Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Plumbing and HVAC Solutions
Staley's Plumbing Heating & Air Conditioning has served Mid-Michigan communities since 1941, establishing itself as Michigan's oldest Lennox Dealer. Our five-generation family legacy combines deep industry experience with a commitment to quality, offering residential and commercial clients comprehensive plumbing and HVAC solutions. We prioritize American-made products from trusted brands like Bradford White, Mansfield, and Sterling Water Systems, ensuring durability and performance. Our team of licensed professionals delivers 24/7 emergency services, preventative maintenance, and energy-efficient system installations, backed by the Lennox Centurion Award recognizing our excellence in customer service and technical expertise.With two Michigan locations and a fleet of 22 service vehicles, we maintain a strong local presence while upholding industry-leading standards through rigorous employee training and customer-centric practices. Our 75+ years of service reflect a steadfast dedication to community trust, transparent pricing, and workmanship guaranteed to meet exacting specifications.
Services
Plumbing Repairs
HVAC Maintenance
Furnace Installation
Drain Cleaning
Water Heater Replacement
Sump Pump Services
Air Quality Solutions
Commercial HVAC
Emergency Plumbing
System Diagnostics
Details
- Year established: 1941
Highlights and features
- Five generations of family-owned plumbing and HVAC expertise since 1941
- Authorized Lennox Premier Dealer with industry-leading product warranties
- 24/7 emergency response for urgent plumbing and HVAC failures
- Exclusive use of American-made products from Bradford White and Mansfield
- Satisfaction guarantee covering all installations and repair workmanship
Associations and certifications
- Lennox Centurion Award
What people say
Quick response
Professional technicians
Affordable pricing
Thorough explanations
Satisfaction guarantee
Services
Emergency Plumbing
Our certified technicians respond to urgent plumbing crises 24 hours daily, addressing pipe bursts, sewer backups, and gas leaks. We utilize advanced diagnostic tools to identify issues quickly and implement permanent fixes using premium materials. Customers receive transparent pricing and immediate service confirmation upon dispatch.
HVAC Maintenance
Seasonal maintenance plans cover furnace and air conditioning systems with multi-point inspections to optimize efficiency. Our technicians clean components, check refrigerant levels, and calibrate thermostats to extend equipment lifespan. Preventative care reduces emergency breakdowns by 60% according to customer reports.
Water Heater Installation
We install energy-efficient tank and tankless water heaters from Bradford White and Rheem, including proper venting and safety valve configurations. Our team provides capacity calculations based on household usage patterns and offers same-day replacements when possible. All installations include manufacturer warranty activation.
Drain Cleaning
High-pressure jetting and mechanical augers clear residential and commercial drain blockages without pipe damage. We conduct video inspections to identify root causes like tree root intrusion or mineral buildup. Preventative maintenance packages include enzyme treatments to reduce future clogs.
Sump Pump Services
We install and repair primary and backup sump pump systems with battery-powered emergency operation. Our technicians test float switches, check discharge lines, and recommend Zoeller brand pumps for reliability. Annual inspections ensure proper operation during heavy rainfall events.
People
Paul Staley
Co-Owner
Fourth-generation plumbing and HVAC expert with 30+ years of experience managing residential and commercial projects. Specializes in system diagnostics and energy-efficient installations.
Greg Staley
Co-Owner
Licensed master plumber overseeing daily operations and technician training programs. Focuses on maintaining family legacy of quality through strict service protocols.
Scott Staley
Co-Owner
Business operations director implementing modern service management systems while preserving traditional customer service values established in 1941.
Eric Thompson
Lead HVAC Technician
Certified Lennox technician with 15 years of experience performing furnace installations and complex system diagnostics. Recognized for exceptional customer communication skills.
Tom Reynolds
Master Plumber
20-year veteran handling emergency plumbing repairs and commercial system installations. Known for meticulous workmanship and rapid problem resolution.
Questions
What HVAC services do you offer?
We provide complete heating and air conditioning services including emergency repairs, system installations, seasonal maintenance, thermostat upgrades, and indoor air quality improvements for residential and commercial clients.
Do you service older furnace models?
Yes, our technicians work on all furnace brands and models dating back to the 1970s. We can often extend system lifespan through precision maintenance while offering modernization options when needed.
How quickly can you respond to plumbing emergencies?
Our 24/7 emergency team typically arrives within 2 hours of service requests. Most urgent repairs like burst pipes or sewer backups are completed within 4 hours of arrival.
What payment methods do you accept?
We accept cash, checks, Visa, Mastercard, and American Express for all services. Financing options are available for major system replacements through approved lenders.
Do you offer maintenance plans?
Yes, our Comfort Club membership includes twice-yearly HVAC inspections, priority scheduling, and 15% discounts on repairs. Plumbing maintenance plans cover drain cleaning and water heater checks.
What areas do you service?
We serve all of Genesee County including Flushing, Fenton, Davison, and Swartz Creek. Commercial clients extend to neighboring counties with our 22-vehicle service fleet.
Reviews (5)
Leanne Pratt
May 20, 2022
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Staley's has a great reputation in our community so I didn't hesitate to give them a call when my water heater went out. even though they were fully booked, they made time to come see me within a day or two. The service man charged me very generously for only a half hour and my bill was very inexpensive. I am so grateful for Staley's! Service: Water heater repair
Dan Bates
May 11, 2022
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Showed up 15 minutes early & did an excellent install. I will highly recommend Staley's to anyone looking for a furnace/ac contractor. Very pleased with all aspects of the replacement if my AC. Service: Install AC
Merrick Matthews
May 05, 2022
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A quick check of my malfunctioning AC unit identified the part that needed to replaced. That was done in minutes and then a thorough check was done to make sure the system was functioning optimally. Fast and professional, and the technician took the time to explain what the issue was and the maintenance checks he was performing. Staley's has also done repairs on my furnaces over the past few decades, and have always provided great service at a fair price.
Chris Steinman
Apr 28, 2022
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Staleys has been to my house 4 times in the six months since I moved into my house and they have been outstanding every time. They are always professional and timely. What I really appreciate is that they truly care about doing what is right for me as the customer and not just trying to get another buck out of me. They will have my business for as long as I'm in this area.
Corinna G.
Apr 26, 2022
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So my sump pump died and I tried calling a competitor, who never called me back. Staleys answered the call immediately, the receptionist sent someone out immediately, and two hours later my new sump pump is emptying my basement. The guy who came here, Mike, is very professional, very nice, and stayed to make certain it's emptying correctly. Highly recommend.
