Business Details
25 Years
experience
Emergency
services
Your Trusted Partner for Plumbing, HVAC & Electrical Services in Pullman
Established in 2001, Ken Paulson Plumbing, LLC has grown from a one-person operation into a team of sixteen dedicated professionals serving the Palouse region. Our expertise spans plumbing, HVAC, and electrical services, with a commitment to transparency, clear communication, and customer empowerment. We prioritize understanding client needs and delivering tailored solutions, whether for residential or commercial projects. Our expansion in 2019 to include HVAC and electrical services reflects our dedication to comprehensive mechanical solutions.With certified technicians and a focus on quality workmanship, we have built a reputation as a reliable partner for new construction, remodeling, and emergency repairs. Our approach emphasizes preventive maintenance advice and personalized recommendations, ensuring long-term satisfaction. Over two decades of local service have solidified our role as a trusted provider in Pullman, WA, and surrounding areas.
Services
Plumbing Services
HVAC Services
Electrical Services
Remodel Plumbing
New Construction Plumbing
Drain Cleaning
Water Heater Repair
Furnace Replacement
Electrical Upgrades
Details
- Year established: 2001
Highlights and features
- We have over 20 years of experience in plumbing, HVAC, and electrical services.
- Our team consists of certified plumbers, electricians, and HVAC technicians.
- We offer emergency services for urgent plumbing, HVAC, and electrical needs.
- We provide transparent communication and personalized project recommendations.
- We serve Pullman, WA, Moscow, ID, and surrounding areas with local expertise.
What people say
Friendly and helpful
Quick and professional
Next level
Top-notch
Excellent work
Services
Plumbing Services
Ken Paulson Plumbing offers comprehensive plumbing solutions for residential and commercial properties. Our services include drain cleaning, fixture installation, sewer repair, and remodel plumbing. With certified technicians and a focus on preventive maintenance, we ensure durable, code-compliant systems tailored to client needs.
HVAC Services
Our HVAC division provides heating, cooling, and ventilation services, including furnace repair, air conditioning installation, and air filtration systems. We specialize in remodel and new construction projects, ensuring energy-efficient climate control solutions for homes and businesses in the Palouse region.
Electrical Services
Ken Paulson Electrical handles residential and commercial electrical needs, from panel upgrades to lighting installations. Our certified electricians deliver safe, reliable solutions for remodels, new construction, and emergency repairs, prioritizing code compliance and system longevity.
Remodel Plumbing
We design and implement plumbing systems for home and business renovations, ensuring seamless integration with updated spaces. Our team addresses layout changes, fixture upgrades, and code requirements while maintaining functionality and aesthetic appeal.
New Construction Plumbing
For new buildings, we provide full-scale plumbing installations from initial design to final inspection. Our approach balances efficiency, durability, and compliance, working closely with builders to meet project timelines and specifications for residential and commercial developments.
Questions
What areas do you serve?
We serve Pullman, WA, Moscow, ID, and surrounding areas in the Palouse region for plumbing, HVAC, and electrical needs.
Do you offer emergency services?
Yes, we provide emergency plumbing, HVAC, and electrical services outside regular business hours for urgent situations.
What services do you specialize in?
We specialize in plumbing repairs, HVAC maintenance, electrical upgrades, new construction installations, and remodeling projects for residential and commercial clients.
How can I request a quote?
Contact us via phone at (509) 338-0824 or through our website to schedule a consultation and receive a free, no-obligation estimate.
Are your technicians certified?
Yes, our team includes certified plumbers, electricians, and HVAC technicians with extensive experience in their respective fields.
Reviews (5)
Josh Beggs
Jun 25, 2021
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Asked them to come take a look at our remodel and bid the project. Ken showed up and said five words and left. We called a week and a half later and they said they weren't interested in the job. Now we are a week behind schedule and have to scurry to find new plumber. Very confused why they couldnt call and tell us sooner. Very poor buisness! Very rude lady on the phone.
Elizabeth Decamp
Jun 19, 2021
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So I had clogged my kitchen sink. I tried couple different things to fix it, I've never had to call a plumber. But I broke I went and bought a snake and still coudnt get it. I called them they wear super professional, I asked how much ans they told me the prices, and said they could come out the next day. I ended up going with a competitor who was alot cheaper ans who got out within 3 hrs, but I appreciate how freindly they wear in there willingness to help me
Tammy Bowen
May 24, 2021
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We bought a brand new build 3.5 mos ago. Paulson is the contracted plumber. During the process not only did he never return phone calls or emails. We had the wrong tub installed. Our toilets wobble, and most recently our brand new (3mos old) heater went out. Took a whole day for the technicians to arrive (who were kind) who then informed us they don't have the parts bc Paulson only works with 3 suppliers (same issue with prior tub).
Now we will be on day two of zero hot water in a brand new home unable to utilize the home. We have had to take time off work just to watch the plumbers not able to fix the water heater and now more time off when they get the part. (Which should be a new water heater if they had good customer service! ) Poor quality. Poor customer service. And we are bound for a year due to the warranty. Would never use this company ever. I've worked with many others and owned other homes and never had these issues.
Now we will be on day two of zero hot water in a brand new home unable to utilize the home. We have had to take time off work just to watch the plumbers not able to fix the water heater and now more time off when they get the part. (Which should be a new water heater if they had good customer service! ) Poor quality. Poor customer service. And we are bound for a year due to the warranty. Would never use this company ever. I've worked with many others and owned other homes and never had these issues.
S. Masson
Feb 08, 2021
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Super expensive. The plumber took an HOUR to unclog a sink ---- an hour. He futzed around, said he did not run the snake far enough, took more time to run the snake again. An hour? Then he worked on a water faucet outside, and the faucet still leaks! When I called to discuss the charges, the receptionist could not have cared less. Be prepared to pay a lot for a little.
John Wolff
Jan 29, 2021
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We had an emergency and had to leave our house (30 year old furnace that had a CO leak). These guys came out the next day to examine the unit and submit a bid, and the following day they installed our new furnace. Very professional, knowledgeable, and friendly, with fair pricing. I will absolutely use them again. Service: Heating system installation