Business Details
Emergency
services
Your Trusted Jacksonville Plumbing Partner
Nelson Plumbing has been a trusted name in residential and commercial plumbing services for over 35 years. Our team of highly trained professionals, including Master Plumber Scott Nelson and experienced project managers, delivers reliable solutions for new construction, repairs, and emergency services. We prioritize integrity, customer satisfaction, and maintaining the highest standards of craftsmanship. With a focus on personalized service, we cater to homeowners, builders, and property managers across Northeast Florida.Our commitment to excellence is reflected in our 20,000+ completed projects and a reputation for prompt, clean, and efficient work. We specialize in custom plumbing systems, drain cleaning, fixture replacement, and 24/7 emergency response. Backed by decades of industry experience, we ensure every client receives tailored solutions that meet their unique needs. Our dedication to continuous improvement and client-centric approach has solidified our position as a leader in the plumbing industry.
Services
Residential Plumbing
Commercial Plumbing
Emergency Repairs
Drain Cleaning
Fixture Replacement
Re-Piping
New Construction
Maintenance Services
Sewer Line Installation
Water Hook-Ups
Highlights and features
- We offer over 35 years of specialized plumbing expertise in Northeast Florida.
- Our team includes Master Plumbers and certified technicians with decades of field experience.
- We provide 24/7 emergency plumbing services for urgent needs.
- We guarantee clean, respectful service, leaving properties as we found them.
- Our personalized approach ensures tailored solutions for every client's unique requirements.
What people say
Prompt and professional
24/7 emergency response
Clean work environment
Expertise in complex repairs
Long-term customer trust
Services
Residential Plumbing
Nelson Plumbing specializes in comprehensive residential plumbing solutions, including fixture installation, leak repairs, and system upgrades. Our technicians address both routine maintenance and complex issues like slab leaks. With a focus on minimizing disruption, we ensure clean, efficient service that protects homeowners' investments while maintaining safety and functionality.
Commercial Plumbing
Our commercial plumbing services handle large-scale projects from initial design to final installation. We work closely with builders to meet strict deadlines while maintaining code compliance. Specializing in high-demand environments, we provide durable solutions for office buildings, retail spaces, and industrial facilities across Northeast Florida.
Emergency Repairs
Available 24/7, our emergency repair team responds promptly to critical issues like burst pipes and severe leaks. Using advanced diagnostic tools, we quickly identify and resolve problems to prevent property damage. Clients consistently praise our rapid response times and effective solutions for urgent plumbing crises.
Drain Cleaning
We offer professional drain cleaning services to prevent clogs and maintain optimal flow in residential and commercial systems. Utilizing modern equipment, we clear blockages and perform routine maintenance to extend system lifespan. Our proactive approach helps clients avoid costly emergency repairs.
Fixture Replacement
Nelson Plumbing provides expert fixture replacement for sinks, toilets, showers, and water heaters. Our team guides clients through product selection while ensuring proper installation. We specialize in energy-efficient options that reduce water consumption while maintaining performance and aesthetic appeal.
People
Scott Nelson
Owner
At 21, Scott became Florida's youngest Master Plumber. Starting from a single truck, he built Nelson Plumbing into a 20+ employee company serving Northeast Florida. He oversees operations and ensures technical excellence across all projects.
Lisa Bass
Office Manager
With 30+ years in plumbing, Lisa manages customer service, vendor relations, HR, and accounting. Her expertise in product selection and client communication ensures smooth project coordination and customer satisfaction.
Matt Evans
Project Manager
Matt oversees project scheduling, estimates, and builder coordination with 20+ years of field experience. He ensures commercial projects stay on time and within budget while maintaining quality standards.
Questions
What areas do you service?
We serve Northeast Florida, including Jacksonville and surrounding communities for both residential and commercial plumbing needs.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing services with rapid response times for urgent issues like leaks and pipe bursts.
What types of plumbing services do you provide?
We handle residential and commercial plumbing including installations, repairs, drain cleaning, fixture replacement, and new construction projects.
Are your plumbers licensed and insured?
Yes, all our technicians are licensed, insured, and certified to ensure safe, code-compliant plumbing solutions.
Reviews (4)
Fernando G.
Jun 05, 2022
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Great experience with this company. They showed up on time and performed a great job to solved our problem.
Geoff Walters
Nov 30, 2020
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Super nice place! Good parking and clean bathrooms. One employee there is probably the absolute most beautiful man I have ever seen in a mirror. If you happen to go there and he's there, lucky you! It's also a pretty nice place to work, if you're good enough.
Paul James
May 22, 2020
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I called Nelson Plumbing to come out and fix a leaking valve. They were not able come out, but recommended another company. It's a measure of good business that even when a company cannot 'fix' your problem, they are still trying to 'solve' your problem.
Ann B.
Jun 21, 2018
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Although the plumbers themselves are good, I can't believe the horrible customer service by Lisa Bass. She hung up on me today. Her communication skills are down the drain. It's been two days that I've been waiting for service. She says she'll send someone and she doesn't. Sends someone but doesn't let me know he could, and then no call. Take your business elsewhere unless you like to spend all day at home for two days hoping that Lisa will send Alex to your home.
I had used them for years and spent thousands of dollars over the years with this company and tried to keep using them because I like to support locally owned businesses, but no one deserves to be hung up on after two days of being told you'll get service and then not getting it.
I had used them for years and spent thousands of dollars over the years with this company and tried to keep using them because I like to support locally owned businesses, but no one deserves to be hung up on after two days of being told you'll get service and then not getting it.
