Business Details
33 Years
experience
Emergency
services
24/7 Emergency Plumbing Services in Walnut Creek, CA
Leapfrog Plumbing has been serving Contra Costa and Alameda Counties since 1993, providing top-quality plumbing services to residential and commercial clients. As a family-owned business, we prioritize reliability, transparency, and community involvement, maintaining an A+ Better Business Bureau rating. Our team offers 24/7 emergency services with upfront pricing, ensuring no hidden costs or unexpected charges. We specialize in gas, water, and sewer solutions, including water heater installation, seismic safety valves, and trenchless sewer repair. Backed by licensed and insured professionals, we focus on word-of-mouth referrals through consistent, high-quality service. Our commitment extends beyond plumbing, as we actively volunteer in local initiatives like the Lafayette Sustainable Community Garden and youth sports programs.We emphasize preventive maintenance and energy-efficient solutions, such as tankless water heaters and low-flush toilets, to help customers save money and reduce environmental impact. Our fixed pricing model ensures clarity, with detailed cost breakdowns provided before any work begins. With decades of combined experience, we combine technical expertise with personalized service to address both routine and complex plumbing challenges. Our reputation as a trusted local partner is built on integrity, technical proficiency, and a dedication to exceeding customer expectations.
Services
Emergency Plumbing
Water Heater Repair
Gas Line Installation
Sewer Repair
Trenchless Sewer Replacement
Seismic Safety Valves
Tankless Water Heaters
Preventive Maintenance
Details
- Year established: 1993
Highlights and features
- We offer 24/7 emergency plumbing services with no hidden fees.
- Our team provides upfront pricing with no hourly rate surprises.
- We maintain an A+ Better Business Bureau rating for customer trust.
- We specialize in seismic safety upgrades for earthquake-prone regions.
- We're deeply involved in local community initiatives and volunteer work.
Associations and certifications
- Better Business Bureau
What people say
Top-quality service
Prompt emergency response
Transparent pricing
Professional technicians
Energy-efficient solutions
Services
Emergency Plumbing
Our 24/7 emergency plumbing service addresses urgent issues like burst pipes, gas leaks, and sewer backups. With rapid response times and transparent pricing, we resolve critical problems efficiently. Customers receive clear cost estimates before work begins, ensuring no unexpected charges during high-stress situations.
Water Heater Repair
We specialize in tank, tankless, and hybrid water heater repair and installation. Our technicians diagnose heating inefficiencies and recommend energy-saving upgrades. Annual maintenance services extend equipment lifespan while optimizing performance and reducing utility costs for residential and commercial clients.
Gas Line Installation
From natural gas BBQ hookups to whole-house re-piping, we ensure safe, code-compliant gas line installations. Our services include leak detection, seismic valve installation, and propane line repairs. All work meets local regulations for residential and commercial gas system safety.
Sewer Repair
We offer comprehensive sewer and drain solutions including hydro jetting, video inspections, and trenchless pipe replacement. Our methods minimize property disruption while addressing root intrusion, pipe corrosion, and blockages. Preventive maintenance plans help avoid costly emergency repairs.
Seismic Safety Upgrades
Our seismic retrofitting services include earthquake-activated gas shutoff valves and pipe strapping. These upgrades protect properties during seismic events by automatically cutting gas supply and preventing pipe displacement. We follow California's strict safety standards for earthquake preparedness.
People
John McCartney
Head Frog
With over 30 years in plumbing, John leads Leapfrog Plumbing's technical team. He specializes in seismic safety systems and has trained apprentices across the Bay Area. His community involvement includes Rotary Club leadership and sustainable gardening initiatives.
Questions
What areas do you service?
We serve all of Contra Costa and Alameda Counties, including Walnut Creek, Lafayette, Moraga, Berkeley, and Oakland.
Do you offer 24/7 emergency service?
Yes, we provide 24/7 emergency plumbing services for gas leaks, burst pipes, and sewer backups.
What pricing model do you use?
We use transparent upfront pricing with no hourly rates or hidden fees for all plumbing services.
Are you licensed and insured?
Yes, we hold California C-36 plumbing license #929641 and maintain full insurance coverage.
Do you offer water heater maintenance?
Yes, we recommend annual water heater flushes to maintain efficiency and extend equipment lifespan.
Reviews (5)
Robert Shepard
Jan 12, 2022
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I have used this company three times on two different properties and each time they have exceeded my expectations. From being professional and friendly to always going above and beyond, each time they have done everything I asked and always a very diligent about making sure I am satisfied with their work. I don't want to need a plumber, but if I do, they are my first and only call.
Rand Chritton
Nov 08, 2021
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It is Saturday of Thanksgiving weekend and our water main blows up. I shut off the water to the house and call Leapfrog. Carol answers and I can hear from the background noise that she's actually answering from home. She assures me that she will call back in 10 minutes with an answer and she does. An hour later Ian is at our house, an hour later we have the water main fixed. Our thanksgiving is tomorrow because our adult kids were with their spouse's families on Thursday. Thanks to Carol, Ian and Leapfrog we have water for our thanksgiving dinner. Very happy with the 3-hour fix anytime, but especially so on a holiday weekend.
Gayle Wilson
Oct 13, 2021
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Came out on time. Professional, efficient, personable. We are now enoying our new tankless water heater. They did a great job--thank you! Several weeks after the installation of our water heater we began having problems and discovered serious mishandling of our installation. LeapFrog was reluctant to take responsibility for the poor quality of their work. The office staff was rude and resistant in to trying to help us get someone out to fix the much needed repair. This proved to be a costly, difficult experience. Beware!
Btscott
Oct 10, 2021
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I called Leapfrog for an estimate on swapping out a instant hot water heater. They said they were backed up and if I sent a photo of the current hot water they would send me an proposal the next morning. I did that and next morning came. No proposal. I called and was told they were backed up and would receive it by end of day. End of day came and nothing received. Poor service. If they can't follow through on a proposal, how can you feel comfortable hiring them?
Linda Bressem
Jul 16, 2021
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Leapfrog has helped us several times over the past 5 years. The jobs have always been thoroughly and professionally completed. The plumbers kept us well informed of how the work was progressing. I appreciated the suggestions offered to get the job done. Leapfrog is the go to company for all of our plumbing needs. Services: Water heater installation, Faucet installation, Plumbing leak detection, Drain cleaning, Plumbing pipe repair, Shower repair
