You call to schedule a repair service and then sit around all day waiting for the plumber to show - only to have him come late or not even show up at all and with no phone call to let you know what is going on. The plumber finally arrives and makes the repairs, but then charges you significantly more than the original estimate because the work "was more involved" or "took longer than he thought" even though you were right there with him and he never mentioned the price change!

A few days or weeks later, the exact same problem happens again, and the plumber wants to charge you another fee to start the whole aggravating process over again - just to fix the problem that he should have fixed right the first time!

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About Us

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In 2006 Chuck and Perry decided that by combining their exceptional skills and experience, they could offer a premier quality plumbing service to the Quad City area. They incorporated Alphabet Plumbing & Rooter, Inc. Chuck is a third generation plumber whose expertise come from years of experience both in plumbing, managing jobs, service plumbers and inventory.

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We get a lot of comments from customers who think they are quite amusing, so we decided to put some of them here where you can listen to them - and just maybe crack a smile and brighten your day a bit.

Chuck Stephan

Apr 28, 2022

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I can echo every positive review placed on Alphabet plumbing. Jessie did everything asked of him and everything was perfect. I'd used alphabet plumbing in the past on a whole different project and that is why we choose them again. If you want it done as quickly as possible, done correctly, done economically and done with a smile on their face call Alphabet Plumbing. I know if needed we will again Thank you, Chuck & Linda Stephan

Gene Ricci

Mar 28, 2022

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The service technician, Jesse, was on time, professional, clean, and courteous. Definitely will recommend in them to others. Service: Drain cleaning

Kenny Edgar

Jan 16, 2022

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Did everything they could and went out of their way to get our hot water system working. Really appreciate their work and would recommend them in a heart beat. Services: Water heater installation, Water heater repair

Sal Esposito

Jan 18, 2021

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These folks DEFINE excellent customer service. I have used them for various tasks - often complicated and they never fail to resolve my plumbing issues. They are my "go to" plumbers! Services: Repair sewer, Repair outdoor systems, Install shower, Find & repair leak

Stacy Irvine

Jun 10, 2020

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On-Time, quality professional service, great customer service, and a fair price. You won't regret calling Alphabet for your plumbing needs.

Susan Sult

Jun 10, 2020

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I really wanted my bathtub spout replaced even when I set up the appointment for a drip that happened after last visit when worked on tub but talked me out of it as he said it wasn't necessary when water is wasting by letting spout lose wa ter when shower is on.