Business Details
50+ Years
experience
Trusted Building Supplies & Design Solutions in Saginaw
Founded in 1925, R.A. Townsend has evolved from a local coal distributor to a leading provider of plumbing, heating, and air conditioning products across Michigan. Our legacy of innovation is built on decades of understanding the needs of both residential and commercial clients, offering a comprehensive range of products and expert guidance. Our Saginaw Kitchen & Bath Showroom provides personalized consultations, helping homeowners and professionals design functional, stylish spaces. With three strategically located branches, we ensure reliable delivery and access to over 15,000 SKUs, backed by a team committed to technical expertise and customer satisfaction.We prioritize long-term relationships with trusted manufacturers to deliver durable, cutting-edge solutions. Our services extend beyond product sales, including design assistance, special order fulfillment, and after-sales support, ensuring projects remain on track and within budget. This dedication to quality, service, and community has solidified our reputation as a trusted partner in Michigan's building industry.
Services
Plumbing Supply Distribution
HVAC Product Sales
Kitchen & Bath Showroom
Product Consultations
Free Delivery Services
Special Order Fulfillment
Design Assistance
Contractor Support
Online Ordering
Walk-In Sales
Details
- Year established: 1925
Highlights and features
- We offer over 90 years of experience in building supply distribution.
- Our team provides expert guidance for kitchen and bath projects.
- We stock 15,000+ SKUs for immediate availability and fast delivery.
- Our Saginaw showroom features cutting-edge kitchen and bath displays.
- We serve professionals and homeowners with tailored product solutions.
What people say
Knowledgeable showroom consultants
Fantastic selection
Worth the drive
Amazing displays
Helpful staff
Services
Plumbing Supply Distribution
We supply residential and commercial plumbing needs with a vast inventory of fixtures, pipes, and fittings. Our products cater to contractors and homeowners, ensuring reliable, code-compliant installations. With same-day availability and delivery, we streamline project timelines.
HVAC Product Sales
Our HVAC inventory includes heating, ventilation, and air conditioning systems for new builds and retrofits. We partner with top manufacturers to offer energy-efficient solutions tailored to Michigan's climate. Expert staff assist with product selection and technical specifications.
Kitchen & Bath Showroom
Our Saginaw showroom showcases the latest kitchen and bath innovations, including smart fixtures and custom layouts. Consultants guide clients through material, color, and space planning to create functional, aesthetically pleasing environments. Virtual tours and 3D visualization tools enhance the design process.
Product Consultations
Our consultants provide personalized advice for selecting products that align with project goals and budgets. They assist with troubleshooting, code compliance, and sourcing specialized items. This service ensures clients make informed decisions for residential or commercial projects.
Free Delivery Services
We offer free delivery from three Michigan locations to support contractors and homeowners. Our fleet ensures timely, accurate deliveries of bulk orders and specialized items. This service minimizes project delays and logistical challenges for clients across the state.
People
Gwen Siler
Saginaw Showroom Manager
With 28 years in customer service, Gwen specializes in simplifying kitchen and bath remodeling. She focuses on making the process enjoyable and ensuring clients feel confident in their design choices.
Beth Carr
Saginaw Showroom Consultant
Beth leverages her extensive customer service background to guide clients through remodeling decisions. She prioritizes client comfort and satisfaction, ensuring long-term project success.
Amber Rychel
Saginaw Showroom Consultant
Amber uses 25+ years of retail experience to assist with decorative plumbing products. She thrives on staying updated with industry trends to provide clients with innovative solutions.
Questions
Do you sell directly to homeowners?
Yes, while we recommend working with professionals, we assist homeowners directly with product selection and purchases.
Do you offer design services for kitchens and baths?
We provide color and finish guidance. For 3D design, we recommend partnering with local design professionals.
What areas do you serve?
We serve residential and commercial clients across Michigan, including Saginaw, Alpena, Burton, and Warren.
Can I schedule a showroom appointment after hours?
Yes, personal appointments outside regular hours are available upon request for custom projects.
Do you stock replacement parts?
We carry thousands of plumbing and HVAC parts. Contact us to confirm availability for your specific needs.
Reviews (4)
Shane P.
Dec 21, 2021
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RA Townsend has been the leading plumbing and heating company in the greater northeastern part of Michigan's lower peninsula since I was a kid. With warehouses and branches all across the state, their reliable and quality materials are unparalleled only to their top notch customer support and commitment to care. Have had nothing but quality experiences with everyone on the staff from drivers, to salesmen, to office workers, to the company owners themselves. This is good for individuals and companies/large businesses and complex plumbing and heating needs alike. Get your furnaces, faucets, toilets, piping and insulation here among all else.
John Sorg
Dec 29, 2020
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We bought a tub, shower and accessories. We had a very good experience overall. A Delta tub faucet was defective on arrival, while Delta was of no help, the RA Townsend Co. came through with the right fix. Special thanks to Beth for all her help in resolving the matter.
Pat Marsh
Jan 23, 2020
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We ordered a shower insert. The service was outstanding. The prices were very reasonable. Everything turned out perfect and easy.
Tom S.
Mar 22, 2019
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Sold my restaurant a make up air unit. We have had nothing but problems with it. They will not return our phone calls and we can not get anyone to fix it.