At Farr Plumbing, we have mastered the plumbing industry and know what it takes to do the job right. We work efficiently, cost-effectively and accurately. In our more than fifty years in business, we have made your satisfaction our number one priority. Whether we're doing a kitchen remodel, installing a new boiler or working with gas lines, Farr Plumbing will not only do the job right the first time, we will take a personal interest in your complete satisfaction.In our more than half a century of business, Farr Plumbing has completed most types of residential and commercial projects.
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About Us
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About FARR PLUMBING: Water Treatment, Plumbing Service & Repair, Kitchen / Bath Remodels and more. J. Gordon Farr and his wife Deanna started "Gordon Farr Plumbing & Heating" in 1961. Gordon had worked for Keith Riggs Plumbing in Mesa, Arizona for 3 years before moving to Snowflake to begin this new venture.
Why Farr Plumbing & Heating
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WHY DO PEOPLE CHOOSE FARR PLUMBING for Water Treatment, Plumbing Service & Repairs, Kitchen & Bath Remodels and more?. You are no doubt asking yourself exactly what is it about Farr Plumbing that makes us the right choice for your situation. This is not only a good question, it's an important one. There are certainly many plumbing companies available to you, and as important as this work is, you want to make the right choice. The simplest answer to this question is that there is not one single aspect of our company that makes us a superior choice.
Service & Repair
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Farr Plumbing has spent more than half a century perfecting our plumbing service and repair skills. We have mastered the plumbing trade and are capable of performing most any task you require no matter how simple or how complex. Repairs are handled with with quality, courtesy and promptness. Some of the areas we service are in and around Pinetop/Lakeside, Joseph City, Winslow, Snowflake, Taylor, Show Low, Heber, Holbrook, Linden, Pinedale, White Mountains, St. Johns, Springerville and Eager, just to name a few.
Water Treatment
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The importance of pure drinking water is undeniable. Water quality can directly affect your health and that of your family, as well as the health of your plumbing systems. At Farr Plumbing, we provide top-quality water treatment services that range from household water filters to major commercial water treatment systems.
Reviews (9)
Juanita Muder
Apr 28, 2022
Patricia Myers
Feb 27, 2022
I have used Farr Plumbing for several homes I have owned since moving to Show Low in 2006. Collin and his son Quince are honest and very knowledgeable. I have used them for everything to do with plumbing including helping me locate sewer and water lines before a construction project. I highly recommend them. Services: Plumbing fixture installation, Repair water fixtures
Joyce Belnap
Jul 15, 2021
We began our attempted installation with Farrs plumbing 5 months ago. His office staff is friendly but can not answer any questions. Collin is the plumber and the only person who can answer any questions and his average phone return time was 3-4 days. After four months of narrowing down what system we wanted and giving him the specifics part numbers for the filter system, the on demand system and the drain, he told us he would order them and call us when they came in, in about 2 weeks.
This was a conversation my husband and I both had over speaker phine with him. Now, 3 weeks later I called the office, "Collin will return your phone call" and when he did, he had NO recollection of the conversation for the system we agreed on with the filter, on demand system and what we wanted or needed. He then claimed today that he has had the parts all along!
And claimed the problem was we hadnt told him what we wanted. And then when none of that worked, he claimed it was because we didnt have the drainage ditch dug (which was dug 6 weeks ago when we rented the ditch witch) for our drains for our gutters and the new garage we had built (in shorter time than him installing a new water system). The problem is clear.
They have no system other than Collins memory (no. We dodnt have an acct in a computer system for his admin to look us up) Collin doesnt write things down and instead of admitting that he has a poor tracking system, he tried to blame us for not telling him the specifics and then for not digging a ditch. 5 months of waiting on him only to be treated poorly on the phone and blamed for his huge business inadequacies.
This was a conversation my husband and I both had over speaker phine with him. Now, 3 weeks later I called the office, "Collin will return your phone call" and when he did, he had NO recollection of the conversation for the system we agreed on with the filter, on demand system and what we wanted or needed. He then claimed today that he has had the parts all along!
And claimed the problem was we hadnt told him what we wanted. And then when none of that worked, he claimed it was because we didnt have the drainage ditch dug (which was dug 6 weeks ago when we rented the ditch witch) for our drains for our gutters and the new garage we had built (in shorter time than him installing a new water system). The problem is clear.
They have no system other than Collins memory (no. We dodnt have an acct in a computer system for his admin to look us up) Collin doesnt write things down and instead of admitting that he has a poor tracking system, he tried to blame us for not telling him the specifics and then for not digging a ditch. 5 months of waiting on him only to be treated poorly on the phone and blamed for his huge business inadequacies.
Lz Blvns
May 08, 2021
Jennifer DeVoss
Apr 05, 2021
Alyson G.
Jul 13, 2020
What a rude person Colin is and I hate to even give this business one star to post this & warn others of his lackadaisical and aloof personality; not to mention the fact that he will keep putting you off until he can't any longer. I first contacted them on June 23,2020 and sent him a 69 page home inspection report on a house that I purchased that needed quite a bit of plumbing work.
I have not heard from them for over 2 weeks, so I sent an email to the front desk, just simply stating that if he is not interested in the job, no worries. I will simply move on. I finally got a call today on July 13 after waiting 20 days for a response from him. He started out by telling me that his fee is $98 per hour and that he would come out on Thursday July 16th.
Without even offering an estimate or any information as far as with the home inspection may be calling for as far as hours are concerned. After my third or fourth call to the company and my third or fourth email to the company, I still received no response. I was exacerbated when I heard his hourly fee, (after all he's not a doctor, he's a plumber).
I told him that before he came out I would like to get an estimate from him to determine if $98 per hour was affordable or not and please give me an estimate of how many hours he thinks it would be to complete the work that was in the home inspection. Obviously he never read it, but has had the complete home inspection report since June 23. It was obvious that he never reviewed it.
When he knew that he was stumbling to make something up and appear as if he was prepared for the phone call back, he became very rude with me and said that he didn't appreciate my emails telling him that if he wasn't interested in the job that that was no problem, I would move on. I didn't say it in an insulting way or even an abrasive way.
Just if he was busy and could not get to me just please let me know. He only talked about my last email which I sent to his front desk girl about a outdoor spigot that I needed to attach to because the dogs do not have a safe place to run on the property that is Rattlesnake proof. That is the only thing he referred to as far as timing and work. He had the nerve to call me rude when I was just trying to get an answer in a 20 day period without so much as even a phone call or a message back that he would eventually get to me and after he was referred to me by somebody who has a great reputation in town but does not charge nearly $98 per hour!
I thought I would give him the first shot at the opportunity since the entire house needs re-plumbing job. He accused me of my email being really rude? He gave me every excuse under the sun about being busy and that emergencies come first. He didn't even ask me if I had an emergency with the plumbing which, I did. I would be very guarded if you use this company and choose them based on anybody's say so because as far as I'm concerned he can't even speak proper English to you over the phone or leave a proper message without such a "twang" in his speech that you can hardly understand what he saying.
Apparently he is unaware that when you have such a "southernease" / "twang" type accent it only reveals how much education you LACK. I was the COO of two very large S corporations in New Jersey for over 37 years and I would never speak to a customer the way that he spoke to me today. Chances are he probably didn't read the email; since he never went over the home inspection report to see what type of work was here.
I definitely don't need him, as his impression of himself is just too big for me to handle and I would rather deal with somebody who is more realistic and does their homework properly before getting on the phone and just trying to make a quick dollar off of you. I have somebody that's far more dependable who got back to me within an hour or two while I was on the road today and is much more reasonable as far as rates, although Colin told me that 98 was the bottom dollar per hour for a plumber.
I guess he is far superior with his knowledge than I am at my age having owned over 50 houses in my lifetime and having three bachelor of science degrees in different areas and a Masters in chemistry; and having been the COO for two large corporations for 37 years. I would never speak to my clientele like that even if I didn't like them. He's totally unethical, unreliable and extremely rude.
I wouldn't use him if he was the last plumbing business on earth; as every interface with his company left much to be desired as far as getting back to me in a timely manner or speaking to me like a human being or any hint of professionalism. He totally lacks respect for his elders. and piers. Sorry to say, but stereotypical of the "new generation business owner". Don't you know everybody we owe them!
I have not heard from them for over 2 weeks, so I sent an email to the front desk, just simply stating that if he is not interested in the job, no worries. I will simply move on. I finally got a call today on July 13 after waiting 20 days for a response from him. He started out by telling me that his fee is $98 per hour and that he would come out on Thursday July 16th.
Without even offering an estimate or any information as far as with the home inspection may be calling for as far as hours are concerned. After my third or fourth call to the company and my third or fourth email to the company, I still received no response. I was exacerbated when I heard his hourly fee, (after all he's not a doctor, he's a plumber).
I told him that before he came out I would like to get an estimate from him to determine if $98 per hour was affordable or not and please give me an estimate of how many hours he thinks it would be to complete the work that was in the home inspection. Obviously he never read it, but has had the complete home inspection report since June 23. It was obvious that he never reviewed it.
When he knew that he was stumbling to make something up and appear as if he was prepared for the phone call back, he became very rude with me and said that he didn't appreciate my emails telling him that if he wasn't interested in the job that that was no problem, I would move on. I didn't say it in an insulting way or even an abrasive way.
Just if he was busy and could not get to me just please let me know. He only talked about my last email which I sent to his front desk girl about a outdoor spigot that I needed to attach to because the dogs do not have a safe place to run on the property that is Rattlesnake proof. That is the only thing he referred to as far as timing and work. He had the nerve to call me rude when I was just trying to get an answer in a 20 day period without so much as even a phone call or a message back that he would eventually get to me and after he was referred to me by somebody who has a great reputation in town but does not charge nearly $98 per hour!
I thought I would give him the first shot at the opportunity since the entire house needs re-plumbing job. He accused me of my email being really rude? He gave me every excuse under the sun about being busy and that emergencies come first. He didn't even ask me if I had an emergency with the plumbing which, I did. I would be very guarded if you use this company and choose them based on anybody's say so because as far as I'm concerned he can't even speak proper English to you over the phone or leave a proper message without such a "twang" in his speech that you can hardly understand what he saying.
Apparently he is unaware that when you have such a "southernease" / "twang" type accent it only reveals how much education you LACK. I was the COO of two very large S corporations in New Jersey for over 37 years and I would never speak to a customer the way that he spoke to me today. Chances are he probably didn't read the email; since he never went over the home inspection report to see what type of work was here.
I definitely don't need him, as his impression of himself is just too big for me to handle and I would rather deal with somebody who is more realistic and does their homework properly before getting on the phone and just trying to make a quick dollar off of you. I have somebody that's far more dependable who got back to me within an hour or two while I was on the road today and is much more reasonable as far as rates, although Colin told me that 98 was the bottom dollar per hour for a plumber.
I guess he is far superior with his knowledge than I am at my age having owned over 50 houses in my lifetime and having three bachelor of science degrees in different areas and a Masters in chemistry; and having been the COO for two large corporations for 37 years. I would never speak to my clientele like that even if I didn't like them. He's totally unethical, unreliable and extremely rude.
I wouldn't use him if he was the last plumbing business on earth; as every interface with his company left much to be desired as far as getting back to me in a timely manner or speaking to me like a human being or any hint of professionalism. He totally lacks respect for his elders. and piers. Sorry to say, but stereotypical of the "new generation business owner". Don't you know everybody we owe them!
Kathy Cook
Nov 09, 2018
Farr Plumbling goes up and beyond great service. I moved here to take care of dad and didn't like the well water.so I had Farr install a filter and have had some problems with it but Colin and son would always show up to help out and I believe we have found a solution. They are friendly, courteous and professional! I highly recommend them.
Paul M.
Jul 06, 2018
I have nothing but good things to say about Farr Plumbing, they showed up when they said they would, they have very well stocked trucks, they are well dressed and smell good. very professional and knowledgeable in their trade I had to much work done to list but they got it done in one day. I will high recommend them to anyone as they were to me. There motto is " Better By Farr " and it is true.
T. H.
Feb 24, 2015
I used Farr Plumbing to totally replace the piping in my home during a remodel. The plumber that came to my home worked his bu** off all day, and got more work done in a day than most would do in two. He did a great job too. I was very particular in some of the things I wanted and he made sure the entire job was done to my satisfaction, and was very meticulous. I'm a DIY'er and was sceptic about calling a plumber and getting my money's worth. I believe I got more than I paid for. Super happy and I highly recommend Farr Plumbing to anyone.