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AAA City Plumbing AAA City Plumbing
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Business Details
32 Years
experience
Emergency
services
"Your Plumber For Life"
For more than three decades, AAA City Plumbing has been the go-to plumbing solution for Rock Hill, SC residents. Our unwavering dedication to excellence and customer contentment has earned us a stellar reputation in the region. Equipped with cutting-edge tools and extensive expertise, our licensed plumbers tackle any plumbing challenge swiftly and effectively. Whether it's a minor fix or a major installation, our adept team takes pleasure in delivering customized solutions to suit each client's requirements.

With our wealth of experience, meticulous approach, and steadfast commitment to customer happiness, AAA City Plumbing continues to be the preferred choice for top-notch plumbing services in Rock Hill.
Services
Water Heater Repair Drain Cleaning Emergency Plumbing Septic Tank Services Whole House Repipe Leak Detection Tankless Water Heaters Sump Pumps Plumbing Repair Hydro Jetting
Served areas
  • Rock Hill, SC
  • Charlotte, NC
Details
  • Year established: 1994
  • Employees: 25
  • Licensed
  • Insured
Highlights and features
  • 30+ years of combined experience serving Charlotte and Rock Hill areas
  • We provide 24/7 emergency plumbing services for urgent situations
  • Our team consists of certified experts with extensive industry training
  • We offer financing options through Synchrony for major plumbing projects
  • We maintain an A+ rating with the Better Business Bureau
Associations and certifications
  • Better Business Bureau
  • Angi Super Service Award
Payment methods
  • Cash, Checks, Debit cards, Credit cards, Mobile payments, Bank transfers, Financing available
What people say
Professional and thorough Quick diagnosis Friendly and polite Excellent customer service Highly recommend
Website
Services
Water Heater Repair
Our certified technicians specialize in diagnosing and repairing all types of water heating systems. We handle traditional tank models and modern tankless units with equal expertise. Our service includes comprehensive diagnostics to identify issues like leaks, sediment buildup, or heating element failures. We maintain a complete inventory of genuine replacement parts to ensure same-day repairs whenever possible. Our team follows strict safety protocols when working with gas and electrical connections, ensuring both proper function and safety compliance.
Drain Cleaning
We employ advanced hydro jetting technology to thoroughly clean drains and sewer lines. Our high-pressure water systems remove stubborn clogs, mineral deposits, and tree root intrusions effectively. Before treatment, we use video inspection to assess pipe condition and locate blockages precisely. This non-invasive method cleans pipes more thoroughly than traditional snakes while minimizing damage risk. Our technicians adjust pressure settings based on pipe material and diameter to ensure safe, effective cleaning for both residential and commercial systems.
Emergency Plumbing
Our 24/7 emergency service responds to urgent plumbing crises including burst pipes, severe leaks, and sewer backups. We maintain rapid response times through strategically located service centers in Charlotte and Rock Hill. Our emergency technicians carry specialized equipment for immediate water mitigation and temporary repairs. We prioritize safety first approach ensures proper handling of hazardous situations while minimizing property damage. Customers receive clear communication throughout the emergency resolution process.
Septic Tank Services
We provide comprehensive septic system care including pumping, inspections, and repairs. Our technicians assess tank condition, check for sludge buildup, and evaluate drain field performance. We use calibrated equipment to determine precise pumping needs while following environmental regulations. Our service includes system diagnostics to identify potential issues before they become emergencies. We educate homeowners on proper septic maintenance practices to extend system lifespan and prevent costly replacements.
Whole House Repipe
Our repiping specialists handle complete water line replacements for aging or damaged plumbing systems. We use durable PEX and copper materials that meet current building codes. The process includes careful planning to minimize structural disruption while ensuring optimal water flow. Our team handles all aspects from permit acquisition to final inspections. We offer lifetime warranties on materials and workmanship, providing long-term peace of mind for homeowners facing recurring pipe issues.
Questions
What areas do you service?
We serve Charlotte, Rock Hill, and surrounding areas in North and South Carolina including Concord, Gastonia, Huntersville, and Fort Mill.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing services for urgent situations like burst pipes and sewer backups.
What payment methods do you accept?
We accept Visa, Mastercard, AmEx, and Discover. Financing options are available through Synchrony.
Are your plumbers licensed and insured?
Yes, all our technicians are licensed, bonded, and insured with extensive training and background checks.
How quickly can you respond to service requests?
We typically respond within 2 hours for emergency calls and offer same-day appointments for non-urgent issues.
Do you offer warranties on your work?
Yes, we provide lifetime warranties on repiping services and standard warranties on parts and labor.
Reviews (25)
Swapnika Y.
Apr 19, 2024 Report
I worked with AAA City Plumbing this week and the service was amazing. I worked with Cindy, she was very helpful and fabulous to work with. The process was very smooth and she was send me the updates which was very helpful as I was out of town.
Pooja Jariwala
Apr 11, 2024 Report
Eric helped me out with the service and it fixed my issue in minutes. Loved their service and price options. Highly Recommend!
Chuck Farley
Apr 10, 2024 Report
AAA City Plumbing responded very quickly to my needs and the technician Shannon was very professional, polite and courteous. Thanks, Job Well Done.
Michael Moore
Apr 07, 2024 Report
Frankie did a great job installing a new tankless heater. I appreciate Dean's involvement when a new gas meter was required. Frankie stayed until the new meter was installed. Thanks for prompt and professional service!
Robert Traylor
Apr 03, 2024 Report
AAA City Plumb corrected an on going system issue that had been happening for decades. Prompt, courteous, knowledgeable. Shane, Frankie, Ian, Jamie, & Cindy were all contributors in completion of the project. Bob T.
Larry Wall
Mar 24, 2024 Report
Called this morning to schedule work to be done on my washing machine drain line. Spoke with Cindy who was courteous and got me scheduled the same day in a fast and efficient manner. Thanks! Eric and Zach came out and promptly got to work and diagnosed the problem. After a few the minutes the clog was gone and the washing machine was working like a charm! Great job guys! Thanks
Lauren Williams
Mar 21, 2024 Report
Great service! Called AAA first thing in the morning for our leaking shower & Mike was here within a couple of hours. He resolved the issue within 30 mins and explained the issue thoroughly so I understood. Mike was very professional and quick!
Michelle Daniels
Mar 17, 2024 Report
First, Jaime was very friendly in setting up my appoitment and got me scheduled the next day! Then day of appointment, another friendly voice, Portia, called as a courtesy to let me know driver is on the way. She also sent me a text with pic of who would be showing up.that was impressive and comforting to know who is showing up to my house. Then Ian showed up on time and was SUPER friendly. He was thorough and efficient! He answered all my questions. I will definately recommend to my clients and friends AAA City Plumbing for their level of skill and superior customer service! Well Done!
Joe
Mar 14, 2024 Report
AAA City plumbing has always been there for our family. On 2 occasions we had to shut the water off, leaving us with no water. AAA fit us in for an early morning call that was music to our ears. Other companies needed over 2 days. Eric was great, he showed me pictures of the flooded wall and in our crawl space. Just great, thanks for being so great. Joe
Jantnetta C.
Mar 13, 2024 Report
Call them with a plumbing problem in my home. They found the problem, gave me a quote and had it fixed in 24hrs. Shannon & Frankie were so helpful and showed me the problem as well as answered my questions.
Andrew Chin Drew
Mar 09, 2024 Report
Talked to Cindy at AAA City Plumbing service. She was great! Responsive, knowledgeable, and efficient. We have an appointment on the books and I know exactly what to expect.
Preston Teal
Mar 07, 2024 Report
Mike came out about an our after I called, he was able to fix a clogged sink very quickly. This was after hours, I am very impressed with the service. Will definitely reach out to AAA City Plumbing in the future. Thanks guys.
Beth Grant
Feb 08, 2024 Report
Mike and Chris were the technicians who came out to work on a stopped up sewage line. They were very friendly and professional, and explained thoroughly what they needed to do to repair the issue. Then, they worked until the problem was taken care of. Thanks, Mike and Chris!
Sharon Preslar
Feb 05, 2024 Report
I called AAA plumbing on Monday. They were here the very next day. Jaime from customer service was pleasant and made me comfortable in explaining my situation and took it from there. The technician Chris came and took time to look over the area and realized he needed reinforcements. He had to make another trip to get the tractor. He was very nice throughout the whole process. The job was hard but he showed respect and did his best not to break the lid to the tank.

Trust me he went waaaay above and beyond and didn't seem to mind that he had a nosey spectator. To be honest I was exhausted by watching him. But he was the best and I appreciate him so much. I definitely recommend this company to anyone who has issues with any kind of plumbing. I'd rate them a ten plus!
Lauren Duff
Jan 22, 2024 Report
So easy to schedule online. They were very thorough in communicating when they would exactly arrive and who. They sent me a picture in the text so I knew exactly who the technician was which made me feel comfortable. Wesley did a great job explaining to me my issues and options. Super friendly and fixed the problem quickly. Would recommend and use again.
Kari Keene
Jan 12, 2024 Report
I found AAA through the BBB website. We had an emergency with our septic backing up into the house after an especially heavy rain; AAA City Plumbing sent Ian out the same day to pump our septic tank. He was knowledgeable, patient in explaining the system with how to maintain and avoid further issues, and the problem was quickly and cleanly handled. I so appreciate their services and will be recommending to all my neighbors.
Shawna Lewis
Jan 10, 2024 Report
Chris and Justin did an amazing job with our septic tank. They answered all of my questions, concerns, and gave me some pointers on how to maintain the tank. We would use AAA plumbing again. Thank you!
Erienne McCoole
Jan 03, 2024 Report
This will be the second time we've used them. We were very happy with our service the first time! Cindy also provided excellent customer service! We look forward to seeing your technician this week! An addition/edit. Shannon and Wesley are here now and doing a fantastic job! They've been very professional and have provided excellent customer service. They were very patient to explain everything as well. AAA will continue to be our go-to plumbing service!
Jeff Benjamin
Dec 14, 2023 Report
AAA City Plumbing is fantastic! Chris and Ian showed up on time and with friendly attitudes. They got right to work and left the work area clean. Cindy with the office was wonderful with her follow up calls and scheduling. I very much appreciated the reminder call about upcoming services. I highly recommend AA City Plumbing for you plumbing needs.
Tammy Duncan
Dec 12, 2023 Report
My Daddy just passed away and my son-in-law met Mike at my house. He couldn't brag enough on how nice and helpful Mike was. I had explained my situation with Cindy and she was very helpful too. This will be my 2nd time using your company and I have to say thus far you haven't disappointed me. Hopefully the repair won't disappoint me either. Thank you Cindy and Mike for your great customer service!
Teria Morgan
Dec 12, 2023 Report
Mike and Justin were so nice and amazing at their work. Loved their energy and even cleaned up afterwards!
Ernest Chambers
Dec 09, 2023 Report
I had the pleasure of using AAA City Plumbing and it was the right choice I didn't regret making. Cindy who was very courteous from the start to the end and when Shannon the plumber came out to do the work was very Professional and honest. Thank you AAA City Plumbing!
Wayne Puckett
Dec 02, 2023 Report
Mike D. came same day to resolve a water leak in a crawl space and was able to resolve quickly. Team here was super professional and helpful and would definitely recommend them to anyone needing plumbing help and someone should give Mike a raise with how helpful he was :.
Sara O.
Sep 01, 2023 Report
I had an issue with my septic pump and couldn't use my water and was honestly freaking out, within hours AAA city plumbing was able to send out Shane, Parker and Jesse on a Friday, late in the day, on a holiday weekend! They fixed the issue without a problem and at super reasonable price. I can't say enough good things. These guys are knowledgeable, friendly and I will be recommending AAA to anyone I know needing a plumbing company.
Denise G.
Apr 24, 2021 Report
Needed a toilet replaced late on Friday afternoon. Customer service was fast and courteous. Highly recommend. Joe did a great job on the install.