JP Heating Of Northern Mi.

My grandmother has always called JP Heating for any issues, so she called them again because the furnace was making a noise. When JP came out they said the furnace had a crack and needed to be replaced, at a minimum of $2800. They even showed my dad a picture of the "crack" on his phone. Remembering my grandmother mentioned having DTEs home protection Program, I called them for her.

They went to her house today, cleaned the area that JP said was cracked. it wasn't, and was able to fix the part that was making the noise today at no additional cost. I'm not saying that JP was being deceptive, but a little more due diligence on their part may be in order. Had I not stepped in, my grandmother would have ended up paying thousands of dollars in unnecessary replacement. She is now adding the rest of her gas appliances to her protection program to avoid any of this in the future.

Our heat went out during frigid weather (of course); they were here faster than expected, fixed it in no time and at a very reasonable cost - even after normal business hours. Highly recommend. Service: Heating system repair

Not good experience. I Had JP Heating do a new construction, heating/ cooling and Plumbing for a 3500 sq/ft house. 2 yrs later. A condensate pump on furnace failed. Called them and not expecting warranty coverage just service. 2 weeks is best they could do. I had water overflowing out of pump into basement. Needless to say Im not a happy customer. Update found more issues: Had JP Heating do pre-winter maintenance on my furnace every Nov. Just noticed they installed wrong size air filter should had been 20 1/4"25 3/8"5 1/4" Instead Installed 16"25"4" watch there tech

We are extremely satisfied with J and P. They were willing to work with us and came to save the day when our boiler quit working bringing us a new boiler within 3 days of us needing one in the middle of Decembers cold snap! We would recommend this company to anyone and will be using them in the future if need be

The owner is very nice, but he sold me the wrong furnace. I have Propane and a wood outside boiler heat source. The new finance with an added humidifier was not hooked up for both heat sources. Now they say it would cost allot more to make it work correctly. Maybe a different furnace would have been more adoptable. Very disappointed. I can say they came out many times at no charge, which was nice.

They were able to provide same day service for our furnace issue. They were also able to clean the part in question and clean the burners. I appreciated not replacing parts that weren't necessary. Very pleased with Tom's service and would recommend them.

We had a furnace and duct work installed by Jay and Eric. They worked hard for three days. Great guys and who knew we would use the furnace in June! Thanks for the great service

Had two issues with my gas furnace. Had to call out a second time to fix one of the issues. The other issue failed to be solved, however, I solved the issue myself by reading the installation manual for my new thermostat they sold me. Way too overpriced to be used again. Nice guys however.

Shannon called a head of time. He was here as promised and repaired the outside thermostat sensory gage and replaced wire to make water pump work. He explained what he did and showed me how to operate the thermostat and control settings in unit. Great technician and never left until working well.

I am so grateful for these folks. Mike went above and beyond to help me out. They came immediately when my heater would not work and followed up the next day. Mike helped me get my car going when my battery died. Thank you all so much.

We had our heat exchange replaced in our furnace. The technician called two different people in their office to check that it was under warranty and was told by both people that it was. When my husband talked to the people on the phone, it was reconfirmed. The technician came out, replaced the heat exchange and signed the receipt indicating it was all paid for under the warranty.

My husband gets a call about 4 days later and they wanted $900 because the warranty was expired. After going back and forth with them, we settled for paying part of the cost. We won't go through them again and definitely wouldn't recommend them.

Excellent Service and fast repair of our forced air furnace. A Tech came out and evaluated the problem 4 days later another Tech came with the odered parts and did a complete systems check and repair at an extremely fair price. Thanks so much for taking such good care of us.

We have an 8 year old furnace that quit working. After calling the company that installed it and two other companies, we called JP. The guy ( Dave ) from JP came out when he said he would, which was a nice change from the other company's, acted polite and professional. After a short examination he thoroughly explained the problem and said he could fix it the next day.

The next day rolled around and once again, Dave came out and fixed it and explained the fix, he looked over the furnace and suggested an inexpensive preventative maintenance item and did it. I highly recommend this company because of their professional and well trained people. They said to when they say they will, their prices are reasonable, and they act professional.