Lexington Plumbing

Business Details

50+ Years

experience

Emergency

services

Trusted Full-Service Plumbing Solutions in Kansas City

Since 1945, Lexington Plumbing has been synonymous with quality work and customer service. Originally founded by Tom Parrino after World War II, we have grown from humble beginnings in a two-car garage to become one of the largest family-owned plumbing companies in Kansas City. As a third-generation business led by Tom Axtell and Wes Hotze, we specialize in large industrial and commercial projects across the metro area. Our success stems from maintaining family values while cultivating long-term relationships with clients and employees. We invest in top talent, paying premium wages to ensure exceptional service and results.

With over 100 employees, our full-service capabilities include emergency response, design-build solutions, and advanced technologies like hydro excavation. Our communication model eliminates middlemen, providing direct client collaboration for efficient project timelines. Certified professionals handle everything from backflow testing to trenchless piping, supported by 40+ service vans and state-of-the-art leak detection equipment. This commitment to innovation and quality has made us a trusted name in plumbing for nearly eight decades.

Services

Emergency Plumbing Drain Cleaning Water Heater Installation Backflow Testing Trenchless Piping Leak Detection Hydro Jetting Excavation Services Pool Heater Service Pre-Build Consultation

Details

Year established: 1945

Highlights and features

We offer 24/7 emergency plumbing services with rapid response times
Third-generation family-owned business with deep local roots
Direct client communication eliminates project coordination delays
Invest in advanced equipment like hydro excavation and camera diagnostics
Specialize in cost-effective trenchless piping solutions for commercial clients

Website

Update Listing

Services

Emergency Plumbing

Our certified technicians provide round-the-clock emergency plumbing services with average response times under 2 hours. Specializing in urgent leak repairs, pipe bursts, and system failures, we utilize advanced diagnostic tools and maintain fully equipped service vehicles to resolve critical issues promptly. Commercial clients benefit from dedicated field operations managers overseeing emergency interventions.

Trenchless Piping

We offer minimally invasive trenchless pipe repair solutions including pipelining and pipe bursting. This technology preserves property integrity while replacing underground plumbing systems. Our crews complete projects 40% faster than traditional methods with reduced disruption to building operations and landscaping.

Hydro Jetting

Commercial drain systems receive deep cleaning through hydro jetting at pressures up to 4,000 PSI. Our specialized trailers with 300-foot hose reels remove grease buildup, root intrusions, and mineral deposits from 2-inch to 12-inch diameter pipes. This preventive maintenance extends system lifespan and reduces recurring clogs.

Backflow Testing

Certified technicians perform ASSE Standard 5110-compliant backflow prevention testing for commercial properties. We maintain records and submit required documentation to local water authorities, ensuring regulatory compliance. Emergency repair services available for failed devices to restore safe water systems.

Pre-Build Consultation

Our estimators provide detailed plumbing system evaluations during pre-construction phases. Cross-checked cost projections align with project timelines, offering developers accurate budget forecasting. This integrated approach reduces change orders through early identification of system requirements and potential conflicts.

People

Tom Axtell

President

Third-generation plumbing expert with 25+ years in commercial system design. Oversees daily operations and strategic growth while maintaining hands-on involvement in complex projects.

Wes Hotze

Vice President

Manages field operations and technician training programs. Specializes in implementing new technologies like hydro excavation and trenchless piping methods for commercial applications.

Dan Axtell

Chairman

Provides executive oversight with focus on quality control and client relations. Maintains company traditions while guiding modernization of equipment and service offerings.

Tim Swigart

Field Operations Manager

Coordinates emergency service dispatch and technician deployment. Ensures adherence to response time standards while managing fleet maintenance and equipment upgrades.

Tim Miller

Project Manager

Handles large-scale commercial installations and renovations. Specializes in coordinating plumbing systems with other trades during construction phases to optimize efficiency.

Questions

What areas do you service?

We primarily serve Kansas City and surrounding metropolitan areas, including Northeast Kansas City commercial districts.

Do you handle residential plumbing?

Our focus remains commercial and industrial plumbing projects, though we occasionally assist with multi-family residential developments.

Are emergency services more expensive?

Emergency call-out fees apply after regular business hours, but hourly rates remain consistent with standard service pricing.

What payment methods do you accept?

We accept major credit cards, ACH transfers, and company checks for completed projects. Payment terms available for ongoing contracts.

Can you service all plumbing brands?

Our technicians maintain certifications for major manufacturer warranties including Lochinvar and A.O. Smith water heating systems.

Do you offer service contracts?

Yes, we provide preventive maintenance agreements for commercial properties with customized inspection schedules and priority response.

Reviews (6)

Write a Review

Richard Doyle

Mar 13, 2022 Report

Made it right out to us, exhibited real expertise, and my Operations Director tells me that they are competitively priced! Excellent

Gregory Lastiee

Jan 03, 2022 Report

Excellent work from the second tech that came out. Went above and beyond to make sure situation was solved.

Cynthia Gassen

Nov 02, 2021 Report

I am a teacher at a charter school in midtown where Lexington plumbing came and did some work. They were contracted by my school to unclog the grease trap in our kitchen, which is adjacent to my classroom area. Since this kind of work requires the use of chemicals and also leads to the release of noxious odors, you would think that they would insist on doing this work after school hours when there aren't teachers and students present.

Unfortunately the building manager was not informed that this work would produce unsafe conditions, and myself and my kindergarteners were exposed to the noxious fumes in an area that did not provide for good air circulation. Also after speaking to the City Inspector, this work was in violation of municipal code. Needless to say, this company showed a severe lack of concern for its customers and its community. Don't recommend them.

Tariq Hassan

Sep 23, 2021 Report

In January 2021 I had a plumber from this company come out to disconnect the gas line to the stove in our apartment so that flooring could be replaced. The next day the stove was reconnected but the connection was loose and there was a gas leak. I paid $235. I had to call them back out in August and they tightened the connection but claimed that it was not under warranty and sent me a second service bill. Should have apologized for putting my family at risk from leaking gas for eight months. Would not recommend to anybody. Tariq HASSAN

Art Fort

Jun 25, 2021 Report

Critical: Value They did the job fine but I was overcharged for both hours and materials. I was charged 2+ hours to do the job even though the guy was there less than 1 hour. Also, I was charged $77 for a $7 fitting. If you use this company be VERY careful they do not overcharge you for the work. Service: Water heater repair

Alicia Keegan

Jun 15, 2021 Report

I can not say enough good things about Lexington plumbing. The Plumbers are extremely professional, they explain what is going on, what they need to do and they fix it right. They are extremely customer oriented and will keep in mind your needs including timing and are mindful of your budget. Thank you Lexington plumbing to be a company one can count on.