Business Details
Emergency
services
Your Trusted Partner for Residential Plumbing Solutions
At One Way Plumbing, we operate with a family-first philosophy, treating our employees like family and our clients like friends. Our commitment to exceptional customer service is matched by our dedication to competitive pricing and ethical business practices. With over 15 years of specialized plumbing experience, our team combines construction and service expertise to deliver solutions that address both immediate needs and long-term reliability. We utilize modern, eco-friendly materials and advanced techniques to ensure efficient, durable installations.Our licensed, bonded, and insured professionals provide comprehensive warranties on all work, prioritizing transparency, punctuality, and respect for client property. Rooted in Christian values, we extend our community focus through local and global mission work while maintaining a steadfast dedication to resolving plumbing challenges with integrity and skill.
Services
Residential Plumbing
Emergency Services
Sewer Repair
Water Heater Installation
Re-piping
Drain Cleaning
Remodeling
Garbage Disposal Services
Toilet Repair
Leak Detection
Highlights and features
- We offer 15+ years of combined construction and service plumbing expertise.
- Our team uses modern, eco-friendly materials for efficient, durable installations.
- 100% satisfaction guarantee on all plumbing repairs and installations.
- Licensed, bonded, and insured professionals with comprehensive warranties.
- Family-owned business prioritizing ethical service and community values.
What people say
Arrived on time
Professional demeanor
Thorough explanations
Clean workspaces
Fair pricing
Services
Residential Plumbing
We provide comprehensive residential plumbing solutions including emergency repairs, fixture installations, and system upgrades. Our experts handle everything from leaky faucets to complete bathroom remodels, ensuring code compliance and long-term reliability. With a focus on customer education, we help homeowners maintain efficient systems while minimizing future issues through preventive maintenance guidance.
Emergency Services
Our emergency plumbing services address urgent issues like burst pipes, severe leaks, and sewer backups. Available during regular business hours, our rapid response team prioritizes water damage prevention and system restoration. We provide transparent pricing and immediate diagnostics to resolve crises efficiently while maintaining clear communication throughout the repair process.
Whole-House Re-piping
We specialize in complete re-piping solutions for aging or damaged plumbing systems. Using durable materials like AquaPex and copper, our technicians replace outdated piping with minimal disruption to home structures. The service includes system pressure testing, fixture connection verification, and coordination with drywall specialists for seamless property restoration post-installation.
Water Heater Installation
We install and service tankless and traditional water heating systems from leading brands like Rinnai and Navien. Our technicians optimize system placement for energy efficiency and provide detailed operation guidance. The service includes venting verification, pressure regulation, and performance testing to ensure consistent hot water delivery throughout residential properties.
Drain Cleaning
Our drain cleaning services address clogs and slow drainage using advanced tools like motorized augers and hydro-jetting equipment. We clear blockages in main sewer lines and individual fixtures while identifying potential recurring issues. The service includes camera inspections for root intrusion detection and preventive maintenance recommendations to extend system lifespan.
People
Erik Birkenes
Owner/Senior Technician
With 15 years of plumbing experience, Erik combines construction and service expertise. Former warehouse manager and baker, he brings artistic precision to plumbing installations. Homeschooled four children with his wife Jennifer and integrates family values into business operations.
Jennifer Birkenes
CFO
Manages all financial operations while balancing homeschooling responsibilities. Oversaw successful education of three graduated children and maintains administrative systems ensuring business efficiency and client communication clarity.
Joseph Birkenes
Field Technician
Mechanically inclined since childhood, Joseph brings river guide experience and technical skills to plumbing operations. Trained in wilderness first response, he applies problem-solving abilities to complex plumbing challenges while maintaining customer service focus.
Erika Birkenes
Scheduler/Designer
Organized and creative, Erika managed scheduling operations before pursuing dual degrees in art and business. Currently handles social media and website design, combining technical knowledge with visual communication skills to enhance client engagement.
Questions
What residential plumbing services do you offer?
We handle emergency repairs, sewer replacement, water heater installation, re-piping, drain cleaning, fixture installations, and bathroom/kitchen remodeling projects.
Are emergency plumbing services available after hours?
Emergency services are available during regular business hours (Mon-Fri 8AM-5PM). We prioritize urgent issues like water leaks and sewer backups.
Do you provide warranties on plumbing work?
All installations include comprehensive warranties. Specific warranty terms are provided in writing at the time of service completion.
What areas do you service?
We primarily serve Santa Rosa, CA and surrounding Sonoma County communities for residential plumbing needs.
