Business Details
We are a local, family-owned and operated company that is committed to providing you with high-quality septic services at a reasonable price. If you are looking for a septic company that will always put your best interests first and provide you with reliable services to keep your septic system in top condition, we want to assure you that you won’t go wrong putting your trust in us.
We use quality equipment, environmentally friendly practices, and expert regional knowledge to provide useful septic solutions for both residential and commercial customers. There is very little that we can’t do in terms of septic services. If on the rare chance we cannot provide the results you need, our “no results, no charge” policy goes into play.
We use quality equipment, environmentally friendly practices, and expert regional knowledge to provide useful septic solutions for both residential and commercial customers. There is very little that we can’t do in terms of septic services. If on the rare chance we cannot provide the results you need, our “no results, no charge” policy goes into play.
Served areas
- Castle Hayne, Leland, Hampstead, Burgaw, Holly Ridge, Sneads Ferry, Jacksonville, Wilmington
Services
Septic Systems
One of our services is actually useful for both septic systems and those on a public sewer line. Our work to remove clogs and clean up sewage spills relates to both, since with a sewer hookup, you are responsible for the drain line from your home or business until it reaches the main line.
Septic Services
We believe that you should be able to expect straightforward answers about the condition of your septic system and what it takes to keep it performing reliably. We will always take the time to address your concerns and provide advice about septic maintenance. We recommend an annual inspection so that any issues can be resolved while they are more manageable.
Septic Inspections
When performing septic inspections, well check every component to make sure its working properly. You may choose to schedule a septic inspection with our team before you sign the paperwork on a real estate purchase, or you could have us perform an inspection to provide as part of the sale of a property to another buyer.
Septic Repair
If you are having septic problems, give us a call to schedule an appointment for septic repair. We are proud to offer emergency services, seven days a week, so you can get your septic issue resolved as quickly as possible.
Hydrojetting
While hydrojetting is often effective, it wont work in every situation. We have the necessary experience to accurately assess the situation to offer you the best solution for your situation. You can rest assured that well put your interests first, and that includes letting you know about the most reliable and cost-effective solution.
Reviews (16)
Megan Bartholdson
May 16, 2022
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We recently had an after hours septic emergency and Anthony came out within an hour, provided exceptional service and helped us troubleshoot the problem we were having. We asked his opinion about a couple of things during the course of our conversation and the proposed diagnosis he made was spot on and helped us later in the week with the service provider. Totally above and beyond the call of duty and so appreciated. Thank you again.
Alex St Pierre
Sep 20, 2021
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Anthony was more than helpful over the phone. I have used this company 3 times and always on time and professional. My spetic was having issues and I got all the guidance I could need from this company. I highly recommend Service: Outdoor plumbing system repair
Brian West
May 24, 2021
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Anthony at The Sewer and Drain Medic provided exceptional service for my septic issues. The price quoted to pump the tank was very reasonable and what I paid at the time of service. He took the time to help me troubleshoot my issues and explain things in great detail without over charging. He genuinely seemed to have my best interest in mind. For any future issues I have, or tank pumping, he'll be the first person I call, no question.
Josh C.
Feb 25, 2021
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I have a septic system that was recently experiencing backups. I had used Anthony for the original inspection when we moved into the home, and he was so helpful, informative, and willing to answer all of my questions that I kept him in my contacts list as my preferred vendor. I called Anthony to see if he could come pump it, and he suggested that there might be something else the matter. I snapped some pictures of the pumping setup and the tank risers, and he walked me through some basic troubleshooting of the system while on the road.
His friendliness, helpfulness, and willingness to explain every little detail to me without making me feel stupid was so very appreciated. More importantly, we were able to diagnose the issue and fix it without having him come out. I would recommend Anthony and his services for all manner of septic or drain without hesitation. He's fantastic.
His friendliness, helpfulness, and willingness to explain every little detail to me without making me feel stupid was so very appreciated. More importantly, we were able to diagnose the issue and fix it without having him come out. I would recommend Anthony and his services for all manner of septic or drain without hesitation. He's fantastic.
Kyle Austin
Aug 09, 2020
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Very happy with service. Any issues or concerns were explained on great detail to ensure avoiding any issues down the line. Will use again.
N. Rocks
Feb 09, 2020
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I don't typically write reviews, but I felt obligated to write a review for this business because of more than one positive experience with them. I've now "worked with" both Anthony and John. They're hard working, they understand their craft, and they're honest. They're also professional, on time, and fair with their pricing. Obviously, pricing is a scary thing when dealing with a septic system, but they properly anticipated the repair prior to performing it so what was quoted to me was what I paid.
Alex Anthony
May 28, 2019
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Anthony at Sewer and Drain Medic saved our bacon on a home purchase. We nearly bought a house with a potentially failing system. The bank didn't require an inspection but we got it on our own. It turned out the house had a history of septic trouble and an uncertain septic future. Anthony would have a PhD in septic science if such a thing existed. I was impressed with how well he explained the septic system workings to a novice.
Anne Proukou
May 04, 2019
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Anthony completed the job promptly. He kept his word on his price which was lower than a few other places I called. He gave a thorough explanation of everything he did and what was the issue. I would recommend him and this company. Very professional and nice.
Kara M.
Mar 28, 2019
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Anthony was great! He answered the phone on a weekend when no one else did. He gave great information about what to expect, what to do until he was able to come out and look at our septic, what the expected cost would be, etc. He was very polite and knowledgeable when he came to my home. Everything went well and my septic tank is in great condition. I would absolutely use this service again and tell others to use them as well.
Greg G.
May 25, 2018
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We used Anthony when we first moved into our house to pump out our septic as per the move-in agreement. He offered great rates and information. Two years later we experienced significant flooding and our septic system stopped working. He came out as soon as possible and checked our system after we requested the septic to be pumped. Anthony came out and inspected our system and told us that we didn't need a pumping.
He spent an hour of his time at our house checking our system and providing us with useful information. He could have easily told us that we needed it to be pumped and we would have not known better. If you need your septic system serviced, use The Sewer & Drain Medic.
He spent an hour of his time at our house checking our system and providing us with useful information. He could have easily told us that we needed it to be pumped and we would have not known better. If you need your septic system serviced, use The Sewer & Drain Medic.
Mark B.
Mar 29, 2018
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During a basic tank pumping Anthony found that I had a two compartment tank. The lid to the front tank had been cemented shut-and never, ever serviced. He finally chiseled it open and was able to pump it-after fishing out about 30lbs of baby wipes and dental floss by hand. Any extra charges for all his hard work? Nope! A solid five stars!
Candice Marshburn
Jun 19, 2017
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Great service! Anthony was able to find the problem, flush out the pipes and pump our sewer! Great pricing and find ways to save you money! Highly recommend this company!
Sue T.
Jul 24, 2014
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Could not be more pleased. We didn't have to wait weeks to be scheduled. They were friendly, professional and made sure everything was flushing fine before leaving. We have a 3 year warranty. I would recommend this company to my friends.
Devin Blakley
Feb 11, 2014
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The Sewer & Drain Medic recently unclogged our toilet/bathtub drain and did a Fantastic Job! The plumber was very friendly, arrived early and had the job done in no time! Wonderful service, I would highly recommend this company to anyone needing plumbing help!
War Holt
Jan 21, 2014
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Sewer & Drain Medic is Great! They came out diagnosed my problem in no time flat and shed light on how a septic system works. The equipment used was in great condition clean and well cared for. If your septic system is having trouble these guys are the ones to call.
William H.
Sep 01, 2012
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We had water flooding the garage from the sink there backing up when the washing machine was emptying. Zak Killmon came right away even though it was a Saturday and he stayed until the problem was resolved. He was courteous and professional at all times. The fee was very reasonble considering the time and effort it took to resolve the problem.
