Business Details
50+ Years
experience
Emergency
services
Trusted St. Louis Plumbing & Sewer Services Since 1951
O J Laughlin Plumbing has served the St. Louis area since 1951, delivering reliable residential and commercial plumbing solutions. Our team of licensed plumbers, certified by St. Louis City and County, brings decades of combined experience to every project. We prioritize customer satisfaction through superior parts, transparent communication, and adherence to industry standards. As a Certified Green Contractor, we integrate sustainable practices into our work, including energy-efficient water heater installations. Our emergency services for repeat customers and preventive maintenance programs demonstrate our commitment to minimizing disruptions.With a fleet of fully equipped service trucks, we address urgent issues promptly while maintaining rigorous safety protocols. Our third-generation family leadership ensures continuity in our core values: treating clients with respect and delivering work of the highest integrity. Recognized by the Better Business Bureau and Plumbing Industry Council, we uphold our founder's legacy of excellence through ongoing community involvement and partnerships with over 24 general contractors.
Services
Residential Plumbing
Commercial Plumbing
Sewer Services
Emergency Service
Preventive Maintenance
Details
- Year established: 1951
Highlights and features
- We offer 24/7 emergency service for repeat customers with same-day response
- Our plumbers hold St. Louis City and County licensing certifications
- Certified Green Contractor specializing in energy-efficient plumbing solutions
- 73-year history of uninterrupted family ownership and operation
- Preventive maintenance programs reduce long-term plumbing system failures
Associations and certifications
- Better Business Bureau
- Plumbing Industry Council
- American Subcontractors Association
What people say
Prompt professional service
Knowledgeable technicians
Reasonable rates
Same-day emergency help
Complete problem resolution
Services
Residential Plumbing
We provide comprehensive residential plumbing solutions including fixture replacements, leak detection, and water pressure optimization. Our licensed technicians handle repairs and installations for toilets, faucets, water heaters, and sump pumps. With 73 years of local experience, we ensure code-compliant workmanship that protects home plumbing integrity while minimizing disruption to household routines.
Commercial Plumbing
Our commercial division offers design/build services and complete plumbing systems for office buildings and industrial facilities. We specialize in water installations, sanitary sewer systems, and preventive maintenance programs. With expertise in LEED/Green construction standards, we deliver cost-effective solutions that meet commercial building codes while supporting sustainable operations for businesses across the St. Louis region.
Complete Sewer Service
We provide full-service sewer solutions using advanced technology for camera inspections, line locates, and hydro-flushing. Our team handles clogged drains, pipe repairs, and pumping services with minimal excavation requirements. With specialized equipment and certified technicians, we resolve complex sewer issues efficiently while maintaining compliance with municipal regulations for both residential and commercial properties.
Emergency Service
Available exclusively to repeat customers, our emergency service provides same-day response for urgent plumbing crises. Fully equipped service trucks carry essential parts for immediate repairs of burst pipes, overflowing toilets, and water heater failures. Our licensed technicians prioritize rapid problem resolution to prevent property damage while maintaining transparent communication throughout the emergency repair process.
Preventive Maintenance
Our preventive maintenance programs identify potential issues before they become emergencies. Regular inspections of water systems, sewer lines, and fixtures help extend equipment lifespan while reducing unexpected repair costs. Tailored for both residential and commercial clients, these programs include scheduled check-ups and priority service access to ensure optimal plumbing system performance year-round.
People
Dan Laughlin
CEO/President
Fourth-generation plumbing leader with 30+ years in the family business. Oversees operations and strategic direction while maintaining hands-on involvement in complex commercial projects. Holds St. Louis City and County plumbing licenses.
Bob Laughlin
Past CEO
Third-generation leader who expanded the company's commercial capabilities. Master plumber with expertise in large-scale projects. Now serves as consultant while mentoring the next generation of family leadership.
Steve Quinn
Project Manager/Estimator
Certified estimator with 25+ years in plumbing project management. Specializes in residential remodeling coordination and cost analysis. Ensures accurate budget projections while maintaining quality standards across all service divisions.
Daniel Laughlin
Project Manager
Fourth-generation team member managing commercial project execution. Combines technical plumbing expertise with modern project management practices to deliver complex installations on schedule and within budget.
Neil Hosking
Service Manager
Experienced service operations manager coordinating emergency and routine residential repairs. Focuses on rapid response times and customer communication while mentoring junior technicians in field service excellence.
Questions
What areas do you service?
We primarily serve St. Louis City, St. Louis County, and surrounding communities including Valley Park, MO.
Are your plumbers licensed?
All plumbers hold current St. Louis City and County licensing certifications through Plumbers/Pipefitters Local 562.
Do you offer emergency service?
Yes, we provide same-day emergency plumbing service exclusively for repeat customers with urgent needs.
What is your preventive maintenance program?
Our scheduled maintenance includes system inspections, leak detection, and component checks to prevent emergencies and extend system lifespan.
Are you a Certified Green Contractor?
Yes, we've held Green Contractor certification since 2010, specializing in energy-efficient plumbing solutions and tax-credit eligible installations.
How quickly can you respond to emergencies?
We guarantee same-day service for emergency calls from established customers, typically within 2-4 hours of initial contact.
Reviews (7)
Nathan F.
May 05, 2022
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O. J. Laughlin Plumbing fixed my clogged and broken sink drain. Great service at a fair and reasonable price. Service: Plumbing pipe repair
Michelle T.
Aug 21, 2021
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Wow I highly recommend this company. Such great customer service and quality care. Very impressive group thanks
Mike Mansfield
Jun 11, 2021
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My wife and I want to express our thanks to O J Laughlin and especially Mike Luebbert, the service tech that recently completed a plumbing repair at our home. My initial call to schedule a repair was promptly returned and scheduled to be done soon thereafter. Mike was courteous, professional and a pleasure to talk with. It was obvious he was very skilled at his trade, having salvaged a 50 year old fixture, saving us considerable expense.
As a retired HVAC installer, I know the importance representing your company in a good light when working inside customers homes. Mike is no doubt a valuable asset to OJ Laughlin Plumbing Co. Thanks Mike Mansfield
As a retired HVAC installer, I know the importance representing your company in a good light when working inside customers homes. Mike is no doubt a valuable asset to OJ Laughlin Plumbing Co. Thanks Mike Mansfield
Jim Neidel
Mar 31, 2021
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The other morning I was in an adjacent lane to an OJ Laughlin truck that was carrying a full load of crushed stone. The load of rock was over the walls of the truck (I have photos, just can't put them here). The load was mostly covered, but the tarp must have been out of adjustment or something because a portion of the load was left exposed. Rock was bouncing out of the truck as it went down the interstate.
Sure enough a rock hit my windshield and cracked it. I took photos of the truck and load and contacted the company. They said the rock could have come from anywhere and it is not their fault, they will not pay for it. So I'm out several hundred for a new windshield. Thanks OJ. I understand you cannot buy windscreens for everyone, but photo proof of a improperly handled load and a concise description of what occurred should be enough for a reputable business to do the right thing. Keep this in mind before you choose to do business with these people. Only the bottom line matters, not what is right.
Sure enough a rock hit my windshield and cracked it. I took photos of the truck and load and contacted the company. They said the rock could have come from anywhere and it is not their fault, they will not pay for it. So I'm out several hundred for a new windshield. Thanks OJ. I understand you cannot buy windscreens for everyone, but photo proof of a improperly handled load and a concise description of what occurred should be enough for a reputable business to do the right thing. Keep this in mind before you choose to do business with these people. Only the bottom line matters, not what is right.
Jeannine Reid
Mar 06, 2021
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I had a clogged kitchen drain. They were upfront with pricing, timing. Courteous, prompt. The clog is gone. A little issue csme up and they took care of that as well. I will call them if I need help! A+. Service: Drain cleaning
Austin Koenig
Jan 13, 2021
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We needed a pro to rough in a bathroom in the basement of our 40 year old house. O.J Laughlin was a great company from start to finish. Completed the job within a week of starting and communicated well. The president of the company came out and quoted and then a master plumber on staff performed the install. All of the crew were friendly and pleasant and answered any questions I had. My final bill came back at 85% of the bid which is pretty major savings for a multi thousand dollar rough in. Will definitely recommend to anyone looking and will use them for any future needs. Lifetime customer from now on!
Jim Lewis
Jun 12, 2019
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I have NEVER written a recommendation for anyone, especially a Plumber! That being said, Clayton who was our service man was the Nicest, most polite and Professional person we have ever had work at our house. Furthermore he was quite efficient and fixed everything in a very timely manner. The total bill was extremely FAIR.
