Business Details
50+ Years
experience
Emergency
services
Your Trusted Plumbing & HVAC Experts in Downers Grove, IL
At Stephens Plumbing & Heating, we have proudly served the Chicagoland suburbs and surrounding areas since 1923, delivering unparalleled expertise in plumbing and HVAC systems. As a local, family-owned business, we understand the importance of trust and reliability, with over a century of combined experience across generations. Our commitment to providing top-notch maintenance, repair, and installation services has been unwavering for over a century, backed by a team of licensed and certified professionals. We prioritize transparency and tailor every service to meet unique client needs, ensuring complete satisfaction.With 20,000 satisfied customers, our workmanship is guaranteed by a 1-year labor warranty and two-year parts warranty. We are fully licensed and insured, honoring all manufacturer warranties for added peace of mind. Our team offers 24/7 emergency services, competitive pricing, and free estimates to help clients make informed decisions. Located in Downers Grove, IL, we invite you to visit our showroom and discuss your specific plumbing and heating requirements. Our dedication to quality, reliability, and customer-centric solutions has made us a trusted name in the industry since 1923.
Services
General Plumbing
Drain Cleaning
Emergency Plumbing
HVAC Services
Water Heaters
Details
- Year established: 1923
Highlights and features
- We offer 24/7 emergency plumbing and HVAC services for urgent needs.
- Our work is backed by a 1-year labor warranty and 2-year parts warranty.
- Fully licensed and insured technicians ensure safe and reliable service.
- Competitive pricing with free estimates for all plumbing and HVAC projects.
- Over a century of combined experience serving Chicagoland communities.
What people say
Prompt emergency response
Skilled technicians
Reliable service
Competitive pricing
Long-term expertise
Services
General Plumbing
Our general plumbing services address everything from minor leaks to major installations. We handle pipe repairs, fixture replacements, and system upgrades for residential and commercial properties. Our licensed technicians ensure reliable solutions that maintain optimal water flow and prevent future issues.
Drain Cleaning
We tackle even the toughest drain blockages using advanced cleaning techniques. Our services restore proper drainage in sinks, showers, and sewer lines while preventing recurring clogs. Regular maintenance helps avoid emergency situations and extends system longevity for homeowners and businesses.
Emergency Plumbing
Available 24/7 for urgent plumbing crises like burst pipes or severe leaks. Our rapid response team minimizes property damage through immediate repairs. We prioritize safety and efficiency during after-hours emergencies while maintaining the same high service standards as regular business hours.
HVAC Services
We provide comprehensive HVAC maintenance, repair, and installation services for residential and commercial clients. Our expertise covers furnaces, air conditioners, and heating systems to ensure year-round comfort. Regular tune-ups improve efficiency and extend equipment lifespan while reducing energy costs.
Water Heaters
We install, repair, and maintain traditional and tankless water heating systems. Our technicians diagnose performance issues and recommend energy-efficient replacements when needed. Proper maintenance ensures consistent hot water supply while optimizing system efficiency and longevity.
Questions
What plumbing services do you offer?
We provide general plumbing repairs, drain cleaning, water heater services, sewer line maintenance, gas line repairs, and sump pump installations for residential and commercial clients.
Are you available for emergencies?
Yes, we offer 24/7 emergency plumbing and HVAC services to address urgent issues like burst pipes, heating failures, or severe leaks at any time.
What warranties do you provide?
We offer a 1-year labor warranty and two-year parts warranty on most installations, plus we honor all manufacturer warranties for your protection.
Which areas do you service?
We serve Downers Grove, Naperville, Lisle, Wheaton, and surrounding Chicagoland suburbs including DuPage, Cook, and Will Counties.
How can I schedule service?
Call us at (630) 968-0783 or use our online request form to schedule appointments, request estimates, or arrange emergency service.
Reviews (6)
James I. Beaurain
May 30, 2022
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Usually excellent. This time the man who came out wasn't prepared for the job. Borrowed tools to get the job done. Was vague about final repair and more expensive than most. I've used Stephen's several times and this was the first time I'm dissatisfied.
Frank B.
May 09, 2022
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Been a client for over 25 years. They again came to my assistance recently when my hot water heater went out causing a mess. Brian performed the install and restored service in a very reasonable time. Additionally, their price was more than reasonable for the urgency and scope of services. Great service and good employees who are competent, consistent and reliable!
Tom J.
Mar 01, 2022
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We thought we had a clogged tub, when in fact it turned out to be our sewer line. The whole Stephens experience was great. We called last night & left a message to call in the morning. They called us back, first thing. They arrived a couple hours after that (quick turnaround). Chris & Pery diagnosed the problem quickly & determined it was a clogged sewer line. They worked hard to get us unclogged, which they did.
They kept us in the loop as to what was going on. This was the first time we used Stephens & will use them again. We discussed another project, Chris said they will get back to me with an estimate, via a phone call & send a hard copy of it in the mail. I highly recommend these guys to anyone looking for plumber in the Western Burbs.
They kept us in the loop as to what was going on. This was the first time we used Stephens & will use them again. We discussed another project, Chris said they will get back to me with an estimate, via a phone call & send a hard copy of it in the mail. I highly recommend these guys to anyone looking for plumber in the Western Burbs.
Mike Kouri
Feb 26, 2022
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Great plumbing company that came out within an hour of me calling. Jason was a great worker who explained everything up front.
Lana McKenna
Feb 16, 2022
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Use them for plumbing services and repairs and while I still groan every time my 20+ year old home has a new issue, it's only because I forget the quick, honest advice these experienced professionals provide and how quickly I get these things resolved. Always a good and reliable repair and actually dissuaded me from spending more money on an item I thought I wanted installed before understanding the risks. Highly recommend.
Kathy Ryding
Jan 17, 2022
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30 year customer no more. Requested a specific Toto Drake toilet that was 17 high that we had previously purchased twice from Stephens. Stephens substituted a shorter toilet and charged just under $1,000 for toilet, install and replace water shutoff valve. We did not get bids which was a mistake. Stephens said our prior toilet is not made anymore. Toto local authorized distributor told me today it has 600 of the older Drake toilets in stock and that model is still sold.
