Business Details
Emergency
services
Your Trusted Santa Fe Plumbing & HVAC Experts
Caitco Drain Works is a family-owned business that has served Northern New Mexico for over two decades as a trusted provider of plumbing, HVAC, and sewer line services. Our fully licensed, bonded, and insured team specializes in residential and commercial solutions, including trenchless sewer and water line repair, hydro jetting, drain cleaning, and HVAC installation and maintenance. We prioritize customer satisfaction by combining advanced technologysuch as endoscopic camera inspections and electronic leak detectionwith a commitment to treating every client like family. Our 24/7 emergency services ensure immediate support for urgent plumbing or HVAC issues, while our environmentally conscious practices avoid chemical drain cleaners that harm septic systems.With decades of combined experience, we guarantee precision workmanship on the first visit, backed by state-of-the-art equipment and a deep understanding of local infrastructure challenges. Our team undergoes extensive training to uphold industry standards, delivering reliable, long-term solutions for both routine maintenance and complex system failures. We serve Santa Fe and surrounding areas, offering transparent pricing and personalized service for every project.
Services
Drain Cleaning
HVAC Installation
Trenchless Sewer Repair
Hydro Jetting
Emergency Plumbing
Water Line Replacement
Sewer Line Inspection
AC Maintenance
Furnace Repair
Leak Detection
Highlights and features
- We offer 24/7 emergency plumbing and HVAC services for urgent needs.
- Our team is fully licensed, bonded, and insured with extensive training.
- We use advanced technology like hydro jetting and trenchless pipe replacement.
- We prioritize environmentally friendly practices without chemical drain cleaners.
- Our family-owned business treats every client with personalized attention.
Services
Drain Cleaning
Our hydro jetting and cable-based drain cleaning services eliminate stubborn clogs and root intrusions without damaging pipes. Using high-powered equipment, we restore optimal flow to kitchen sinks, showers, and sewer lines. Environmentally conscious methods avoid harsh chemicals that harm septic systems or plumbing infrastructure.
Trenchless Sewer Repair
Trenchless technology allows us to repair or replace sewer and water lines with minimal excavation. This method reduces property disruption while addressing cracks, leaks, and corrosion in underground piping systems. Durable solutions extend system lifespan without traditional digging costs.
HVAC Maintenance
We service air conditioning units, furnaces, boilers, and evaporative coolers for residential and commercial properties. Regular maintenance ensures energy efficiency, extends equipment life, and prevents unexpected breakdowns during extreme weather conditions.
Emergency Plumbing
Our team responds to urgent plumbing crises at any hour, including burst pipes, severe leaks, and sewer backups. Rapid response times and mobile service units enable immediate resolution of critical issues that threaten property safety or functionality.
Leak Detection
Advanced electronic leak detection identifies hidden water leaks in walls, floors, or underground lines. Precise diagnostics minimize invasive repairs while preventing water damage, mold growth, and increased utility costs from undetected leaks.
Questions
What services does CaitCo Drainworks offer?
We provide plumbing, HVAC, and sewer line services including drain cleaning, trenchless pipe repair, hydro jetting, emergency plumbing, and HVAC maintenance for residential and commercial clients.
Are your plumbers available for emergencies?
Yes, our team offers 24/7 emergency services for urgent plumbing or HVAC issues like burst pipes, sewer backups, or heating failures at any time of day.
Do you use chemical drain cleaners?
No, we avoid chemical solutions that damage pipes and septic systems. Our environmentally friendly methods use high-powered cables and hydro jetting to safely clear clogs.
What areas do you serve?
We primarily serve Santa Fe, NM and surrounding Northern New Mexico areas for residential and commercial plumbing, HVAC, and sewer line needs.
How do you handle sewer line replacement?
We specialize in trenchless sewer line replacement to minimize property disruption. This method repairs or replaces underground pipes through small access points instead of extensive digging.
What makes CaitCo different from other plumbers?
Our family-owned business combines 20+ years of experience with advanced technology like hydro jetting and electronic leak detection while maintaining personalized service and 24/7 availability.
Reviews (5)
Elisa Chastaine
Jun 04, 2022
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Tech Jaime Ortega came out the next day and fixed the clogged pipes quickly and efficiently. He was curtious, professional and most helpful. Gave me tips on how not to have the same problem again! would recommend Caitco Drainworks to everyone! Service: Plumbing leak detection
Liam Jordan
May 21, 2022
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I manage a large quantity of homes in the Santa Fe area. I always like to call CaitCo Drainworks first for all of our plumbing/HVAC needs. They are efficient, incredibly easy to schedule with, punctual, and kind. Their work is excellent as well. I highly suggest using CaitCo Drainworks for all of your plumbing and HVAC needs!
Judy Kaufman
May 14, 2022
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Excellent experience! Jaime was professional and a delightiful person to have working in my house. Everything was fixed and cleaned up so I am very happy! Service: Drain cleaning
Twila Richardson
May 04, 2022
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Critical: Value These people are highway robbers. They charged me over $1100. to replace a kitchen faucet that actually just needed a part. The plumber lied and said that the part (hose for sprayer) could not be replaced. They are trying to charge me $600+ for a faucet that costs less than $300. Do not use them, Service: Faucet repair
Old C.
Apr 25, 2022
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Be careful of these guys. Our Condo Board wanted three estimates. The first two firms charged $0 for an estimate (Elite and Cartwright). So I didn't think to ask Caitco how much their estimate would be, and they didn't say when I requested the estimate. I was stunned when the estimator haded me a bill for $350! $20 was for gas, the rest for 20 minutes labor. Needless to say, the Board didn't chose Caitco. They figured deceptive practice before we'd even signed on didn't bode well for their behavior afterwards.
