Business Details
22 Years
experience
Emergency
services
Your Trusted Partner for Plumbing & HVAC Services in Elko
Plumb Line was founded in 2004 by Tino and Mike Ayala with a commitment to delivering superior plumbing, HVAC, refrigeration, and mechanical services to Elko and surrounding areas. Our family-owned business combines decades of industry experience with manufacturer-certified training to ensure every project meets the highest standards of quality and efficiency. We serve residential, commercial, and industrial clients, offering tailored solutions from routine maintenance to complex system installations.Our team's expertise in high-efficiency fixtures, energy-saving technologies, and emergency response has earned us a reputation for reliability and customer satisfaction. As active community members, we prioritize local needs while maintaining compliance with MSHA, OSHA, and industry-specific safety protocols. With a focus on innovation and integrity, we guarantee your comfort through prompt service and long-term partnerships.
Services
Plumbing
HVAC
Refrigeration
Portable Toilets
Mechanical Design
Insulation
HVAC Maintenance
Risk Management
Details
- Year established: 2004
Highlights and features
- We offer manufacturer-certified technicians trained in the latest plumbing and HVAC technologies
- Our volume pricing ensures competitive rates without compromising quality
- We guarantee prompt service with a large, locally-based team
- We maintain MSHA and OSHA safety certifications for industrial operations
- We provide customized mechanical design solutions for commercial projects
Associations and certifications
- MSHA
- OSHA
- Avetta
What people say
Prompt service
Professional technicians
Thorough explanations
Reliable emergency response
Community-focused service
Services
Plumbing
We provide comprehensive plumbing solutions for residential, commercial, and industrial clients. Our certified technicians handle everything from drain cleaning and fixture repairs to high-efficiency system installations. We specialize in water filtration, septic systems, and hydronic heating with copper, CPVC, and PEX piping. Our services ensure code compliance, energy efficiency, and long-term reliability for both new construction and retrofit projects.
HVAC
Our HVAC division offers complete heating, ventilation, and air conditioning services. We install and maintain high-efficiency furnaces, heat pumps, and commercial HVAC systems including rooftop units and geothermal solutions. Our EPA-certified technicians perform annual inspections, coil cleaning, and emergency repairs. We specialize in industrial HVAC systems for mining operations and computer server rooms with customized climate control solutions.
Refrigeration
We deliver commercial refrigeration services for hospitality, food service, and pharmaceutical industries. Our experts install and maintain walk-in coolers, freezers, and industrial refrigeration systems. We offer energy-efficient upgrades, emergency repairs, and compliance solutions for temperature-sensitive storage. Our services include routine maintenance, system design, and 24/7 emergency support for critical cold storage operations.
Portable Toilets
Our portable toilet division provides sanitation solutions for construction sites, mining operations, and special events. We offer standard and wheelchair-accessible units with handwashing stations. Services include daily/weekly rentals, regular cleaning, and eco-friendly options. We serve Northern Nevada with prompt delivery, setup, and pickup for both short-term projects and long-term industrial needs.
Mechanical Design
We provide mechanical design and build services for commercial and industrial clients. Our team creates customized HVAC, plumbing, and process piping systems that meet contract specifications. We offer project management, code compliance verification, and turn-key solutions for new construction or system upgrades. Our expertise includes chillers, cooling towers, and industrial process support systems.
People
Tino Ayala
Founder
With over 20 years in the plumbing and HVAC industry, Tino Ayala leads Plumb Line's design solutions. A third-generation tradesman, he specializes in residential and industrial system design while serving on the Elko Chamber of Commerce Board. His technical expertise and community focus drive the company's commitment to quality and local growth.
Mike Ayala
Co-Founder
Mike Ayala co-founded Plumb Line in 2004, bringing extensive construction industry experience. He oversees operations and industrial services, ensuring technical excellence across mining, power plant, and manufacturing projects. His leadership in safety compliance and system fabrication has expanded the company's capabilities in Nevada's industrial sector.
Questions
What areas do you serve?
We serve Elko, Spring Creek, Lamoille, Carlin, Wells, Battle Mountain, and all Northern Nevada regions for residential, commercial, and industrial projects.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing, HVAC, and refrigeration services with rapid response times across our service area.
Are your technicians certified?
All our technicians receive manufacturer-certified training and hold industry-specific certifications including MSHA and OSHA compliance for industrial operations.
What payment methods do you accept?
We accept major credit cards, checks, and company-issued purchase orders. Payment options may vary for large industrial contracts.
Do you offer maintenance plans?
Yes, we provide customized maintenance agreements for residential HVAC systems and commercial/industrial equipment to prevent breakdowns and extend system lifespan.
Reviews (4)
Scott O.
Nov 29, 2021
Report
Ethics don't stand with this company. I recently had a visit from a technician and he was here for a whole 12-15 minutes, and not a single tool was brought in. He looked into the crawl space and determined that the job I requested was unable to be done, declined the job, and walked away. It was frustrating, but I understood. Plumbline then proceeded to charge me for "journeyman labor" of almost $100.
I called and asked what I was being charged for when they denied the job and walked away, she claimed they were here for over an hour and tried to get it installed. which is untrue. Not to mention the fact that my state does not honor the journeyman licensing, but yet they still tried to put that license on the charge. I highly advise going through a different company, the technicians don't seen to really care about residential calls, and put very little effort in helping us. and the office staff, even though very polite and nice, don't seem like they want to help me understand why I'm being billed when the job was denied. save the stress and time, go somewhere else.
I called and asked what I was being charged for when they denied the job and walked away, she claimed they were here for over an hour and tried to get it installed. which is untrue. Not to mention the fact that my state does not honor the journeyman licensing, but yet they still tried to put that license on the charge. I highly advise going through a different company, the technicians don't seen to really care about residential calls, and put very little effort in helping us. and the office staff, even though very polite and nice, don't seem like they want to help me understand why I'm being billed when the job was denied. save the stress and time, go somewhere else.
John Kelly
Jun 13, 2020
Report
Tino and George replaced my hot water heater promptly. They got my new hot water heater for free via warranty. George did a great job installing my new hot water heater. He even replaced the gaskets for my hot & cold water lines.
Michael Gettings
May 30, 2020
Report
Had worst experience with this company it was obvious the guy didnt want tondo the job it took him a month to come back and when he did the job he did was terrible. Just terrible. And he charge us over 200 dls for a faucet that I could have got for 40 bucks at Walmart. CALL SOMEBODY ELSE
Matt Dewberry
Nov 04, 2018
Report
I called this company to advise them that they have Federal Debt with the Federal Government, and that's why they haven't received any Government work lately, and Patrica Zataray (Admin I'm guessing) wasn't receptive to suggestions) so it's no wonder after reading reviews. YIKES