Business Details
Emergency
services
Your Trusted Plumbing & HVAC Experts in Newton, MA
Established over 90 years ago, RP Holmes has evolved into a trusted third-generation family business specializing in comprehensive plumbing and HVAC solutions. Our team of licensed professionals, including Master Plumber Susanne M Holmes with 32 years of expertise, approaches every job with the care and precision we would apply to our own homes. We prioritize customer satisfaction through transparent communication, free estimates, and tailored recommendations that balance quality with budgetary considerations.Our commitment to excellence is demonstrated through 24/7 emergency service availability and a proven track record of resolving complex plumbing and heating challenges. Serving the Greater Boston area, we combine deep local knowledge with technical expertise to deliver reliable, long-lasting solutions for residential properties.
Services
Plumbing Repairs
HVAC Installation
Emergency Services
Gas Systems
Water Heaters
Furnace Repair
Drain Cleaning
Fixture Installation
Steam Systems
Boiler Maintenance
Highlights and features
- We offer 90+ years of combined generational plumbing expertise.
- Our team provides 24/7 emergency service availability.
- We deliver free estimates with no-obligation consultations.
- Our technicians maintain active Master Plumber certifications.
- We serve the Greater Boston area with local market knowledge.
Associations and certifications
- Master Plumber License #12799
- Construction Supervisor License #017992
- Home Improvement Contractor #106394
- Master Gas Fitter License M-854
What people say
Knowledgeable staff
Prompt service
Fair pricing
40-year loyalty
Effective solutions
Services
Plumbing Repairs
Our licensed plumbers address leaks, clogs, and pipe damage with precision repairs. We diagnose issues quickly to minimize water damage and restore functionality. Emergency services available 24/7 for urgent plumbing failures.
HVAC Installation
We install high-efficiency heating and cooling systems tailored to home requirements. Technicians handle furnace, boiler, and mini-split installations with manufacturer-certified workmanship. Free consultations ensure proper system sizing.
Emergency Services
Available round-the-clock for critical plumbing or HVAC failures. Rapid response team prioritizes water heater outages, burst pipes, and heating emergencies. Service guaranteed within 24 hours of contact.
Gas Systems
Licensed gas fitters handle installation, repair, and safety checks for residential gas systems. Services include line maintenance, appliance connections, and leak detection using advanced diagnostic tools.
Water Heaters
We service and replace traditional tank and tankless water heating systems. Technicians diagnose temperature issues, replace faulty components, and recommend energy-efficient upgrades. Emergency repairs available.
People
Susanne M Holmes
Licensed Master Plumber
With 32 years of active plumbing experience, Susanne leads our technical team. Third-generation owner of RP Holmes, she ensures every project meets exacting standards while maintaining personalized service.
Questions
What areas do you service?
We serve Newton and surrounding communities within a 20-mile radius including Boston, Brookline, and Cambridge. Contact us for projects beyond this area.
Do you offer emergency services?
Yes, our 24/7 emergency team responds to plumbing and HVAC crises at any hour, including holidays and weekends.
Are estimates free?
We provide complimentary in-home assessments and written estimates with no obligation for all repair and installation services.
What licenses do you hold?
We maintain active Master Plumber License #12799, Construction Supervisor License #017992, and Home Improvement Contractor License #106394.
How quickly can you respond?
Emergency calls receive immediate attention. Scheduled appointments are available within 24 hours during regular business hours.
What payment methods are accepted?
We accept major credit cards, checks, and cash payments. Payment plans may be available for larger projects - please inquire.
Reviews (5)
Carl S.
Dec 10, 2020
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RP Holmes is one of the worst local business with which I have attempted to work. My steam boiler was broken so I called them because they were close to my house. They drove less than 2 miles, spent about 4 minutes in my house only to tell me they couldn't fix it and that I needed a new boiler (but that they wouldn't be able to install for a few weeks). For this they charged my $150. Yes, it's their policy, but everyone else should be aware that they offer no flexibility on this policy. Plus, every time I spoke with their office, they made me feel as if I was a major inconvenience to them.
I ended up having a new boiler installed that week from another Newton company (Y.G. Services) that was attentive, worked with me on cost, and went above and beyond. There are dozens of other options in the area. Choose anyone else. Not worth the aggravation or the cost.
I ended up having a new boiler installed that week from another Newton company (Y.G. Services) that was attentive, worked with me on cost, and went above and beyond. There are dozens of other options in the area. Choose anyone else. Not worth the aggravation or the cost.
Debby B.
Aug 27, 2018
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This company has serviced our home for MANY years. They always come when scheduled, offer the best advice and service! Many times their workers have gone beyond the call of a service call. You can't go wrong with calling RP Holmes!
Debra I.
Jan 28, 2018
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They have done several plumbing repairs for us in Newton, and also for other family members in the metrowest area. They do a good job, they are always punctual and polite. I especially like working with Allan, who is a wizard with old pipes.
Robyn P.
Dec 12, 2017
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Very disappointed and no longer recommend Holmes after being happy in the past. They fixed a running toilet for us, a simple job. Two months later it's running again and we are 1 month past their warranty of 30 days. We're told we have to pay them to do the same job again.
Dean M.
Nov 29, 2017
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Do not use this company. They informed me it would cost $750 to warranty my water heater (still under warranty). That's for "materials" and "labor" COD too. What is it 1989? Am I ordering a skateboard from transworld? Cash on delivery means one thing. -We don't stand behind our work and when you find out you've been ripped off you're not getting refunded. - The old heater failed.still under warranty, so they would receive $750 for an easy install (unless they're daft, it couldn't take more than an hour to install.
Two max ) Then they'd be credited for turning in the old heater. Who knows how much they're credited for that. I was all ready to write The heater manufacturer a bad review when I decided to call them. "Just have a plumber call us to verify the leak and they can pick up the new heater, no charge ". Jaw droppingly easy
Two max ) Then they'd be credited for turning in the old heater. Who knows how much they're credited for that. I was all ready to write The heater manufacturer a bad review when I decided to call them. "Just have a plumber call us to verify the leak and they can pick up the new heater, no charge ". Jaw droppingly easy
