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45 Years
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Emergency
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Trusted HVAC & Plumbing Services in Frankford, DE
Since 1981, Custom Mechanical has been serving the coastal communities of Delaware and Maryland with comprehensive HVAC and plumbing solutions. Our team of certified technicians brings decades of experience to every project, prioritizing prompt service, up-front pricing, and customer satisfaction. We specialize in heating, air conditioning, and plumbing repairs, installations, and maintenance, backed by a commitment to quality workmanship and community involvement. With over 40 years of operation, we have built a reputation for reliability and expertise, serving more than 10,000 homeowners across the Delmarva Peninsula. Our fleet of 20+ service vehicles ensures rapid response times, while our focus on ongoing training and factory-authorized parts guarantees lasting solutions.

We offer 24/7 emergency services, flexible financing options, and tailored maintenance plans to meet diverse customer needs. Our core valuesrapid response, free estimates, and skilled techniciansreflect our dedication to exceeding client expectations. As a locally owned business, we maintain deep ties to the communities we serve, fostering long-term relationships through transparent communication and personalized service. Our growth from a two-person team to a multi-departmental operation underscores our adaptability and commitment to industry innovation. Whether addressing minor repairs or installing new systems, we strive to deliver energy-efficient, cost-effective solutions that enhance home comfort and safety.
Services
HVAC Repair Plumbing Services Air Conditioning Installation Furnace Repair Preventive Maintenance
Details
  • Year established: 1981
Highlights and features
  • We offer 40+ years of experience in HVAC and plumbing services.
  • Our team provides 24/7 emergency response for urgent repairs.
  • Skilled technicians hold industry certifications and licenses.
  • We guarantee up-front pricing with no hidden fees.
  • Community involvement drives our commitment to local customers.
What people say
Prompt service Skilled technicians 40+ years experience Community involvement 24/7 availability
Services
HVAC Repair
Custom Mechanical provides rapid HVAC repair services for furnaces, heat pumps, and air conditioning systems. Our licensed technicians respond 24/7 to address heating and cooling emergencies, using factory-authorized parts for lasting solutions. With over 40 years of experience serving Delmarva homeowners, we ensure systems operate efficiently through proper diagnostics and repairs.
Plumbing Services
Our comprehensive plumbing services include water heater replacement, leak detection, drain cleaning, and fixture installation. Certified plumbers handle emergency repairs and routine maintenance, offering 24/7 availability for urgent issues. We serve residential customers across Delaware and Maryland, prioritizing code compliance and long-term reliability for all plumbing systems.
Air Conditioning Installation
Custom Mechanical specializes in energy-efficient air conditioning installations tailored to home size and climate needs. Our experts assess insulation, square footage, and usage patterns to recommend optimal systems. With proper sizing and installation techniques, we ensure maximum comfort and efficiency for Delmarva residents during summer months.
Furnace Repair
We offer prompt furnace repair services for gas, electric, and hybrid heating systems. Our technicians diagnose issues like ignition failures and airflow problems, providing same-day repairs when possible. Regular maintenance extends system lifespan while ensuring safe, efficient operation throughout Delaware and Maryland winters.
Preventive Maintenance
Our preventive maintenance plans cover HVAC and plumbing systems, including seasonal tune-ups and inspections. By identifying potential issues early, we help customers avoid costly breakdowns. Plans feature priority scheduling, discounts on repairs, and extended service life for equipment in coastal environments.
Questions
What HVAC services does Custom Mechanical offer?
We provide heating repairs, air conditioning installation, furnace services, and preventive maintenance for residential systems.
Do you offer emergency plumbing repairs?
Yes, our 24/7 emergency service addresses urgent plumbing issues like leaks and water heater failures.
Which areas do you serve?
We operate throughout Delaware and Maryland coastal communities, including Frankford, Rehoboth Beach, and Ocean City.
Are financing options available?
Yes, we offer flexible financing for HVAC and plumbing projects to accommodate customer budgets.
What certifications do your technicians hold?
Our team includes licensed HVAC specialists and plumbers with ongoing factory and industry training.
Videos
Reviews (4)
Pat Welch
May 14, 2022 Report
We had used Custom Mechanical at our old house and its a pleasure to have them overseeing the systems in our new house. Their quality of work is outstanding, their mechanics are knowledgeable, thorough, approachable and willing to explain what they've done in detail. Services: A/C system maintenance, Heating system maintenance
Bonnie Morison
May 07, 2022 Report
Just had a 3 ton carrier heat pump installed. I couldn't be any more happy with the ending product. Thank you Custom Mechanical for being dependable and a high quality company. The workmanship you provide is hands down the best in the area. Services: Thermostat repair, Install AC, Install thermostat, HVAC system maintenance, Heating system maintenance
Joe DeAngelo
Apr 19, 2022 Report
Needed new hot water heater. Before renters arrived. Custom mechanical team was responsive.came same day, and Cody on their staff did an excellent job changing out the water heater. He answered all my questions and did a neat installation.inhighly recommend them!
Al Hill
Mar 25, 2022 Report
I've been using Custom Mechanical for over 20 years. They are without doubt the best HVAC and plumbing company in Sussex County.