Business Details
49 Years
experience
Emergency
services
Your Trusted HVAC & Plumbing Experts in Pensacola
Since 1977, Air Design Systems has been Pensacola's trusted provider of comprehensive HVAC and plumbing solutions. Our team of factory-trained technicians brings decades of combined experience to every residential and commercial project, offering 24/7 emergency services and specialized expertise in duct cleaning, geothermal systems, and custom sheet metal fabrication. We maintain NADCA certification for our ductwork specialists and prioritize energy-efficient technologies to deliver sustainable comfort solutions.With over 140 employees and 250+ years of combined industry experience, we guarantee quality workmanship backed by practical engineering solutions. Our commitment to safety, demonstrated through OSHA-authorized safety programs and on-site audits, ensures reliable service for both planned projects and emergency repairs. We stand by our philosophy of exceeding customer expectations through personalized service, transparent communication, and guaranteed results.
Services
HVAC Repair
Plumbing Services
Duct Cleaning
Emergency Services
Commercial HVAC
Tankless Water Heaters
Geothermal Systems
Backflow Prevention
Sheet Metal Fabrication
Preventative Maintenance
Details
- Year established: 1977
Highlights and features
- We offer 24/7 emergency HVAC and plumbing services with no after-hours fees
- Our technicians are NADCA-certified for duct cleaning expertise
- Over 250 years of combined experience in HVAC and plumbing solutions
- We provide financing options for residential and commercial projects
- Factory-trained specialists service all HVAC makes and models
Associations and certifications
- NADCA
What people say
Immediate response
Knowledgeable technicians
Reasonable price
Very professional
Excellent service
Services
HVAC Repair
Our factory-trained technicians provide comprehensive HVAC repair services for residential and commercial properties. With 24/7 emergency availability and no after-hours fees, we address heating and cooling system failures using state-of-the-art diagnostic tools and genuine replacement parts. Our team's extensive experience ensures efficient troubleshooting and lasting repairs for all system makes and models.
Duct Cleaning
NADCA-certified specialists perform thorough duct cleaning to improve indoor air quality and system efficiency. Using HEPA-AIRE filtration technology, we remove contaminants like bacteria and mildew while inspecting for leaks or damage. Regular maintenance extends equipment life and reduces energy consumption through optimized airflow.
Emergency Services
Available 365 days with immediate response times, our emergency services address urgent HVAC and plumbing failures. Trained technicians carry essential replacement parts and utilize GPS dispatch for rapid arrival. No additional charges apply for after-hours service, ensuring accessible solutions during critical situations.
Commercial HVAC
We design and implement customized HVAC solutions for commercial and industrial facilities, including chilled water piping and boiler installations. Our design-build approach integrates with architectural plans while meeting strict safety and efficiency standards. Specialized capabilities include hazardous fuel piping and medical gas system installations for institutional clients.
Plumbing Services
Certified plumbing specialists handle residential and commercial needs from routine maintenance to emergency repairs. Services include backflow prevention, tankless water heater installation, and acid waste system maintenance. Our 24/7 availability ensures prompt resolution of frozen pipes, leaks, and other urgent plumbing issues.
Questions
Do you offer 24/7 emergency HVAC services?
Yes, we provide 24/7 emergency HVAC services with no additional after-hours fees. Our technicians respond promptly to urgent heating and cooling system failures.
Are your technicians certified for duct cleaning?
Yes, our duct cleaning specialists hold NADCA certification and use HEPA-AIRE filtration technology to ensure thorough, industry-compliant cleaning of HVAC duct systems.
What commercial HVAC services do you offer?
We provide commercial HVAC design/build projects, chilled water piping, boiler installations, and medical gas system installations for industrial, institutional, and commercial facilities across Northwest Florida.
Do you service all HVAC equipment brands?
Yes, our factory-trained technicians service all major HVAC equipment brands and models, offering both emergency repairs and preventative maintenance programs.
Is financing available for HVAC projects?
Yes, we offer financing options for residential and commercial HVAC installations and major repair projects to help clients manage larger system investments.
What plumbing services do you provide?
We handle residential and commercial plumbing needs including emergency repairs, backflow prevention, tankless water heater installation, and acid waste system maintenance.
Reviews (7)
Kimberly K.
Jun 28, 2022
Report
Called for a plumbing issue in bathrooms and their tech caused over $1700 of damage in kitchen. Management refused to own up to damage and do the right thing. How sickening that a company would cause damage to your home and then lie but it. Save yourself a headache and avoid using this company!
J. A.
Jun 24, 2022
Report
The company was responsive, on time, and the office employees I dealt with were courteous; however, I was billed for 1.5 hours, instead of the 1 hour that the plumber was on premises. I guess he did not think my tenant would keep up with the time, but he didn't know she is detailed oriented like that. Call and text logs were additional proof of the time on job. It over billing cost an extra $75, which would add up nicely for a company, if this practice is done consistently.
I notified the office of the over billing and insisted on paying the full amount, out of principle. The office personal seemed sympathetic, but I never received an offer for price reduction that day or any contact from the company at a later date. I wouldn't say not to necessarily use this company, just make sure time on the job is recorded, and they are informed it is being recorded prior to the bill being written-up.
I notified the office of the over billing and insisted on paying the full amount, out of principle. The office personal seemed sympathetic, but I never received an offer for price reduction that day or any contact from the company at a later date. I wouldn't say not to necessarily use this company, just make sure time on the job is recorded, and they are informed it is being recorded prior to the bill being written-up.
Mitchell Potter
May 29, 2022
Report
This was the second time I've used Air Design's services and each time they have been timely to respond, worked quickly and fair in price. I needed a natural gas connection for a generator and Patrick arrived as expected, surveyed the work and answered my questions in detail. The work was completed faster than I expected. It made my day and I will use them again!
Michele Archer
May 06, 2022
Report
I can't say enough about how professional and knowledgeable Thomas was when he came to our house. He saw the problem right away and fixed it. It was a great job done. I highly recommend Air Design for AC work. Service: A/C system repair
Carrie Marth
Dec 14, 2021
Report
Greatly appreciate John coming out on a Friday night and quickly repairing a water leak. We are a family of six and could not go without water and they had amazing prices and great response time. We will definitely use air design systems again anytime we need their services.
Linda S.
Nov 08, 2021
Report
My kitchen sink had a leaking copper hose and handle under the counter. Called for a quote. Was told $150.00 per hour plus parts. Was charged double what the parts cost. They tried to say the time started when technician was dispatched, including driving time to my house. What! It took an hour to complete the job. 10 minutes to sit in truck to calculate the bill. When I complained about the charge of $274.66, the bill was quickly reduced to the amount quoted. $150.00 plus parts. Technician was very professional.
Gena Gramm
Oct 07, 2021
Report
I've used Air Design since moving to Pensacola a year ago. Recently we had our bathroom faucets updated. They do not drain completely now. Called for a tech to come back. They showed up promptly, then told me there's nothing they can do about it since the faucet we chose wasn't compatible with the sink we had (no issues before new faucets), we could possibly change out the black pipe was what I was told.
Not sure why they didn't realize the problem when installing the first of 4; Be aware if you use them for this type of work you may be stuck with gnats and constantly wiping your sinks dry after each use We will be doing business elsewhere after spending a lot of money with this company for this type of result Very disappointed.
Not sure why they didn't realize the problem when installing the first of 4; Be aware if you use them for this type of work you may be stuck with gnats and constantly wiping your sinks dry after each use We will be doing business elsewhere after spending a lot of money with this company for this type of result Very disappointed.
