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Business Details
50+ Years
experience
Your Trusted Kitchen & Bath Remodeling Experts in Youngstown
Founded in 1956 by Elmer Dunk Duncan’s Bath & Kitchen Center, our company has evolved from a plumbing and heating business into one of the Youngstown areas premier kitchen and bath remodeling specialists. With over 65 years of combined family leadership, we offer full-service remodeling solutions, including certified aging-in-place design, plumbing, and boiler installation. Our team of seasoned craftsmen, many with over a decade of experience, delivers turnkey projects characterized by attention to detail and adherence to the highest standards of quality.

As a BBB-accredited business with an A+ rating, we prioritize integrity, professionalism, and customer satisfaction. Our CAPS certification underscores our commitment to creating accessible, barrier-free living environments for seniors and individuals with disabilities. From initial consultation to final installation, we blend personalized service with technical expertise to transform homes into functional, beautiful spaces tailored to our clients needs.
Services
Kitchen Remodeling Bathroom Remodeling Accessible Bathrooms Plumbing Services Boiler Installation
Details
  • Year established: 1956
Highlights and features
  • 65 years of family-led expertise in home remodeling
  • Certified Aging-In-Place Specialists (CAPS) for accessible design
  • Full-service provider including plumbing and electrical licensing
  • BBB A+ rated with decades of community trust
  • Exclusive financing options through EnerBank USA
Associations and certifications
  • Certified Aging-In-Place Specialist (CAPS)
  • Better Business Bureau (A+ Rating)
What people say
Excellent workmanship Professional and courteous team Great customer service Timely project completion Beautiful design results
Services
Kitchen Remodeling
We specialize in full-scale kitchen renovations, from layout optimization to custom cabinetry and countertop installation. Our designers collaborate closely with clients to create functional, aesthetically pleasing spaces that reflect personal style and enhance home value. With access to premium materials like Cambria quartz, we deliver durable, high-end results tailored to modern living needs.
Bathroom Remodeling
Our bathroom remodeling service transforms outdated spaces into spa-like retreats. We handle everything from fixture upgrades to complete layout overhauls, ensuring optimal use of space and modern functionality. Certified by CAPS standards, we integrate accessibility features without compromising on style or comfort for aging-in-place requirements.
Accessible Bathrooms
Certified Aging-In-Place Specialists design and install fully accessible bathrooms meeting ADA guidelines. Features include curbless showers, grab bars, and wheelchair-friendly layouts. Our team conducts personalized assessments to address mobility challenges while maintaining aesthetic appeal and safety for seniors and individuals with disabilities.
Plumbing Services
Licensed plumbers provide comprehensive installation and repair services for residential systems. From water heater replacement to boiler maintenance, we ensure code-compliant, leak-free solutions using industry-leading brands. Emergency repairs and routine inspections are available to maintain system efficiency and prevent costly damage.
Boiler Installation
We install and service high-efficiency boilers from trusted manufacturers like Weil-McLain. Our technicians assess home heating needs to recommend optimal system sizing and configurations. Regular maintenance plans extend equipment lifespan while ensuring safe, energy-efficient operation for consistent indoor comfort.
People
Tom Duncan
Owner
Third-generation leader with over 40 years in the industry, Tom oversees operations and maintains the companys founding commitment to quality. He earned master licenses in plumbing and HVAC, expanding services to include full remodeling capabilities.
Jason Duncan
Service Manager
Jason manages service operations and holds the Certified Aging-In-Place Specialist designation. He ensures projects meet accessibility standards while maintaining the family-owned businesss reputation for excellence since joining in 2011.
Kelly Dolan
Sales-Design
Certified designer with expertise in creating functional, stylish spaces. Kelly guides clients through material selections and layout planning, consistently receiving praise for patience and creative problem-solving in complex remodeling projects.
Mike Stanley
Sales Manager-Design
Award-winning designer with decades of experience in luxury kitchen and bath transformations. Mikes portfolio includes nationally recognized projects featured in design publications, emphasizing innovative use of space and premium materials.
Diana Johnson
Sales-Design
Degreed interior designer specializing in cohesive, client-focused renovations. Diana combines technical knowledge with aesthetic sensibility to deliver spaces that balance beauty and practicality, earning repeat client endorsements.
Questions
What financing options are available for remodeling projects?
We offer financing through EnerBank USA with fixed APR rates starting at 8.99%. Terms range from 12-144 months, including interest-free options for qualified applicants.
Are you certified for aging-in-place remodeling?
Yes, our team holds the Certified Aging-In-Place Specialist (CAPS) designation to design accessible kitchens and bathrooms meeting ADA standards for seniors and individuals with disabilities.
What areas do you serve?
We primarily serve Youngstown, Ohio and the surrounding Mahoning Valley, including Poland, Austintown, and Boardman. Pennsylvania clients contact us via our 724 area code line.
How do I schedule a consultation?
Request a free in-home consultation through our website or by calling 330-757-3764. Showroom visits are available Monday-Friday 9AM-5PM at our Poland, Ohio location.
What sets you apart from other remodelers?
We’re one of few Ohio-licensed remodelers offering plumbing, electrical, and HVAC services under one roof. With 65 years of local experience and BBB A+ accreditation, we guarantee quality craftsmanship and customer care.
Videos
Reviews (5)
Maggie Faull
Apr 12, 2022 Report
Our experience with Duncan's was great from start to finish. Our complete Kitchen remodel and 2 bathrooms turned out so beautifully! The professionalism shined through with every step from our wonderful designer, Kelly, to our main construction man, Mike--a perfectionist who works with excellence, to our plumber, Michael, and the project manager, Josh. Everyone was friendly, did their jobs well, the guys cleaned up after themselves each day etc. I highly reccommend this company.
Jim Updegraff
Mar 27, 2022 Report
Needed to have a gas line moved to facilitate a kitchen remodel. Duncan was able to get it done quickly at a very reasonable cost. This was the first time we used Duncan and I will definitely call them again for any plumbing issue, water heater repair or replacement, etc that arises. Highly recommend Duncan's Bath & Kitchen Center
David Cauley Dave
Feb 24, 2022 Report
Our home is 31 years old. We did a complete replacement of 2 bathrooms and 1 powder room. Also, kitchen, except cabinets. The quality and workmanship and professionalism, from start to finish, was fantastic! We would highly recommend Duncan to anybody.
Barbara Gulgas
Jan 28, 2022 Report
Duncan's was a pleasure to deal with - courteous, responsive, conscientious. They did excellent work on our two main bathrooms, and an amazing job on our basement laundry room and storage area, including installing a new half bath and a creatively designed laundry chute, which we love. We recommend them wholeheartedly. Services: Remodeling, Plumbing fixture installation, Drywall installation, Tile work replacement
Wendy Setting
Jan 27, 2022 Report
My husband passed away in April and he was a contractor. We trusted NOONE to do any work but him. My hot water heater caught fire on Tuesday. I called Jason and he had Mike come out the next day to replace it. I don't have the words to express the amazing customer service, professionalism and just amazing work they deliver. I got home from work and went to the basement to check on the work. I cried.

The installation was perfect. If you go with any other company for a bath or kitchen remodel or plumbing repair or installation you are NOT getting the service you deserve. Thank you for giving me the proof that there is still a company with values still working in our community!