Business Details
50+ Years
experience
Emergency
services
24/7 Emergency Plumbing Services in Kalamazoo, MI
Roto-Rooter of Southwest Michigan has been serving residential and commercial clients since 1935, providing comprehensive plumbing and drain services. Our family-owned business combines decades of experience with advanced technology, including video pipe inspections and high-velocity water jetting, to deliver efficient solutions. We maintain 24/7 emergency availability with no extra charges for nights, weekends, or holidays, ensuring immediate response to urgent needs. All technicians are licensed and insured, adhering to strict quality standards while offering transparent pricing before service initiation. Our commitment to customer satisfaction is demonstrated through written guarantees on completed work and a philosophy of continuous improvement since our founding.We specialize in both minor repairs and large-scale commercial projects, utilizing environmentally safe products like Pipe Shield and RootX for sustainable solutions. Local ownership ensures deep familiarity with Southwest Michigan's infrastructure and community needs. Our service portfolio includes sewer cleaning, septic tank maintenance, pipe relining, and water restoration, supported by specialized equipment and certified expertise. Customer trust is maintained through clear communication, documented procedures, and a proven track record of resolving complex plumbing challenges. This enduring dedication to quality service has made us the region's preferred plumbing provider for over 85 years.
Services
Plumbing Repair
Drain Cleaning
Emergency Services
Pipe Relining
Water Restoration
Sewer Cleaning
Septic Tank Service
Video Inspections
Pipe Thawing
Leak Detection
Details
- Year established: 1935
Highlights and features
- 24/7 emergency service with no extra charges for nights or holidays
- Licensed and insured technicians with specialized plumbing certifications
- Written satisfaction guarantees on all completed work
- Family-owned since 1935 with local Southwest Michigan expertise
- Transparent pricing communicated before service initiation
Associations and certifications
- Master Plumber License 81-09893
- Certified Backflow Tester License #37575
Services
Plumbing Repair
Our licensed technicians handle all plumbing repair needs from minor leaks to complete pipe replacement. We utilize advanced diagnostic tools and maintain 24/7 availability for urgent situations. All repairs follow local building codes with written guarantees provided before work begins.
Drain Cleaning
High-velocity water jetting and mechanical cleaning remove blockages in residential and commercial drainage systems. Our certified technicians perform video inspections to identify root intrusion or structural issues. Environmentally safe chemical treatments prevent future clogs in pipes.
Emergency Services
Available 24 hours daily for urgent plumbing crises including burst pipes and sewer backups. No extra charges apply for after-hours service. Technicians carry specialized equipment to minimize property damage during emergency repairs.
Pipe Relining
Modern trenchless technology repairs damaged pipes without excavation. This method creates durable internal pipe linings that restore functionality while preserving landscapes. Video guidance ensures precise placement of relining materials.
Water Restoration
Comprehensive water damage mitigation following pipe bursts or natural disasters. Our process includes extraction, drying, and structural repairs using industrial equipment. We coordinate with insurance providers for commercial and residential claims.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services with no extra charges for nights, weekends, or holidays.
Which areas do you service?
We serve Kalamazoo, Portage, Paw Paw, Mattawan, Otsego, Plainwell, Allegan, and surrounding Southwest Michigan communities.
Are your technicians licensed and insured?
All our plumbers are licensed, insured, and hold specialized certifications including backflow testing.
What plumbing services do you offer?
We provide full-service plumbing including repairs, drain cleaning, emergency response, pipe relining, and water restoration.
Do you guarantee your work?
Yes, we provide written satisfaction guarantees on all completed plumbing work and services.
How quickly can you respond to emergencies?
Our emergency technicians typically respond within 2 hours of service requests for urgent plumbing crises.
Reviews (5)
Aerick B.
Jun 19, 2022
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I had been without running water for almost a week and was super stressed and angry about the whole situation. I made several calls to different places to figure out what could be done and dealt with many people. The technician that came out to fix the pipes seemed to be one of the few people throughout this process that had a positive attitude and helped me change my negative attitude. He was prompt to arrive and was able to fix the problem pretty quickly & was very pleasant in every interaction we had. Would definitely recommend and use again & would request the same technician.
Fran Glass
Jun 02, 2022
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Scheduling the work was quick and easy. The company was very responsive, and my technician arrived on time the very same day. He went right to work, too! No hesitation once I showed him what the issue(s) were. Such a relief to have all of drains cleared! Service: Drain cleaning
Lauri Holmes
Apr 20, 2022
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Absolutely excellent service, especially Caleb and the Remediation crew! Professional, kind, informative. Mike and the people at the office also very easy to communicate with, courteous and informative in answering the various questions I had about the complicated situation which caused the water backup. Of course it costs (lots of ) money to have people come out and work at your house, but they are very forthcoming about the costs of the various services and, considering what it costs to do it, they are reasonable.
Stacey Thompson
Apr 17, 2022
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We scheduled an appointment with Roto Rooter to have the drain lines checked due to repeat issues. Clinton was quick, efficient and professional. He was knowledgeable and answered all of our questions. Thanks for the great service!
Rosemary McMullen
Apr 07, 2022
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Called for service on a clogged drain and in less than an hour had someone in route! That never happens! I received a follow up text with a picture of my service technician! Chance arrived, he listened to the issue and what we had done to resolve it. Then offered his suggestion, I agreed and he got to work! Within a matter of minutes he had fixed it. Great experience! Friendly service from Customer Service, to Dispatch, to Chance the Plummer! Highly recommend Roto-Rooter!
