We provide trusted water filtration services for homes throughout Charlotte, North Carolina, backed by more than 20 years of experience protecting families from hard water, contaminants, and impurities. As licensed and insured water treatment professionals, we offer honest guidance without pressure, and we guarantee your satisfaction. Our free in-home water testing helps you understand exactly what is present in your water so you can make an informed decision. We provide whole-home filtration, comprehensive water treatment, water softeners, UV water purification, and iron filtration systems, giving homeowners solutions designed for different water quality needs. Our goal is to provide cleaner, safer water from every tap in your home while addressing concerns such as hard-water buildup, scale, iron staining, unpleasant tastes, odors, and microorganisms.Frank Helms, our owner and lead technician, brings more than 20 years of experience and a deep understanding of Charlotte water. A Charlotte native who began as a school plumber in Mecklenburg, Frank provides straightforward recommendations with no hidden fees or unnecessary sales pressure. We focus first on clean, safe water for your family's health and wellness. We serve the Greater Charlotte area, including Gastonia, Lake Norman, Concord, and Matthews. North Carolina installations are licensed, while South Carolina installations are coordinated with local licensed plumbers. We invite you to schedule a free, no-obligation in-home water test and discover the right solution for your home.
Served areas
- Gastonia, NC, Lake Norman, NC, Concord, NC, Matthews, NC
Business details
- Licensed
- Insured
Highlights and features
- Protect your family with cleaner, safer water from every tap.
- Free in-home water testing identifies what’s in your water.
- Whole-home filtration solutions address diverse household water needs.
- Over 20 years serving Charlotte families with water expertise.
- Honest advice, upfront service, and zero-pressure recommendations.
- Licensed, insured, and committed to guaranteed customer satisfaction.
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments, Bank transfers
Services
We see water testing as the first step toward making a sound decision about water treatment. During our free in-home service, we evaluate common water-quality factors and identify what may require attention. This can help distinguish between hardness, bacteria, contamination concerns, and other issues. After testing, we provide recommendations based on the results without unnecessary upselling. 
We install reverse osmosis systems for homeowners seeking cleaner, better-tasting water at the point where it matters most. Water passes through a specialized membrane that reduces a broad range of unwanted contaminants. This makes reverse osmosis a strong option for kitchen use, providing treated water for drinking, cooking, coffee, ice, and everyday food preparation. 
When hard water creates white deposits, spots on dishes, rough laundry, or other daily frustrations, our water softening service provides a way to address the underlying mineral content. We test the home's water before recommending a system, allowing us to provide guidance based on actual results. Professional installation follows, with continued assistance available for maintenance and filter changes. 
Our whole-house water filtration service is centered on informed recommendations and consistent treatment throughout the property. We visit the home to test the water and identify what is present before suggesting equipment. Afterward, our certified professionals install the chosen system, generally within two to four hours, and remain available for future assistance. 
Our ultraviolet purification service offers a practical way to add protection when water quality concerns extend beyond taste, odor, or mineral content. UV light works by disrupting microorganisms, making biological contaminants the primary focus of this treatment. We consider it particularly relevant for homeowners concerned about bacteria, well water, or changing water conditions. As part of a broader plan, UV purification can complement other water treatment systems.
People
Frank Helms
Owner
At Frank Water Systems, we believe better water can make a real difference in the way you live at home. Water affects more than what comes out of the tap. It affects taste, comfort, daily routines, and the overall feel of your home. That is why we built this company around a simple idea: give people honest answers, quality work, and water solutions that genuinely improve everyday life.
Reviews (1)
James & Lisa T.
Jun 21, 2026