Business Details
50 Years
experience
Emergency
services
Trusted HVAC & Plumbing Services in Springfield, IL
Since 1976, we have dedicated ourselves to delivering exceptional HVAC and plumbing services to residential and commercial clients across central Illinois. Our team combines 180 years of collective experience with a commitment to innovation and customer satisfaction, offering comprehensive solutions for heating, cooling, and plumbing systems. We prioritize respect for our clients' time and property, utilizing fully stocked service vehicles to ensure efficient on-site repairs. Our 100% satisfaction guarantee reflects our confidence in the quality of our workmanship and our dedication to exceeding customer expectations.We serve Springfield, Champaign, Bloomington, Decatur, and surrounding communities, maintaining our reputation as a trusted local service provider. Our technicians receive ongoing training to stay current with industry advancements while preserving the personalized service that defines our company. We offer financing options and maintenance agreements to help clients protect their home comfort investments cost-effectively. Our emergency service availability ensures we can address urgent HVAC and plumbing needs whenever they arise.
Services
Furnace Repair
Heat Pump Repair
Heating Installation
Air Conditioning Installation
AC Tune-Up
AC Repair
Maintenance Agreements
Sewer Line Services
Sump Pumps
Water Heater Repair
Details
- Year established: 1976
Highlights and features
- We offer 100% satisfaction guarantee on all our services
- Our technicians have 180 years of combined industry experience
- We provide same-day service for urgent HVAC and plumbing needs
- We serve multiple communities across central Illinois
- We offer financing options for home comfort improvements
What people say
Prompt courteous service
Thorough and experienced technicians
No unexpected fees
Professional and respectful
Transparent pricing options
Services
HVAC Repair
Our HVAC repair services address all heating and cooling system issues for residential and commercial properties. We handle furnace repairs, heat pump maintenance, and air conditioning troubleshooting with same-day service availability. Our technicians use advanced diagnostic tools while maintaining respect for client properties and time constraints.
Plumbing Services
We provide comprehensive plumbing solutions including leak repairs, drain clearing, and fixture installations. Our services cover both emergency repairs and scheduled maintenance for residential and commercial clients. Technicians are equipped to handle water heater issues, sump pump failures, and sewer line problems with minimal disruption to your property.
Maintenance Agreements
Our maintenance agreements offer cost-effective protection for HVAC and plumbing systems through regular professional servicing. These plans include priority scheduling, discounted repair rates, and preventive maintenance visits to extend equipment lifespan while maintaining optimal system performance throughout the year.
Emergency Services
We offer urgent response for critical HVAC and plumbing failures outside regular business hours. Our emergency technicians address burst pipes, heating failures, and air conditioning emergencies with rapid response times. Service includes after-hours availability while maintaining our standard of professional workmanship and property care.
System Installations
We specialize in complete HVAC system replacements and plumbing fixture upgrades with energy-efficient options. Our installation services include proper system sizing, code-compliant installations, and integration with existing infrastructure. We work with major brands while providing expert recommendations to match client needs with appropriate technology solutions.
People
Jake
Heating Technician
Experienced heating technician providing prompt, courteous service with detailed system diagnostics and transparent maintenance options for residential clients.
Josiah
Plumbing Technician
Professional plumbing technician offering clear repair options and maintenance advice while maintaining high service standards during residential visits.
Greg Johnston
Service Technician
Skilled technician recognized for thorough evaluations and expert system recommendations, combining technical knowledge with customer-focused service delivery.
Layke Lane
Plumbing Technician
Detail-oriented plumbing specialist providing transparent repair solutions and clear communication while maintaining exceptional service standards during client interactions.
Bruce Kimler
Service Technician
Experienced technician known for efficient problem resolution, practical home system advice, and consistently positive customer service experiences.
Questions
What areas do you service?
We serve Springfield, Bloomington, Champaign, Decatur, and surrounding communities in central Illinois with both emergency and scheduled services.
Do you offer emergency HVAC services?
Yes, we provide emergency HVAC and plumbing services for urgent issues outside regular business hours with prompt technician response.
Are financing options available?
Yes, we offer financing options for HVAC system replacements, plumbing upgrades, and major repair projects to qualified customers.
What's included in your maintenance agreements?
Our maintenance plans include regular system inspections, priority service scheduling, discounted repair rates, and preventive care to extend equipment lifespan.
Do you guarantee your work?
We stand behind our work with a 100% satisfaction guarantee, promising to re-complete any unsatisfactory work within the first year.
How quickly can you respond to service requests?
We typically provide same-day service for most requests, with emergency calls receiving immediate priority based on urgency.
Reviews (6)
Glenn R.
Jun 28, 2022
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My toilet needed a new handle and flapper mechanism. Also, the shut off valve leaked. The parts for these fixers are inexpensive. I estimate about 30 minutes of work. Yet they asked over $600 for the repairs. This was too expensive. I paid the "visit fee" and asked them to leave. The only positives were the quick and courteous response to my call.
D. T.
Jun 15, 2022
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No one enjoys spending money on a new water heater. It never goes out at a convenient time. We were happy we chose Mike Williams Plumbing. From our first contact, we were given a time line. An appt was made. Josh & Kendall did a good job of explaining the issue. They also gave us a choice of repair or new with pricing for both. Explanations were concise & clear. We chose to go with new as our water heater was already 11 years old.
It had to fit in a very limited space. They made sure it did & fit it in perfectly. They left the space cleaner than when they arrived. Professional & pleasant throughout. Thank you gentlemen for a job well done.
It had to fit in a very limited space. They made sure it did & fit it in perfectly. They left the space cleaner than when they arrived. Professional & pleasant throughout. Thank you gentlemen for a job well done.
Jackie Cavalluzzo
Jun 06, 2022
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Great Service! Very fast and responsive! We have a few rental properties in the area so repairs are always a bit tricky when scheduling, especially living out of state. Our tech was George and he was such a pleasure to speak with on the phone. Job was done quickly and tenants spoke highly of him! Mike Williams Plumbing, Heating and Air will definitely be my go to plumber for the Decatur Area! Thank you!
Love Jesus
May 17, 2022
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Do not use this company. They scam older folks by overcharging and advising that HVAC units need replaced even if they're working fine. My brother is 72 and handicapped. He called MW to do a basic cleaning of his HVAC unit. They came out an gave him an estimate of $750 to clean the furnace! They guy said since it cost so much my brother might as well replace it instead! It was only 10 yrs old! Thankfully he asked me before paying or replacing it!
I have since learned from the owner of another HVAC service company that has hired former MW techs that MW gives their techs scripts to use to scam older folks! DO NOT USE MW AND WARN OLDER FOLKS TO STAY AWAY FROM THEM!
I have since learned from the owner of another HVAC service company that has hired former MW techs that MW gives their techs scripts to use to scam older folks! DO NOT USE MW AND WARN OLDER FOLKS TO STAY AWAY FROM THEM!
Scott M.
May 03, 2022
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Guy was at my house for like 10 minutes. Charged $99 for the visit. Then he told me I needed a fan motor and quoted me $1200. I found the motor for $150 and another company charged me $75 to install. People at Mike William's were nice but they charge double what others charge.
Shari Cain
Apr 13, 2022
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We had them replace our water heater, which was fine as far as I know. We also signed a maintenance contract with them. When they came out to do their "check, " they completely ignored the water heater and after examining the furnace for maybe a few seconds, told us we needed a new furnace. The cost estimate given to us was in excess of $11,000. Our furnace/ac unit is only 15 years old, so we contacted the company that installed it.
The ONLY reason we didn't have them do the water heater is because they don't do water heaters. Lo and behold, we did not need a new furnace, what we needed was a $500 part for the BACKUP UNIT. There was NOTHING wrong with our furnace. Do NOT let these people into your home, do NOT sign a maintenance contract and, most important, if they tell you something or something needs to be replaced, get a SECOND OPINION.
The ONLY reason we didn't have them do the water heater is because they don't do water heaters. Lo and behold, we did not need a new furnace, what we needed was a $500 part for the BACKUP UNIT. There was NOTHING wrong with our furnace. Do NOT let these people into your home, do NOT sign a maintenance contract and, most important, if they tell you something or something needs to be replaced, get a SECOND OPINION.
