Business Details
50+ Years
experience
Emergency
services
Expert Plumbing Services in New York City
Balkan Sewer & Water Main has been the trusted leader in sewer and water main services across New York City for over 70 years. Founded as a family-owned business, we combine decades of specialized expertise with a commitment to integrity, ensuring every project meets the highest standards of quality and reliability. Our team of licensed professionals operates a GPS-tracked fleet, guaranteeing punctual service and efficient project management from start to finish. With a 10-year unconditional guarantee on all replacement work, we prioritize customer satisfaction through transparent communication, advanced equipment, and adherence to NYC Department of Environmental Protection (DEP) regulations.Our experience spans over 100,000 completed jobs, making us the city's go-to provider for emergency repairs, replacements, and new installations. We maintain affiliations with the New York City Master Plumbers Council, the Subsurface Plumbers Association, and the Queens Chamber of Commerce, while holding an A+ rating with the Better Business Bureau. Our dedication to innovation and client-centric service ensures minimal disruption to properties, with next-day paving and cement restoration included in every project.
Services
Sewer Repair
Water Main Repair
Sewer Line Replacement
Water Line Replacement
Sewer Disconnections
Water Disconnections
DEP Violation Service
Emergency Repairs
New Installations
Camera Inspections
Details
- Year established: 1955
Highlights and features
- We offer 70+ years of specialized experience in NYC sewer and water main services
- Our GPS-tracked fleet ensures on-time service and project efficiency
- We provide a 10-year unconditional guarantee on all replacement work
- Our team manages projects from start to finish with transparent communication
- We operate 24/7 with a 4-hour emergency service guarantee
Associations and certifications
- Better Business Bureau
- NYC Master Plumbers Council
- Subsurface Plumbers Association
- Queens Chamber of Commerce
What people say
Prompt emergency response
Professional crews
Problem solved permanently
10-year guarantee
Next-day restoration
Services
Sewer Repair
Our sewer repair service addresses localized pipe damage without full replacement. We utilize HD camera inspections to identify root infiltration, broken sections, or improper pitch issues. Technicians employ NYC-approved materials and methods to ensure code compliance while minimizing property disruption through targeted excavation techniques.
Water Main Replacement
We specialize in complete water main replacements for aging or damaged lines. Our process includes tunneling methods that reduce surface disruption, copper piping installation meeting NYC standards, and DEP permit coordination. All replacements include next-day restoration of disturbed surfaces and a 10-year unconditional guarantee.
DEP Violation Service
We provide rapid response to NYC DEP 3-day and 10-day violation notices. Our licensed outdoor plumbers handle emergency repairs, coordinate inspections, and manage documentation to prevent service shutoffs. Services include same-day site visits, compliance verification, and direct communication with DEP officials to resolve violations efficiently.
Sewer Line Replacement
Our full sewer line replacements address corrosion, persistent clogs, and root damage. The process includes material selection guidance (cast iron, PVC), depth-appropriate installation methods, and DEP permit acquisition. We utilize specialized equipment to navigate NYC's unique subsurface conditions while maintaining continuous service during installation.
Emergency Service
Available 24/7/365 for urgent sewer and water main failures, our emergency service guarantees response within 4 hours. Technicians carry standard replacement parts and utilize GPS-tracked vehicles for rapid deployment. Services include temporary fixes to prevent property damage and expedited scheduling for permanent repairs.
Questions
What services does Balkan provide for NYC DEP violations?
We offer 24/7 response to DEP notices with same-day inspections, emergency repairs, and permit compliance management to prevent water service shutoffs.
Do you guarantee your replacement work?
Yes, we provide a 10-year unconditional guarantee on all sewer and water main replacements, covering both materials and workmanship.
How quickly can you respond to emergencies?
Our 4-hour guaranteed response time applies to all emergency service requests, with technicians available 24/7/365 across NYC.
What financing options are available?
We offer 0% APR financing for 6 months with credit approval, covering unexpected sewer and water main repairs or replacements.
How do you handle property restoration after repairs?
We restore disturbed surfaces like sidewalks and landscaping the day after completion, using matching materials to maintain property appearance.
Videos
Reviews (5)
Dien Vo
May 28, 2022
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George from Balkan Sewer + Water Main Service came to perform a sewer cleaning. I put in the call today and got same day service. He was thorough, professional and helpful. George took his time to do the job right and ended up staying for 2.5 hours! The last time he came to perform the same service was in 2015 when water backed up into my basement due to heavy rains. I did not experience any flooding for three years straight thanks to George. I highly recommend him and Balkan for your plumbing needs. The company is honest and the prices are fair.
Simon Goldenberg
May 25, 2022
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I was referred to Balkan by a family member that had a good experience with them. My experience was excellent. Their receptionist that initially took my call was very pleasant, took down the details of my issues, and scheduled a specialist, George, to come to the site. George clearly has vast experience and was determined to solve our drain issues. He did a spectacular job. This is one of those situations where calling the right company the first time around saved me time, money, and aggravation. We're grateful. Highly recommended!
Sarah Nonis
Apr 27, 2022
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Dinesh was wonderful- very friendly and professional and did an excellent job! I highly recommend him! I also appreciated the text messages letting me know that the appointment was scheduled and when the technician was on his way- excellent communication all around! I will definitely be contacting Balkan for all my plumbing needs! Thank you Dinesh!
Donald James
Apr 26, 2022
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George the plumber is a real professional. He came on time. I explained the problems I was having and he explained exactly what he was going to do to solve my problem. He took his time and did an excellent job I was very satisfied with the end result Services: Sewer repair, Drain cleaning
Omar Forrester
Apr 11, 2022
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I'm very happy that George was the plumber who showed up to my house! His level of customer service and expertise is unmatched! If I could give 10 stars, I would! Now I know, if ever need a plumber, George is my guy!
