Business Details
40 Years
experience
Emergency
services
Your Trusted Partner for Plumbing & HVAC Solutions in Columbus
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been Central Ohios leading full-service provider for residential, commercial, and industrial clients. Our commitment to quality and customer satisfaction is reflected in our decades of experience, certified professionals, and 24/7 emergency service. We prioritize transparent pricing, flexible financing options, and mess-free solutions tailored to individual needs. With over 1,800 five-star reviews, we have built a reputation for reliability, expertise, and trustworthiness. Our services span plumbing, drain cleaning, heating, cooling, and commercial HVAC systems, ensuring comprehensive care for every client.We stand by our work with industry-leading guarantees and a dedication to continuous improvement. Our team of licensed, background-checked technicians uses state-of-the-art equipment to deliver efficient, long-lasting results. From emergency repairs to large-scale installations, we approach every project with precision and care. Our locally owned and operated business takes pride in serving Columbus and surrounding communities with integrity and professionalism. This unwavering focus on excellence has made us a trusted name in the industry for nearly four decades.
Services
Furnace Installation
AC Replacement
Drain Cleaning
Water Heater Services
Gas Line Repair
Sewer Line Services
Water Treatment
Commercial HVAC
Emergency Plumbing
Ductless Heating
Details
- Year established: 1986
Highlights and features
- Over 39 years of experience in plumbing and HVAC services
- 24/7 emergency response for urgent plumbing and HVAC issues
- Certified, licensed, and background-checked professionals
- Industry-leading guarantees on select installations
- One-stop provider for all plumbing, drain, heating, and cooling needs
Associations and certifications
- Angies List Super Service Award
- Consumers Choice Award
What people say
Outstanding service
Professional and courteous
Excellent experience
Fast emergency response
Knowledgeable technicians
Services
Furnace Installation
We specialize in installing high-efficiency furnaces tailored to your home or business needs. Our technicians ensure proper sizing, optimal performance, and energy savings. Backed by manufacturer warranties and our satisfaction guarantee, our installations prioritize long-term reliability and comfort for residential and commercial clients.
AC Replacement
Upgrade to a modern, energy-efficient air conditioning system with our expert replacement services. We assess your space, recommend the best solutions, and complete installations with minimal disruption. Our systems reduce energy costs while maintaining consistent indoor comfort year-round.
Drain Cleaning
Our advanced hydrojetting and camera inspection technologies resolve clogs and prevent future blockages. We service residential and commercial drainage systems, ensuring smooth wastewater flow and compliance with sanitation standards. Regular maintenance extends pipe longevity and prevents costly emergencies.
Commercial HVAC
We provide tailored HVAC solutions for offices, restaurants, and industrial facilities. Services include system design, installation, 24/7 emergency repairs, and preventative maintenance. Our focus on energy efficiency helps businesses reduce operational costs while maintaining optimal indoor environments for employees and customers.
Water Heater Services
From tankless water heater installations to repairs and maintenance, we ensure reliable hot water supply for homes and businesses. Our technicians diagnose issues quickly, replace outdated units, and optimize system efficiency to minimize energy consumption and downtime.
Questions
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency plumbing and HVAC services for urgent issues like burst pipes, heating failures, and drain backups.
What areas do you serve?
We serve Columbus, Ohio, and surrounding communities including Dublin, Westerville, Gahanna, and Grove City.
Are your technicians certified?
All our technicians are licensed, insured, and background-checked with ongoing training in the latest plumbing and HVAC technologies.
Do you offer financing options?
Yes, we provide flexible financing plans to help customers manage the cost of major repairs or system replacements.
What HVAC brands do you work with?
We service and install all major HVAC brands, including Carrier, Trane, Lennox, York, and Daikin for residential and commercial systems.
Can I schedule service online?
Yes, you can book appointments 24/7 through our website or contact us directly at 614-232-2222 for immediate assistance.
Videos
Reviews (6)
Emerin Hilts
Jun 19, 2022
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Waterworks called to give me 30 minute notice, then the plumber, Cornell, called when he got to my house to make sure he was parked conveniently. He was very friendly and explained exactly what he was going to do. He ended up having to go all the way to the basement to get the clog completely opened, but never seemed put out at the extra work. Everywhere he worked was left spotless, he made sure the only sign of his work was the job well done. The credit card payment process was easy and he reminded me of the 90 day warranty. We will definitely use Waterworks in the future, and I highly recommend them to anyone with plumbing issues!
Bryan Coffey
Apr 28, 2022
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Bradley was very professional and did a great job identifying & fixing my water leak. He made sure I understood the issue and was comfortable with the steps needed to repair. After the repair he gave me a breakdown of the costs so I knew what I was paying for. It's comforting having someone you can trust working on your home! Services: Plumbing pipe repair, Plumbing leak repair, Plumbing leak detection
Monica Kridler
Mar 17, 2022
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The tech was smart, hard working, kind. They were concerned about our plumbing issues. While diagnosing the problems, my confidence quickly built that they had solutions. Office staff extremely responsive and pleasant. Best plumbing repair experience ever. Thank you, Waterworks. Services: Faucet repair, Toilet repair, Plumbing leak detection, Garbage disposal repair
Wendi'S. Kitchen
Feb 25, 2022
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Nothing like seeing your kitchen sink back up in my home with water and to think YouTube can help resolve the issue. Bad idea of myself. After trying a few YouTube suggestions. Than to my surprise my shower began to not drain either. I than had double kitchen sinks and a shower bay in standing water. Being a independent female than knowing I needed a professional help. That can be very scary in todays world. Considering, I am not that knowledgeable in this trade with the Possibility of being taken advantage of with a hefty bill. Making a phone call to Water Works was the best decision I have ever made.
I could not of been any happier and my wallet was happy too. Can not express enough gratitude of my appreciation of the friendly outstanding customer service of the two gentleman that came to my door. Andy and David where the BEST. Thank You for the quickly responding so quickly to my urgency. Look No Further on your plumbing needs Water Works Rocks
I could not of been any happier and my wallet was happy too. Can not express enough gratitude of my appreciation of the friendly outstanding customer service of the two gentleman that came to my door. Andy and David where the BEST. Thank You for the quickly responding so quickly to my urgency. Look No Further on your plumbing needs Water Works Rocks
Maria Fisher
Feb 24, 2022
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Waterworks and Ryan to the rescue! Our kitchen faucet needed replaced, so based on previous experience Waterworks was our first choice. I called on Friday and Emily was able to schedule for first thing Monday. Ryan and Colin did the install, and everything was exceptional from start to finish. They were prompt and professional and made sure I was happy with how everything functioned. Highly recommend!
Becky Hitt
Feb 18, 2022
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I called Waterworks first thing on a Wednesday morning and they were at my house by 11:30. The technician quickly diagnosed the issue and replaced the garbage disposal with a more efficient model. He was in and out in an hour (and was friendly to work with too). Very happy with this convenient service. Service: Garbage disposal installation
