Business Details
50+ Years
experience
Emergency
services
Trusted HVAC & Plumbing Services in Charleston, SC
Founded in 1972 by Jack Smoak, Smoak's Comfort Control has served Charleston, SC, and surrounding areas for over five decades, delivering reliable HVAC and plumbing solutions. As the oldest Trane dealer in the region, we combine third-generation family ownership with 345+ years of combined team experience to provide residential and commercial clients with expert installation, repair, and maintenance services. Our commitment to customer satisfaction is reflected in our 100% satisfaction guarantee, free estimates, and emergency repair availability.We prioritize education, transparency, and fair pricing, ensuring clients understand the value of our high-quality systems and workmanship. Recognized with awards like Tranes Volume Dealer Award and Charlestons Choice Award, we remain dedicated to innovation, technical expertise, and community trust, offering financing options and maintenance plans to meet diverse needs.
Services
HVAC Repair
Plumbing Services
Indoor Air Quality
Water Heater Installation
Emergency Repairs
Maintenance Plans
Commercial HVAC
Pool Heaters
Sump Pumps
Whole-Home Filtration
Details
- Year established: 1972
Highlights and features
- Family-owned since 1972 with 345+ years of combined team experience.
- Trane Comfort Specialist certified for industry-leading HVAC expertise.
- Free estimates and second opinions on all HVAC and plumbing services.
- 24/7 emergency repair services for urgent heating, cooling, or plumbing issues.
- 100% satisfaction guarantee on all products, services, and workmanship.
Associations and certifications
- Trane Comfort Specialist
What people say
Awesome technician
Professional demeanor
Thorough and engaging
Extremely professional
Responsive and knowledgeable
Services
HVAC Repair
Our HVAC repair services address heating, cooling, and air conditioning system malfunctions with rapid response and lasting solutions. Technicians diagnose issues like refrigerant leaks, thermostat failures, and compressor problems, using Trane-certified parts for optimal performance. With 24/7 emergency availability, we restore comfort quickly for residential and commercial properties in Charleston and surrounding areas.
Plumbing Services
From leaky faucets to sewer line replacements, our licensed plumbers deliver comprehensive residential and commercial plumbing solutions. Services include water heater repair, drain cleaning, fixture installations, and emergency plumbing repairs. We use advanced tools and techniques to ensure durable fixes, prioritizing safety and minimizing disruption to your home or business operations.
Indoor Air Quality
Improve health and comfort with our indoor air quality services, including air filtration, humidifier/dehumidifier installation, and duct cleaning. We assess pollutant levels and recommend solutions like HEPA filters or UV purification systems to reduce allergens and enhance airflow, ensuring cleaner, healthier indoor environments for homes and businesses.
Maintenance Plans
Our HVAC and plumbing maintenance plans prevent breakdowns through regular inspections, cleaning, and tune-ups. Annual or bi-annual visits extend system lifespan, improve efficiency, and reduce energy costs. Plans include priority scheduling, discounts on repairs, and comprehensive diagnostics to maintain peak performance year-round for Charleston property owners.
Commercial HVAC
We specialize in commercial HVAC solutions for offices, retail spaces, and industrial facilities, including system design, installation, and 24/7 emergency repairs. Our technicians handle large-scale units, zoning systems, and energy audits to optimize comfort and efficiency for businesses, backed by Tranes industry-leading equipment and our 100% satisfaction guarantee.
Questions
What HVAC services does Smoak’s Comfort Control offer?
We provide HVAC repair, installation, maintenance, emergency services, duct repair, inspections, and energy-efficient system upgrades for residential and commercial clients.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing repairs for leaks, water heaters, sewer lines, and other urgent issues in Charleston and surrounding areas.
Are financing options available for HVAC replacements?
Yes, we offer financing with approved credit for HVAC replacements, installations, and major repairs to help customers manage costs.
What areas does Smoak’s serve?
We serve Charleston, Mt. Pleasant, Summerville, James Island, Johns Island, and surrounding communities in South Carolina.
How can I schedule a service appointment?
Call us at (843) 556-9550 or use our online service request form to schedule HVAC or plumbing service at your convenience.
Reviews (5)
Jim C.
Jun 25, 2022
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Arrogant and inconsiderate. Smoak did a HVAC install at a neighbor's house. Apparently, they rented a large fork lift for the job. Once they were done with the forklift, they drove it down to street and parked it right in front of my driveway. They could have knocked on the door and asked me if it was OK, but they just left. The installers said they could not move the forklift because the "boss" parked it there and he had the key.
It sat there over 3 hours before the "boss" showed up and moved it. I told the "boss" that I was forced to cancel an appointment and had to pay for the late cancellation. I got a 'too bad' type of response. I wrote a letter to Smoaks and asked for reimbursement but was completely ignored. Maybe they are good installers, but they could care less about the neighbors. When I have time, maybe I should go park in front of their driveway for 3 hours, but i'm not that kind of a jerk.
It sat there over 3 hours before the "boss" showed up and moved it. I told the "boss" that I was forced to cancel an appointment and had to pay for the late cancellation. I got a 'too bad' type of response. I wrote a letter to Smoaks and asked for reimbursement but was completely ignored. Maybe they are good installers, but they could care less about the neighbors. When I have time, maybe I should go park in front of their driveway for 3 hours, but i'm not that kind of a jerk.
Paul K.
Jun 12, 2022
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Wow. We are enjoying our new Trane unit installed by Smoaks Comfort Control. We keep checking to see if it is working as it so quiet and efficient. The grinding of the 2 remaining condo units is quite a contrast. With hurricane season projected to be an active one. we feel very confident that our new platform. will withstand any storm. The installers were outstanding. They had to maneuver 31steps in an old home to the attic area. They went out of their way to make sure other condo owners HVAC units were not affected. Clean up was the best we have ever seen. As the owners of this condo unit. we are 100% pleased.
Kathie Allen
Jun 11, 2022
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Updating my review --- all was corrected over the weekend! Great to see a company take ownership of an issue a do all they can to correct and provide the best service. Especially high rating for their weekend tech - very hot with what I am certain many homes to service. Unbelievable follow-up! Service: A/C system maintenance
Jen L.
Jun 10, 2022
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Smoaks came to install an hvac and did not have the proper permits (nor did the owner who had them install it have proper condo association approval to move forward). We called the zoning commission when they arrived and the Charleston permit folks told Smoaks that needed a permit as installing a 7.5 platform in a flood zone for a new hvac and they only had a permit for the system replacement. Smoaks said they would get the permits and wait for approval-they did not.
Now there is an illegal structure in my yard. Would not recommend if want things done legally. You can also see that the platform does not match the other platform nor have privacy fence which we have requested the condo owner to have Smoaks fix in the future. If you want things to look nice or legal-choose someone else.
Now there is an illegal structure in my yard. Would not recommend if want things done legally. You can also see that the platform does not match the other platform nor have privacy fence which we have requested the condo owner to have Smoaks fix in the future. If you want things to look nice or legal-choose someone else.
Kurt Taylor
Apr 23, 2022
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The technician was great. Professional, on time. Did not try to upsell us on things we didn't need, like some other companies have done. Services: A/C system maintenance, Repair HVAC
