The Plumbing Knight and Water Knight's vision is to be the Pinehurst area's most diverse full-service plumbing and water filtration company that understands, "Service is the lifeblood of our organization." At The Plumbing and Water Knight, we see our business as more than just a brick-and-mortar building. It's built on the integrity of a job well done, the security of business decisions forged around relationships, and the dependability of employees that take ownership of their work. The Plumbing Knight, Inc. is a Veteran Owned business and is proud to say so.
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At The Plumbing Knight and Water Knight, we see our business as more than just a brick-and-mortar building. It's built on the integrity of a job well done, the security of business decisions forged around relationships, and the dependability of employees that take ownership of their work. The Plumbing Knight and Water Knight are always at your service!
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At The Water Knight, service is the lifeblood of our organization, which is why we offer all homes, businesses and organizations in Moore County, NC FREE water testing services. Water is the essence of life, and improving your water with improve your life. All of our water quality services start with a FREE water test.
Plumbing
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The Plumbing Knight is proud to provide the very best plumbing services to Greater Pinehurst, NC. All of our plumbers are experts in their trade, continuously training to bring you the most cutting edge plumbing solutions and products. Our entire team of plumbers is licensed, insured and backed by a 100% satisfaction guarantee.
Water Treatment
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Good water is essential to your health, home, business and community. Water is used every day for cooking, cleaning, bathing, washing, and most importantly, drinking. This same water also runs through a household's or business' entire plumbing system and touches every water-using appliance. Whether your water comes from a private well or a municipal supply, our treatment systems can make it better.
Reviews (21)
James Betty
Jun 19, 2022
Chris Laughlin Sr
Jun 02, 2022
Would highly recommend The Plumbing Knight, they are efficient, punctual and well priced. Excellent and Prompt. Response to our emergency was outstanding and very happy with the completed job. Entire staff is very courteous and kept me informed every step of the way! Services: Plumbing leak repair, Plumbing pipe repair, Outdoor plumbing system repair
Hailey Stout
May 30, 2022
James Bakos
May 25, 2022
Thomas was very knowledgeable and professional! He explained step-by-step of what the problem was and the solution to repair it. I would highly recommend them for any plumbing repairs. And as a veteran, they gave me a 10% discount. Thanks Tomas and your apprentice for taking care of the sewer repair! Service: Sewer cleaning
Nostalgic Gamer
May 19, 2022
Mr. Chon was excellent! Polite, quick and just amazing at what he did! We knew possible the pump went out but you cant put a price on quick timely service and great customer service! Also the contact desk kept us up to speed with trying to get help to our location asap! 10 Stars! Service: Sump pump repair
Peggy Tweedie
May 11, 2022
Pat was the service technician on this trip. He replaced our dishwasher and eliminated a terrible leak we were having. He also installed a shutoff valve to make any future kitchen plumbing repairs easy. He was friendly but efficient, that's what I call professional. Thank you, Plumbing Knight Inc.! Service: Faucet repair
Terri MacDonald
May 04, 2022
CJ was absolutely wonderful! It was an emergency and he came very quickly even earlier than the estimated time. He worked through major rainstorm and maintained a very positive attitude. He was very efficient and knowledgeable and not only that he was kind and patient with me as well. I can't recommend CJ and the plumbing Knight strongly enough!
William Johnstone
Apr 08, 2022
Rebecca Tudor-Foley
Apr 05, 2022
Darryl Gabritsch
Jan 11, 2022
Dependable local plumbing company that I have used for years. They quickly and professionally do the plumbing repairs you request at prices that are normally lower than other plumbers in the area. Thomas and Gabriel replaced a broken waterline valve and installed a separate water hydrant and installed a shutoff valve for it. They did the work quickly and cleaned up their job sites when they finished.
The Plumbing Knight guaranteed their parts and labor for five years. The company also connected my house to the county waterline system in 2006 by installing 1/2 mile of 2 PVC pipe, fittings, and shutoff valves along our easement to our house. Their 1/2 mile of installed waterline has not had a single issue (as of today: 6 Jan 2022). Excellent work by professionals. I will definitely call them again to do plumbing repairs!
The Plumbing Knight guaranteed their parts and labor for five years. The company also connected my house to the county waterline system in 2006 by installing 1/2 mile of 2 PVC pipe, fittings, and shutoff valves along our easement to our house. Their 1/2 mile of installed waterline has not had a single issue (as of today: 6 Jan 2022). Excellent work by professionals. I will definitely call them again to do plumbing repairs!
Norman Hardin
Dec 16, 2021
The experience with this Company was exceptional, from the office personnel in scheduling a visit and updating us on the arrival time to the actual technicians at the home. Marcus and Shawn were extremely professional and pleasant to work with. Their reflection on the Company has gained it another dedicated customer! Services: Unclog drain, Repair outdoor systems
Musl H.
Apr 19, 2021
What's the right ranking here? I dont know so read on! I removed the sink, disposal and faucet when we replaced the countertops in our kitchen. Taking all that out is easy, putting it back i expected not so much. Because i have had spinal fusion i decided to pay for a plumber to come reconnect the water and disposal lines. I called TPK's and was greeted with professional dedicated to setting up appointments.
I was able to get an appointment for the exact day and time i wanted, Monday between 8:30 and 9:00. On Monday they called and said they were just leaving and would be at my home in 30-45 minutes. They showed up in 35 minutes. So far so good, great communication and execution. I showed the technician what i needed done and he quoted me only 565 for the install of the 3 lines and disposal.
After picking myself off the floor i was informed the price was almost 800 if it were a difficult install. I promptly thanked the technician and sent him on his way. I felt bad, he was very professional and fully understood my reaction to the outlandish price. The amount quoted was more than the sink, the faucet and disposal combined. They wont give you a price over the phone because they don't know exactly what is needed but they have you over a barrel once they have arrived (for the quote) and in your home.
Who is not going to move ahead with their crazy prices if they are in need for repair and access to water. Me! I broke down, and reinstalled everything. It works perfectly. I did it in less than 45 minutes which included a trip to the hardware store to get a new (correct finish) sink throat connector. My back wasn't happy but my wallet was. They were professional all the way around and i would have no problem hiring them if i didnt have a concern about being gouged. if you are looking for something reasonable and not outrageously absurd and i would suggest you look elsewhere. If, on the other hand, you dont money is of no object and you dont mind being financially taken advantage of, I would say give them a try as I liked everything i saw up until the quote and that is saying a lot as i am very hard to please.
I was able to get an appointment for the exact day and time i wanted, Monday between 8:30 and 9:00. On Monday they called and said they were just leaving and would be at my home in 30-45 minutes. They showed up in 35 minutes. So far so good, great communication and execution. I showed the technician what i needed done and he quoted me only 565 for the install of the 3 lines and disposal.
After picking myself off the floor i was informed the price was almost 800 if it were a difficult install. I promptly thanked the technician and sent him on his way. I felt bad, he was very professional and fully understood my reaction to the outlandish price. The amount quoted was more than the sink, the faucet and disposal combined. They wont give you a price over the phone because they don't know exactly what is needed but they have you over a barrel once they have arrived (for the quote) and in your home.
Who is not going to move ahead with their crazy prices if they are in need for repair and access to water. Me! I broke down, and reinstalled everything. It works perfectly. I did it in less than 45 minutes which included a trip to the hardware store to get a new (correct finish) sink throat connector. My back wasn't happy but my wallet was. They were professional all the way around and i would have no problem hiring them if i didnt have a concern about being gouged. if you are looking for something reasonable and not outrageously absurd and i would suggest you look elsewhere. If, on the other hand, you dont money is of no object and you dont mind being financially taken advantage of, I would say give them a try as I liked everything i saw up until the quote and that is saying a lot as i am very hard to please.
Terry Hodgson
Mar 20, 2021
Once again, an outstanding experience with the Plumbing Knight. I just had the annual service done on my home water treatment system. The Plumbing Knight folks showed up on time, and completed the work quickly and professionally. They were polite and friendly, and transparent about everything they did. Very happy with this company, and I will definitely do business with them again.
Rodney Swarms
Mar 14, 2021
Hey this is Rodney Swarms from the Plumbing Knight. I just wanted to say publicly what great people we have working at the Plumbing Knight. Our people understand that we are servants and are in a Customer Service industry. In a world where "people who care" are the exception, I am happy to say that everyone in our Organization does care or they don't make it in our Culture. We hire great people and it shows. Thanks for supporting us and giving us an opportunity to serve you and your families.
Todd S.
Mar 06, 2021
We thought that our water heater went out and called the knights since they have a good reputation in our neighborhood. We were able to identify that it was our kids who had turned off the main gas line accidentally - but figured it out as the plumber arrived. We thought we would have to pay for the trip at least but to our pleasant surprise the driver said he had kids too and understood - he still took a quick look at our water heater, said it looked good and left with no charge. Thanks!
Frank C.
Jan 16, 2021
I have no idea why these folks are not five star rated. They are kind, responsible, reasonable, thorough and quite experienced. The owner has always explained everything to us and he has gotten us through some tough situations. The day before the last hurricane he was at our house in the wind and the rain trying to clear a roof gutter drain line to stop our crawl space from flooding.
We eventually needed to tear up a portion of the line to remove a 3! Pine tree root. It all worked out and we did not spend a fortune. I would personally never use anyone else.
We eventually needed to tear up a portion of the line to remove a 3! Pine tree root. It all worked out and we did not spend a fortune. I would personally never use anyone else.
Marty Bartram
Dec 25, 2020
The first week of December our 2nd floor gas hot water heater broke, leaking through the attic into our master bedroom and bathroom ceilings. The day prior to that I was exposed to COVID and was symptomatic the next day - the same day as the leak. Of course we could not get anyone to come in until I was cleared from isolation and quarantine. However once that happened The Plumbing Knight was extremely responsive and adaptive. Knowing that the roofing company could not be on site past noon, they made sure we were scheduled as the first job of the day. Bryan, the lead technician, is extremely knowledgeable and even though he was on vacation he took the time to follow up when potential issues appeared and coordinated with us, his office, and the roofing company. Tamara, one of the office managers, took our service to heart.
Her empathy for the situation is simply unrivaled in my experience. When a potential issue arose, she took it personally, and was unwavering in the commitment to get us hot water before Christmas. Simply put, Tamara defines customer service. The entire Plumbing Knight team has our gratitude, respect and strongest possible endorsement. They were and are simply awesome. Great people make companies great and this is a great company.
Her empathy for the situation is simply unrivaled in my experience. When a potential issue arose, she took it personally, and was unwavering in the commitment to get us hot water before Christmas. Simply put, Tamara defines customer service. The entire Plumbing Knight team has our gratitude, respect and strongest possible endorsement. They were and are simply awesome. Great people make companies great and this is a great company.
Zach Alt
Jul 10, 2020
We've used the Plumbing Knight and the Water Knight several times now for various jobs ranging from repairing leaks to installing professional grade water filtration systems; they are professional, well organized and honest. In each circumstance we got exactly what we paid for, on time and above expectation in workmanship. I would not trust my home to any other contractor when it comes to water.
Bill W.
Jul 24, 2019
First I'd like to say My experience with the owner in the past has been excellent back in 2005 time frame he installed all new supply lines and drain lines in a older house and a 9,000 square foot commercial building for me. And 14 yrs later things are still doing great. The reason for my rating today is I was out of town or I would have resolved the issue myself but needed a quick repair of a shutoff valve on a toilet in a rental actually one of the ones he plumbed for me I referred to earlier. Don't get me wrong there's no lifetime warranty on anything and I expected to pay a fair price for the work received.
The gentlemen who did the work came out looked at the job and called me and said it would be $321.00 to remove a leaky shutoff valve and replace the supply line behind the toilet and to tighten a loose nut on a sink drain. I asked what the hourly wage was and his answer was I put it into the iPad and it tells me what to charge. According to my tenant he spent an hour at the property and I agreed to pay it but also wanted to confirm the method used to charge with the office when I paid the bill.
I called and spoke with a lady and she was polite as the plumber was as well when I asked her how the bill was calculated she said the plumber in the field does that. So the Plummer told me it was plugged into the iPad and it told him what to charge and the office said the plumber determines the charge. The parts which consisted of a supply line and a shutoff valve are about $15.00 which leaves a profit of $306.00 for 1 hour of work.
I lnow Plummer's are expensive and should be paid well for there work but $306.00 for an hour after materials is eye brow raising. The lady in the office said the valve is warrantied for 5 years which is nice but I thought I should let the public now as a program that says changing a valve is $306.00 is an unrealistic price to charge and I would like to have had a better explanation than blaming the cost on the iPad.
I am retired military and appreciate the owner of the company's military service as well and named no names in my complaint as I chose to have the work done because I was in a bind but in my humble option the work completed was not comparable to the fee charged. But per my tenant the work was done well and from past experience with the owner of the company I'm sure it was. Thanks for listening
The gentlemen who did the work came out looked at the job and called me and said it would be $321.00 to remove a leaky shutoff valve and replace the supply line behind the toilet and to tighten a loose nut on a sink drain. I asked what the hourly wage was and his answer was I put it into the iPad and it tells me what to charge. According to my tenant he spent an hour at the property and I agreed to pay it but also wanted to confirm the method used to charge with the office when I paid the bill.
I called and spoke with a lady and she was polite as the plumber was as well when I asked her how the bill was calculated she said the plumber in the field does that. So the Plummer told me it was plugged into the iPad and it told him what to charge and the office said the plumber determines the charge. The parts which consisted of a supply line and a shutoff valve are about $15.00 which leaves a profit of $306.00 for 1 hour of work.
I lnow Plummer's are expensive and should be paid well for there work but $306.00 for an hour after materials is eye brow raising. The lady in the office said the valve is warrantied for 5 years which is nice but I thought I should let the public now as a program that says changing a valve is $306.00 is an unrealistic price to charge and I would like to have had a better explanation than blaming the cost on the iPad.
I am retired military and appreciate the owner of the company's military service as well and named no names in my complaint as I chose to have the work done because I was in a bind but in my humble option the work completed was not comparable to the fee charged. But per my tenant the work was done well and from past experience with the owner of the company I'm sure it was. Thanks for listening
Jason Trudell
Jun 27, 2019
The Plumbing Knight team helped us replace our failed water heaters with Navien tankless systems. They were able to get us scheduled right away, put in a whole house water filter, and replaced several lines that had severe build up. The office team was very pleasant and the owner came out to make sure we were all taken care of. Excellent customer service and very professional.
R. A.
Apr 13, 2019
I called Plumbing Knight with a weekend emergency, no hot water. They answered and sent two service techs KP and Luciano who are very knowledgeable and polite. They crawled under the house to inspect the water heater and diagnose the problem. I was offered 3 written options along with the pros and cons to solve the problem of a very old water heater.
I made my informed selection and they completed all of this in an hour or less. I tried to give them a tip and they refused. I am very happy with their timely and professional service and would highly recommend the Plumbing Knight.
I made my informed selection and they completed all of this in an hour or less. I tried to give them a tip and they refused. I am very happy with their timely and professional service and would highly recommend the Plumbing Knight.
