Business Details
37 Years
experience
Emergency
services
Your Trusted Dallas Plumbing Experts Since 1989
Metro Flow Plumbing has served Dallas and surrounding communities since 1989, delivering expert plumbing solutions with a commitment to quality and customer satisfaction. Our certified plumbers undergo rigorous background checks, drug testing, and safety training to ensure exceptional service. With over 30 years of experience, we specialize in residential and commercial plumbing, including emergency repairs, water heater installations, slab leak detection, and trenchless pipe repair.Our 85% customer retention rate reflects our dedication to honest assessments, fair pricing, and superior workmanship. We offer 24/7 emergency services, a 5-year parts and labor warranty, and financing options to meet diverse client needs. Our team prioritizes transparency, providing text notifications with technician photos and bios before arrival to build trust and ensure peace of mind.
Services
Plumbing
Water Heaters
Slab Leaks
CIPP
Water Filtration
Gas Line Repairs
Toilets
Sewer & Drain
Faucets & Showers
Garbage Disposal
Details
- Year established: 1989
Highlights and features
- We have over 30 years of combined experience in Dallas plumbing.
- Our team consists of certified experts with rigorous safety training.
- We guarantee a 5-year parts and labor warranty on services.
- We provide 24/7 emergency plumbing services with rapid response.
- Our 85% customer retention rate reflects unmatched client satisfaction.
What people say
Excellent service
Professional and honest
Quick response
Knowledgeable plumber
Highly recommend
Services
Water Heaters
We install, repair, and maintain traditional tank and tankless water heaters. Our services include energy-efficient upgrades, 24/7 emergency repairs, and 5-year complementary water heater flushes. Our technicians handle all major brands and provide precise diagnostics to ensure reliable hot water access.
Slab Leaks
Our team detects and repairs hidden slab leaks using advanced electronic leak detection and thermal imaging. We address cracks in pipes beneath concrete foundations to prevent structural damage, mold growth, and water waste. Services include pipe relining and complete rerouting with minimal property disruption.
CIPP
We offer cured-in-place pipe (CIPP) solutions for sewer and drain lines. This trenchless technology involves inserting a resin-coated liner into damaged pipes, curing it to create a durable new pipe within the old one. It eliminates excavation, reduces costs, and extends pipe lifespan up to 20 years.
Gas Line Repairs
We provide gas line installation, repair, and leak detection for residential and commercial properties. Our certified technicians use advanced detection equipment to identify leaks, perform pressure testing, and ensure safe, code-compliant connections for natural gas and propane systems.
Sewer & Drain
Our services include hydro jetting, camera inspections, and drain clearing for kitchen, bathroom, and main sewer lines. We use eco-friendly BioOne treatments to break down organic buildup and offer preventive maintenance plans to avoid clogs and costly repairs.
People
Rick Romero
Founder and Master Plumber
With over 30 years of experience, Rick Romero leads Metro Flow Plumbing's team of certified technicians. He established the company in 1989, prioritizing honesty, quality workmanship, and customer-centric service that has earned an 85% retention rate.
Questions
What are the signs of a slab leak?
Unexplained water bill increases, warm floor spots, hissing sounds, mold growth under carpets, and cracks in walls or flooring indicate potential slab leaks requiring professional inspection.
How long does a CIPP repair last?
CIPP repairs typically last 20+ years, offering a durable, trenchless solution for damaged sewer lines with minimal excavation and restoration costs.
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes, slab leaks, and gas line failures across Dallas and surrounding areas.
What financing options are available?
We offer financing options for major plumbing projects, including water heater replacements and pipe repairs, to help customers manage costs with flexible payment plans.
How often should drains be professionally cleaned?
We recommend annual drain cleaning to prevent clogs, though high-usage households may benefit from bi-annual maintenance using eco-friendly BioOne treatments.
What is included in your 5-year warranty?
Our 5-year warranty covers parts and labor for all recommended services, including water heater installations, slab leak repairs, and CIPP pipe solutions.
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Reviews (7)
Alexandra Wagner
Jun 14, 2022
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Metroflow is owner-operated, which is super important to me. Owner Rick Moreno is very professional and knowledgeable and trains his technicians very well. This time I had Ted Spillman come out and had a great experience once again. In addition to being timely (they took note that I would love to have them come earlier in the day, and were even able to accommodate that request), Ted was super friendly and personable as well. Plumbers are never cheap, but these are worth every penny and they stand behind their work.
Maria Torres
Jun 04, 2022
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This company has been doing a great job every time I need them. I want to thank Ted and his partner for doing another great job for me today. Ted is very knowledgeable, and you can see that he really wants to make sure that you are completely satisfied with his service. Thank you so much Ted!
Casey Sullivan
May 21, 2022
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We had a great experience with Ted and Metro Flow Plumbing. Our old cast iron pipes were leaking underneath our house (built in the 70s) and they were able to do a combination of replacing and lining without much tunneling. Everyone who worked at my home for this project was very professional and kind. I appreciated that they tried to give us as many options as possible. I would definitely recommend them to anyone with an older home. Other companies had told me they'd need to tunnel in 3 places outside and possibly inside our house, so the lining that Metro Flow offered was MUCH less invasive.
Kandis Holt
May 21, 2022
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We have used metro plumbing twice now and both times they have been amazing! Very knowledgeable, on time, and able to get us in quickly! Didn't overcharge for stuff that wasn't necessary which we also appreciated. Highly recommend.
Cristina Schaefer
Apr 13, 2022
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Metro flow Plumbing is the best plumbing company in town. I have used their services several times and they have always been very professional and courteous. They have always arrived on time and have been able to fix my problem quickly and efficiently. I would highly recommend Metro flow Plumbing to anyone who needs a plumbing company that they can trust.
Constance Shaw
Mar 23, 2022
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Excellent service. Very courteous and patient. Also promptly answered follow up questions. I'm impress with there services and I'm so happy I didn't just choose just anyone to repair the leak at my home. The ladies there are so professional and I love it. Service: Plumbing pipe repair
Christopher Harich
Feb 12, 2022
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Daryl and crew were just amazing. They are the utmost professional and discussed all of my options. It is quite a big job that they are going to do for me and I appreciate such a straight forward approach with state of the art technology to solve 1980's home problems of sewer relining. They are definitely the best in Dallas and you would be crazy not to use them. Please do not risk one of your largest investments, your home, with anyone else or inferior technology. I can not say enough great things about this team and this company.
