Business Details
7 Years
experience
Expert Plumbing Services in Grand Rapids, MI
G.R. Metro Plumbing has been serving the Grand Rapids, Michigan area with professional plumbing solutions since 2019. Our team of licensed and insured professionals specializes in the installation and repair of essential home systems, including water heaters, garbage disposals, washers, dryers, and toilets. We also provide critical services such as backflow testing, drain cleaning, and sewer line maintenance to ensure the functionality and safety of residential plumbing systems. As a locally owned business, we prioritize honest assessments and fair pricing, ensuring clients receive transparent and reliable service. Our commitment to quality workmanship is backed by years of industry experience and a deep understanding of both residential and commercial plumbing needs. We maintain strict adherence to safety standards and building codes, providing clients with peace of mind and long-lasting results. Our focus on customer satisfaction drives us to deliver efficient, cost-effective solutions tailored to each client's unique requirements. With 24/7 emergency availability, we address urgent plumbing issues promptly, minimizing disruption to our clients' daily lives. Our reputation for integrity and technical expertise has made us a trusted partner for homeowners and businesses throughout West Michigan. We continuously invest in advanced tools and training to stay at the forefront of plumbing technology and best practices.
Services
Water Heater Installation
Garbage Disposal Installation
Washer & Dryer Installation
Toilet Installation
Backflow Testing
Drain Cleaning
Sewer Line Repair
Plumbing Maintenance
Details
- Year established: 2019
Highlights and features
- We are licensed and insured plumbing professionals
- Our team includes certified Master Plumbers
- We provide transparent, no-obligation cost estimates
- We offer comprehensive plumbing solutions from installation to emergency repairs
- We serve both residential and commercial clients in West Michigan
Services
Water Heater Installation
We specialize in complete water heater installation for residential and commercial properties. Our certified technicians handle both traditional tank systems and modern tankless models, ensuring proper sizing and energy-efficient operation. We follow all local building codes and manufacturer specifications to guarantee safe, reliable hot water supply for your home or business.
Drain Cleaning
Our professional drain cleaning services address clogs and slow drains in residential and commercial plumbing systems. Using advanced hydro-jetting equipment and camera inspection technology, we remove blockages and buildup while identifying potential pipe issues. This preventive maintenance helps avoid costly emergencies and extends the lifespan of your plumbing infrastructure.
Sewer Line Repair
We provide comprehensive sewer line repair and replacement services using trenchless technology when possible. Our experts diagnose leaks, cracks, and blockages through video inspection, then implement durable solutions that minimize property disruption. We handle both emergency repairs and scheduled maintenance for residential and commercial sewer systems.
Backflow Testing
Our certified technicians perform essential backflow testing and prevention services to protect drinking water systems. We inspect and maintain backflow prevention devices according to local regulations, ensuring contaminated water cannot reverse into public water supplies. This critical service is available for residential, commercial, and industrial properties.
Fixture Installation
We install and replace various plumbing fixtures including toilets, sinks, faucets, and shower systems. Our team works with modern water-efficient models that reduce utility costs while maintaining performance. We ensure proper installation that prevents leaks and integrates seamlessly with existing plumbing infrastructure for both residential and commercial clients.
Questions
What plumbing services do you offer in Grand Rapids?
We provide full-service plumbing including water heater installation, drain cleaning, sewer line repair, backflow testing, and fixture installation for residential and commercial clients.
Are your plumbers licensed and insured?
Yes, we are fully licensed and insured with certified Master Plumbers on staff to ensure quality workmanship and compliance with all local codes.
Do you offer emergency plumbing services?
We provide 24/7 emergency service for urgent plumbing issues like burst pipes, severe leaks, and sewer backups to minimize property damage.
What areas do you service?
We primarily serve Grand Rapids and surrounding areas including Rockford, Kentwood, and Walker in West Michigan.
Do you provide free estimates?
Yes, we offer no-obligation cost estimates for all installation and repair projects after assessing your specific plumbing needs.
Reviews (11)
Who What When Where How & Y.
May 27, 2020
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I chose GR Metro Plumbing because their office is just down the road from me. The serviceman Mark was professional, extremely knowledgeable, and charged me a fair honest price for fixing my hot water heater, with NO trumped-up charges or unneeded repairs (like some other companies have been known to do). I'd definitely call this place again next time I need plumbing work done. Recommended!
Ashley R.
May 26, 2020
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He does not notify you beforehand that he charges a $75 service fee PLUS $115/hour. He is not upfront prior to coming out that way after an hour of work and a quote he says you owe $190 and intimidates you to use him. Talks down and criticizes any prior work. What should take an hour, he will take 4 hours doing. Totally unprofessional. WOULD NEVER RECOMMEND! CALL SOMEONE ELSE!
Frank B.
Jun 18, 2019
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Mark charged me $338 to cable my main sewer line. Two weeks later, the sewer line was still clogged. He refused to complete the job and said he would have to charge me for another round of cleaning plus camera service for an additional $588. I ended up hiring another company, who was able to complete the job for significantly less money (including camera service and a three month warranty), and they even showed me video evidence that they had cleared the pipe all the way to the city. Mark did not have the proper equipment or expertise to perform the job correctly. I regret hiring him for this service.
Ed & Cheryl Maksim
Feb 17, 2018
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Very helpful, actually sounded like he knew what he was talking about. Hope I don't have to see him again.
David Fox
Dec 16, 2017
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Mark at GR Metro Plumbing has worked on multiple projects in our home over the past 6 years and we have been very pleased with his work. He shows up on time, explains what he will be doing and works quickly to complete the job. His pricing is fair and it is obvious that he takes pride in his work. I would highly recommend Mark and his company if you need quality plumbing work that won't break the bank.
Mark VanderHyde
Mar 29, 2016
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I never did any work for a nick benjamin, but the person who I did the work for, I must have done a good job since he didn't say poor craftsmanship, or I dirtied the carpets. I just didn't come out for free like he expected.
M. M.
Jul 30, 2014
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This plumber is extremely expensive. Get a written estimate before he works. I would recommend using McDonald plumbing for the price he charges.
Charles K.
Jul 28, 2013
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Quoted me twice what another plumber was willing to do and they did a great job. Said service time would be 5 days, and knew that I was in a bind so hinted that there would be a significant charge to get it done faster.
Megan B.
Exceptional service--courteous, prompt and efficient. Found and fixed the problem with obvious expertise.
Nate A.
They did a great job! The whole process of removing the old water heater and installing the new one took less than 3 hours. Lance was very professional and was straightforward from the very beginning. They quoted me a price before even looking at the job and stuck with that quote. (Many other places I had contacted kept telling me there could potentially be extra costs depending on what had to be done).
Mike K.
Mark is great! Gave us a number of options on our project, and we just have to decide what we want to do. He's done work for us before and we're very happy with it.