Business Details
50+ Years
experience
Emergency
services
Trusted Plumbing Services in Round Rock, TX
Custom Plumbing Services is a licensed full-service plumbing company located in Austin, Texas. Established in 1969, we are a family-owned and operated business with over 50 years of experience in the plumbing industry. Our team of dedicated professionals specializes in custom plumbing installation and repair, ensuring every client receives prompt, reliable, and effective solutions tailored to their needs. We pride ourselves on delivering exceptional service, from addressing urgent plumbing emergencies to enhancing outdoor living spaces with creative plumbing designs.Our commitment to customer satisfaction is unwavering, and we guarantee our work until you are fully satisfied. Recognized for our integrity and excellence, we hold an A+ rating from the Better Business Bureau (BBB). Serving Austin, TX, and surrounding areas including Round Rock, Pflugerville, Georgetown, Cedar Park, and Manor, we are your trusted partner for all plumbing needs.
Services
Plumbing Services
Sewer and Drain Services
Water Heater Services
Custom Outdoor Plumbing
Drain Cleaning
Sewer Replacements
Tankless Water Heater Installation
Camera Inspections
Outdoor Showers
Fire Pit Plumbing
Details
- Year established: 1969
Highlights and features
- We have over 50 years of experience in residential plumbing services.
- Our team includes certified professionals with expertise in emergency repairs.
- We offer 24/7 emergency plumbing services for urgent needs.
- Our BBB A+ rating reflects our commitment to customer satisfaction.
- We provide free estimates for all plumbing, sewer, and drain services.
Associations and certifications
- Better Business Bureau (BBB)
What people say
Very courteous and helpful
Quick response time
Great value
Professional and courteous
Responsive service
Services
Plumbing Services
Custom Plumbing Services offers comprehensive plumbing solutions for residential properties. Our expertise includes emergency repairs, fixture installations, and custom outdoor plumbing designs. We prioritize rapid response times and long-term solutions to prevent future issues. Serving Austin and surrounding areas, our team ensures reliable service for all plumbing needs.
Sewer and Drain Services
We specialize in sewer and drain maintenance, including camera inspections, clog removal, and system repairs. Our proactive approach identifies potential problems early, minimizing disruptions. Using advanced equipment, we restore optimal flow to your plumbing system while providing transparent communication throughout the process.
Water Heater Services
Our water heater services include tankless installations, repairs, and energy-efficient upgrades. We address sudden failures and recurring issues with prompt diagnostics and cost-effective solutions. Customers benefit from durable installations and reduced energy bills through our expert recommendations and quality equipment.
Questions
What plumbing services do you offer?
We provide full-service plumbing including emergency repairs, sewer and drain cleaning, water heater installations, custom outdoor plumbing, and preventative maintenance for residential clients.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like leaks, burst pipes, and water heater failures.
Which areas do you serve?
We serve Austin, TX, and surrounding areas including Round Rock, Pflugerville, Georgetown, Cedar Park, and Manor.
Are your plumbers certified?
Yes, our team includes licensed professionals with extensive experience in residential plumbing and emergency repairs.
Do you offer free estimates?
Yes, we provide free estimates for all plumbing, sewer, and drain services before starting any work.
What is your BBB rating?
We maintain an A+ rating with the Better Business Bureau, reflecting our commitment to customer satisfaction and ethical business practices.
Reviews (5)
Brett Fene
Feb 21, 2022
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Steven and Jason replaced a failed PRV and water main shutoff. They were efficient, thorough, and friendly. Would recommend to anyone.
Mark Schwend
Nov 12, 2021
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Great people talented, Craftsman, years of experience and knowledge. These are the guys to call. Mark @ Hill Country Repair & Restoration.
Texas Plumber
Jun 21, 2021
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Buyer beware! This company (Berry) will send out an Apprentice plumber which is not a licensed plumber i.e. someone that has not taking a state test with the Texas State Board of Plumbing Examiners that pose as an actual licensed plumber. They will charge their customer for a licensed plumber's hourly rate even though they are not actually licensed plumbers! Please ask to see the person that comes to your home for their license.
The person has to show you it if you ask for their state license. If it's a red card do not let that person do anything in your home. Anyone can pay a yearly fee and get a red apprentice card from the state board even if they are not doing any plumbing at all. The license must be blue(Journeyman) or green (Tradesman) to actually do plumbing.
The person has to show you it if you ask for their state license. If it's a red card do not let that person do anything in your home. Anyone can pay a yearly fee and get a red apprentice card from the state board even if they are not doing any plumbing at all. The license must be blue(Journeyman) or green (Tradesman) to actually do plumbing.
Shawn K.
Jun 11, 2021
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Watched company vehicle m-5877 drive through a stop sign and crosswalk while pedestrians were crossing. Passenger in vehicle when confronted attempted to fight person in a public parking lot, and when person wouldn't engage started yelling at them from company truck.
Jessica E.
May 25, 2021
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I am so thankful for the great and thorough job the guys did! I had a gas leak in 3 areas 2 at the stove and one at the water heater and they were able to take care of all 3 with no problems and very quickly. Communication was great!
