Business Details
50 Years
experience
Emergency
services
Your Trusted Septic, Sewer & Drain Experts in West Greenwich, RI
Established in 1976, Diffley & Daughters Septic, Sewer & Drain has built a reputation as a trusted provider of comprehensive septic, sewer, and drainage solutions in West Greenwich, RI, and surrounding areas. Our family-owned business combines decades of hands-on experience with a commitment to quality, ensuring every project meets the highest standards of safety and efficiency. Our team of licensed, insured professionals is trained in the latest industry techniques, offering services ranging from routine maintenance to emergency repairs.We prioritize customer satisfaction through transparent communication, competitive pricing, and a personalized approach that treats every client like part of our extended family. With same-day emergency services and free estimates available, we strive to make septic system care accessible and stress-free for residential and commercial clients alike.
Services
Septic Installation
Septic Repair
Sewer Cleaning
Drain Cleaning
Septic Inspections
Catch Basin Maintenance
Portable Toilet Rentals
Excavation Services
Leach Field Flushing
Septic Pumping
Details
- Year established: 1976
Highlights and features
- We have over 40 years of experience in septic system services.
- Our family-owned business prioritizes personalized customer care.
- Licensed and fully insured OSHA-trained installers ensure safety.
- Same-day emergency services for urgent septic or sewer issues.
- Free estimates available within 1-3 days via phone or email.
Associations and certifications
- Better Business Bureau
Services
Septic Installation
Professional septic system installation for new homes or replacements. Our team guides clients through permitting, design, and installation, ensuring compliance with local regulations. We use durable materials and advanced techniques to create efficient, long-lasting systems tailored to property needs.
Septic Repair
Diagnosis and repair of malfunctioning septic systems. Services include unclogging, tank repairs, and component replacements. Our technicians use diagnostic tools to identify issues quickly, minimizing disruption while restoring system functionality to prevent future problems.
Sewer Cleaning
Comprehensive sewer line cleaning using high-pressure water jetting and video inspection technology. This prevents blockages, removes buildup, and ensures smooth wastewater flow. Ideal for both emergency clogs and preventive maintenance to extend system lifespan.
Drain Cleaning
Efficient drain clearing for residential and commercial properties. High-pressure water jetting eliminates stubborn clogs, grease buildup, and debris. Our methods restore proper drainage in sinks, tubs, and main sewer lines without damaging pipes.
Septic Inspections
Thorough inspections to assess septic system condition. We check tank integrity, drain field functionality, and component wear. Recommended before property purchases or after installations to identify potential issues and ensure optimal performance.
Questions
What areas do you serve?
We serve West Greenwich, RI, and surrounding areas including Providence, Warwick, and East Greenwich.
Do you offer emergency services?
Yes, we provide same-day emergency septic and sewer services for urgent issues.
Are your technicians licensed and insured?
All our installers are licensed, fully insured, and OSHA-trained for safety and quality.
How can I get a free estimate?
Call or text (401) 341-5093 for a free estimate via phone, email, or in-person within a week.
What payment methods do you accept?
We accept cash, checks, and major credit cards including Visa, MasterCard, and Discover.
Are you BBB accredited?
Yes, we are accredited by the Better Business Bureau for trusted service.
Reviews (7)
Z. H.
Dec 24, 2021
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Absolute positive experience. Contacted the office on an emergency basis due to gray water coming up from my soil. Sasha had someone dispatched right away to evaluate and assist. Even with their heavy schedule they where able to respond to my request for immediate assistance. I couldn't of been more satisfied with their speed, professionalism, and quality of work performed. Will certainly keep them as my go-to company for all my plumbing and septic needs.
Brian
Dec 22, 2021
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Critical: Responsiveness I filled out their online request for a quote on pumping my septic tank. That was back on 12/21/2021. It's now 12/24/2021. Still nothing. Called a different company on Thursday December 23rd they came out on 12/24.
Shawn Petrucci
Apr 13, 2021
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Excellent, fast service. Had an emergency at my house that needed immediate pump out and cleaning. They called me back within 10 minutes and were out to clean the septic within 2 hours same day on a Saturday. No other companies in my area were open. No extra emergency fee as well. Worker was knowledgeable about septic system and was able to fix our problem within an hour. I will be using them for bi annual cleaning from now on. Thank you for your help!
Renu E.
Mar 30, 2021
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Diffley has been our septic pump out for several years. We have had nothing but great service from them. They are prompt and courteous and their drivers are always so nice.
Ric Harrison PicRic
May 10, 2020
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Friendly staff answered the phone when I called to make an appointment a couple of weeks away. Due to an unforeseen issue with their truck this was delayed another week or so but they kept me informed and called as soon as the truck was back on the road and came the same day. The driver / pump operator was friendly and communicative and gave a report on the condition of my septic system - all in good working order. Cost was $250 for 1,000 gallons pumped.
Michelle Reynolds Golda
Feb 03, 2020
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Extremely disappointed with this company. Canceled twice the morning of both appointments to alert driver is having issues. Notified they have 1 driver during winter months. Seriously! I have all the compassion in the world for the injured driver. But what about compassion for the customers you service? The inconvenience caused them not once but twice. This is so not cool if you wish to run a REPUTABLE business. Not cool at all.
Anastasiya Goretaya
Dec 04, 2019
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Called this morning due to an unforeseen plumbing emergency. We needed the septic pumped, asap. The woman on the phone said they were booked for two weeks out, but she was going to look into it for us. She called the driver who had appointments in our area and caught him right before he left our town. Are you serious? That's a blessing! Tom came fifteen minutes after the receptionist/secretary called back to say they could squeeze us in.
Very grateful for the accommodation and kindness! We really appreciate the extra effort made on the whole Diffley & Daughters team for us. Because of your accommodation, we were able to get our plumbing emergency squared away by the afternoon! Huge thank you to you all!
Very grateful for the accommodation and kindness! We really appreciate the extra effort made on the whole Diffley & Daughters team for us. Because of your accommodation, we were able to get our plumbing emergency squared away by the afternoon! Huge thank you to you all!
