Business Details
50+ Years
experience
Emergency
services
Trusted HVAC, Plumbing & Electrical Services in Idaho Falls
First Call Jewel has been a trusted name in Idaho Falls for 75 years, specializing in HVAC, plumbing, and electrical services. As a third-generation family-owned business, we prioritize community trust and reliability, offering residential and commercial solutions. Our licensed, bonded, and insured specialists deliver prompt service, including emergency response. With expertise in heating, cooling, plumbing, and electrical systems, we ensure long-term performance through maintenance and advanced diagnostics. Our commitment to quality is reflected in our focus on customer satisfaction, technical excellence, and community engagement. 
Services
Heating Repair
AC Installation
Water Heater Services
Electrical Inspections
Ductless Heat Pumps
Emergency Plumbing
Generator Installation
Air Duct Cleaning
Smart Thermostat Services
Water Treatment
Details
- Year established: 1950
Highlights and features
- We have 75 years of experience serving Idaho Falls with HVAC, plumbing, and electrical expertise.
- Our third-generation family-owned business prioritizes community trust and personalized service.
- Licensed, bonded, and insured specialists ensure safe and professional installations and repairs.
- 24/7 emergency services provide immediate response for urgent plumbing and HVAC needs.
- We offer financing options to make essential home comfort upgrades accessible and affordable.
What people say
Prompt service
Technical expertise
75-year legacy
Reliable solutions
24/7 emergency response
Services
HVAC Repair
Our HVAC repair services address furnace, air conditioner, and heat pump issues for residential and commercial clients. We diagnose and fix irregular heating, uneven cooling, and system failures using advanced tools. With 75 years of experience, our licensed technicians ensure efficient operation and extended system lifespan through precision repairs.
Emergency Plumbing
We provide 24/7 emergency plumbing services for burst pipes, leaks, and water damage. Our licensed plumbers respond promptly to critical issues, minimizing property damage and restoring functionality. From water heater failures to frozen pipes, our team ensures reliable solutions for urgent residential and commercial needs.
Electrical Inspections
Our electrical inspections verify system safety and compliance for homes and businesses. We check panels, breakers, wiring, and surge protection to identify hazards. Regular inspections prevent outages, reduce fire risks, and ensure code compliance, supporting optimal electrical performance and long-term reliability.
Air Duct Cleaning
Professional air duct cleaning removes debris and contaminants from HVAC systems, improving indoor air quality and system efficiency. Our technicians use specialized equipment to clean ducts, blower wheels, and heat exchangers. Clean ducts reduce allergens, lower energy costs, and extend HVAC system lifespan.
Generator Installation
We install and maintain GENERAC generators for uninterrupted power during outages. Our services include system design, installation, and maintenance for whole-house or commercial backup solutions. Reliable generators ensure safety, comfort, and operational continuity during emergencies.
People
Bob Bidstrup
HVAC Specialist
Bob Bidstrup brings over 40 years of home service expertise to First Call Jewel. His deep knowledge of HVAC systems ensures accurate diagnostics and efficient solutions for residential and commercial clients.
Questions
What services does First Call Jewel offer?
We provide HVAC repairs, plumbing services, electrical work, emergency response, and installations for residential and commercial clients in Idaho Falls.
Are your technicians licensed and insured?
Yes, all our specialists are fully licensed, bonded, and insured for your safety and peace of mind.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing and HVAC services for urgent needs.
Can I finance HVAC or plumbing upgrades?
Yes, we offer financing options to help make essential home comfort improvements more affordable.
How often should I schedule HVAC maintenance?
Annual tune-ups are recommended to ensure optimal performance and extend system lifespan.
Do you service areas outside Idaho Falls?
We primarily serve Idaho Falls and Eastern Idaho, with emergency services available in surrounding regions.
Reviews (5)
Mike M.
Jun 16, 2022
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$496 for an experienced plumber to replace a bathroom faucet that was only 1.5 years old? Property manager claims no price was ever quoted beforehand and that she never would have approved for that kind of ridiculous price. Surprise!
Gregory Johnson
Apr 11, 2022
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My experience with First Call Jewel was fantastic. From project kickoff to completion was quicker then expected, and the work performed was fabulous. Their employees are professional and courteous. They quickly came back to resolve a minor issue. I recommend, and would use them again! Thanks for taking care of the customer!
Michelle Anderson
Apr 10, 2022
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We paid $79 for a service call and the service rep. said after talking to his advisor, it would cost us $12,000 to $20,000 to tear out the basement floor to replace a pipe to the street. This is without even looking in or snaking the leaking interior pipe going to the wall drain. My son and husband replaced the pipe for $45 in parts and less than an hour's work.
Jeff Ekl
Mar 28, 2022
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The service team was great. The new heating unit went in just fine. There was a little trouble getting the humidifier working properly but since then it has worked just fine. The estimate was terrible. He constantly tried to sell me more than I wanted. I just needed a new heating unit. When discussing finance options he totally blew it. Sold me on a system that was in my budget but when it was all said and done, my first payment was 100% increased. The payment doubled. Now I'm stuck with a bill I can barely afford. The service is great but beware of the estimate.
Cindy Southwick
Feb 06, 2022
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Cody came to my house to do a water heater flush. He was on time, polite and friendly. Upon inspecting the water heater before the flush, it was determined that because of the age of the heater, a flush was not the best idea. Cody then worked up a quote for a new water heater to be installed and sent it to my email so that I can discuss it with my spouse this evening. I really appreciated his honesty in this matter.