Business Details
37 Years
experience
Emergency
services
Your Trusted Alexandria Plumbing & Gas Experts
Founded in 1989, Kramer and Sons Plumbing & Gas Services has been Northern Virginia's trusted family-owned provider of residential plumbing and gas solutions for over 35 years. Our team of licensed master plumbers and gas fitters delivers comprehensive services including drain cleaning, sewer line repairs, water heater installations, and gas line services. With a commitment to 100% customer satisfaction, we offer same-day emergency response, one-year warranties on parts and labor, and free estimates for major projects. Our technicians undergo rigorous training and maintain active certifications to ensure code-compliant workmanship.Recognized by the Better Business Bureau with an A+ rating, we combine technical expertise with personalized service, serving over 15,000 households and completing 2,000+ service calls annually. Our investment in advanced diagnostic tools like video pipe inspection enables proactive problem-solving, while our transparent pricing model eliminates billing surprises. As a multi-generational business, we maintain the original founders' dedication to integrity, reliability, and community service.
Services
Drain Cleaning
Sewer Line Repair
Water Heater Installation
Gas Line Services
Sump Pump Repair
Emergency Plumbing
Kitchen/Bath Plumbing
Repiping
Garbage Disposal
Gas Leak Detection
Details
- Year established: 1989
Highlights and features
- 36 years of specialized plumbing and gas service expertise
- Licensed and insured master plumbers and gas fitters
- 100% satisfaction guarantee with no-questions-asked resolution
- One-year warranties on parts and labor
- A+ BBB rating with proven service reliability
Associations and certifications
- Better Business Bureau (BBB)
What people say
On time
Excellent service
Very responsive
Transparent billing
Professional team
Services
Drain Cleaning
Our professional drain cleaning service addresses clogged sinks, tubs, and sewer lines using advanced equipment. Technicians employ hydro-jetting and video inspection to remove blockages and prevent future issues. The service includes diagnostic assessment, high-pressure cleaning, and maintenance recommendations to ensure optimal drainage performance for residential properties.
Water Heater Installation
We offer complete water heater solutions including tank and tankless system installations. Our technicians assess household needs to recommend energy-efficient models that provide consistent hot water supply. The service includes proper sizing, code-compliant installation, and lifetime maintenance support for both traditional and modern tankless water heating systems.
Gas Line Services
Our licensed gas fitters provide safe installation and repair of natural gas lines for residential properties. Services include appliance hookups, leak detection, and system upgrades using specialized equipment. Technicians follow strict safety protocols to ensure proper ventilation and compliance with local building codes during all gas-related work.
Sewer Line Repair
We specialize in sewer line diagnostics and repairs using trenchless technology when possible. Our process includes video pipe inspection, root removal, and pipe relining to minimize property disruption. The service addresses backups, leaks, and blockages while providing long-term solutions to maintain sewer system integrity.
Emergency Plumbing
Available 24 hours daily, our emergency service responds to urgent plumbing crises including burst pipes, gas leaks, and major water damage situations. Trained technicians carry essential tools and replacement parts to resolve critical issues promptly, minimizing property damage and restoring functionality.
People
Seth Kramer
President
Third-generation plumber with 20+ years experience. Completed 5-year master plumber apprenticeship. Purchased company in 2012 and mentored five employees who started their own businesses. Oversees daily operations and service quality assurance.
Julio Romero
Senior Technician
Master plumber with 35+ years continuous service since 1989. Provides hands-on technical expertise for complex repairs. Trains apprentices and ensures adherence to safety standards during installations and emergency service calls.
Holly Hoffstot
Office Administrator
Manages scheduling and customer communications since joining in 2012. Coordinates service appointments and handles billing inquiries. Maintains office operations and client records with attention to detail and confidentiality.
Marty Kramer
Founder
Established company in 1989 with his wife Pam. Retired from active management in 2012 but remains part-time for special projects. Provided foundational training to initial employees and set customer service standards still followed today.
Pam Kramer
Administrative Assistant
Co-founder who handled initial customer service operations. Continues part-time role assisting with administrative tasks. Maintains company records and provides institutional knowledge about long-term clients and business history.
Questions
What plumbing services do you offer in Alexandria?
We provide full-service plumbing including drain cleaning, sewer repairs, water heater installation, gas line services, sump pump repair, and emergency plumbing. Our technicians handle both residential and light commercial needs.
Do you offer 24/7 emergency service?
Yes, we provide 24/7 emergency plumbing and gas services. Our technicians respond promptly to urgent situations like gas leaks, burst pipes, and complete drain blockages requiring immediate attention.
What warranties do you provide?
We offer a one-year warranty on all parts and labor, and a 30-day warranty on drain cleaning services. This covers any defects or issues with our workmanship under normal operating conditions.
Are your plumbers licensed and insured?
Yes, all our technicians are licensed master plumbers and gas fitters with full insurance coverage. We maintain current certifications and follow all local building code requirements for plumbing and gas work.
How can I schedule service?
Call us at (703) 360-6400 during business hours or use our online request form. For emergencies, our 24/7 dispatch team will coordinate immediate service with the nearest available technician.
Do you serve areas beyond Alexandria?
We serve all of Northern Virginia including Fairfax, Arlington, Falls Church, and Woodbridge. Our service area covers 15+ communities with technicians strategically located to minimize response times.
Reviews (5)
Riley Michel
Sep 26, 2021
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Kramer & Sons have been our plumbers for seven years. They just completed a complicated job for us and showed excellent service from start to finish. Juan was prompt, professional, worked hard and fast, and left our house as clean as possible considering the work completed. I recommend this company.
D. T.
Jun 08, 2021
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They are the best! After being ripped off by two other companies, Kramer and Sons will give me an exact price and told me upfront all the fees, services need to be done. If I cannot afford it, they politely say let us know if you need anything else. They have never charged me for more than what I needed and they never attempted to coax me into doing other work that I do not need. I will never go back to another company. Thanks to the honest workers with Kramer& Sons! Thanks for your honesty and not taking advantage of a poor school teacher like me!
Joseph Dalfonzo
May 05, 2021
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Seth Kramer and his company are surely the most professional and competent in the business. We have had a series of problems with water heaters and Seth and Company have been right there with us to get the problems resolved, even to the point that Seth personally came to our house after hours on a very cold night to help install a replacement. Everyone of his workmen are skillful, courteous and take great pride in their work. They deserve your business, I guarantee you won't be disappointed.
Heather Hogue
Apr 21, 2021
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Kramer and Sons assessed our water line leak. We ulitmately had to replace the line which was a complex job due to the location of our sewer and gas lines. The team was meticulous and precise. And the price was more reasonable than competitors. The owner Seth, took his time to explain any questions we had. You can tell he is a fair and honest business ower. My husband and I highly recommend them.
Peggy
Apr 16, 2021
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We have used Kramer & Sons for many years and have always received professional and responsive service. If you want the best, call Kramer & Sons for any plumbing issue even mysterious ones that no one else can track down.
