmental contamination.

Our 24-hour emergency service addresses critical plumbing issues like burst pipes, sewer backups, and frozen lines. Technicians respond within an hour for local calls, offering same-day repairs and transparent pricing without after-hours surcharges.

Using CUES lateral launching technology, we inspect sewer lines with camera-equipped tools to identify cracks, root intrusions, or blockages. This non-invasive method provides computerized reports and PACP-certified assessments, guiding targeted repairs and maintenance.

Troy responded within an hour for a water line installation, adjusted his schedule for urgent needs, and coordinated permits for a seamless project completion.

Justin resolved a clog issue, provided septic tank assessment, and offered cost-effective solutions while maintaining professional and friendly service.

Scott performed septic tank pumping with accuracy, adjusted charges based on tank size, and delivered friendly, professional service in Caro, MI.

John provided late-night emergency service on Memorial Day, resolving issues efficiently and demonstrating exceptional work ethic.

Nick performed after-hours plumbing repairs, explained his work clearly, and earned customer trust through timely, professional service.

We provide sewer line cleaning, hydro excavation, septic tank pumping, plumbing repairs, pipeline inspections, and 24/7 emergency services for residential, commercial, and industrial clients.

Yes, our 24/7 emergency service responds to urgent plumbing and sewer issues without extra charges for after-hours calls.

We provide 90-day warranties against root regrowth for cleared lines and 30-day warranties on small drain repairs.

We serve Bay City, the Tri-City area, and surrounding regions of Michigan for both routine and emergency services.

Call 989-892-3011 for immediate assistance or use our contact form for non-emergency service requests during regular business hours.

Dependable came out to replace my water heater, got here quick and they were done in no time flat! I woke up this morning to having no hot water, and my water heater leaking and hissing loudly. Over the phone, Bob walked me through how to shut off the lines. They got here and were done with the replacement within an hour and a half. I'll have hot water by 3pm. Very professional and kind. Bob was great! Thankyou! This is why we are repeat customers!

Called thinking we had a plugged drain. Sent a guy out, worked hard and could not get the drain open. Called the office and this is where it goes into neg stars. Someone at the office, who he said was the plumber told him to check the crawl space. Found a broken pipe. Called the office afain, came back in said the plumber and this guy would be back Monday to fix it. Monday I called, no work order was on file.

He said someone would be out. But instead I got a call, plumber could not come out until tomorrow. That was fine. I waited until one o'clock called the office(worst communication), got a call back at 2 o'clock, plumber was on the way. Once he arrived told him the problem, even though everyone I had spoke to, plus the line guy who was out here I had told what the issue was, he could not do it because he said he was too big to fit in the crawlspace.

But if we ever had anything easier give them a call back. When I asked if anyone else could cone out, he said no, he was the "only plumber" Worst communication ever and that was the best of my experience with a very pitiful company that did nothing but waste my time.

Went to do laundry on a Sunday and found water had backed up from the floor drain in the basement. Obviously, my sewer line was blogged. If you ran water on the main floor, it came up out of the floor drain downstairs. My good friend Eileen M from Bay City recommended Dependable Sewer Cleaning. I called and was told they'd be out in 2 hours. I was relieved! The gentleman that arrived figured out what my problem was in minutes. "Jeremy" was knowledgeable, professional, friendly and explained my sewer system and the issue. He had it unclogged within minutes. Very fair price considering too it was Sunday. HIGHLY recommend this knowledgeable and honest business. Thank you Dependable Sewer and Jeremy!

Called for an appointment regarding possible frozen pipes. They sent out a technician who did not have the equipment to thaw them. I paid the $180 for 2 hours of "snaking" into a solid piece of ice. While paying and scheduling an appointment for someone to come out to fix the frozen pipe, the person on the other line said "oh, she said she thought it was frozen". When I called to ask why they would not send someone out with the equipment for the frozen pipe they said I didn't tell the correct person that I believed it to be frozen. They said it would be another $600 about to have the next guy come out. I would not recommend this company at all!

The name is dependable plumbing, dependable nothing. This place is a joke they came out and did nothing. I paid $100 for them too use the wrong size snake machine. Then said to bring the right one I'll have to pay $150. I ask why would I pay again I paid once and got nothing done. The guy had a attitude and said call the office. My mom is 76 and can't live smelling sewage and is on a fixed income.

I had to call Dependable Sewer on Super Bowl Sunday. I was doubtful they would be open let alone come. They sent Adam, who was professional and got right to work. He was able to clear what was clogged quickly! I have used Dependable the past and have always had these same results. If, you need their services, I highly recommend them.