Len The Plumber

Name: Len The Plumber
Address: 1552 Ridgely St, Baltimore, MD, 21230, US
Telephone: (800) 950-4619
Rating: 1

Business Details

Emergency

services

Your Trusted Plumbing & HVAC Experts in the Mid-Atlantic

With over 25 years of dedicated home service experience, Len The Plumber has established itself as a trusted provider of plumbing, heating, and air conditioning solutions across the Mid-Atlantic region. Our commitment to excellence is reflected in our same-day service, available seven days a week, and our 24/7 emergency repair options that ensure homeowners receive timely assistance without additional charges for evenings, weekends, or overtime. Backed by a team of over 120 licensed and certified technicians, we serve more than 60,000 families annually, delivering expert repairs, installations, and maintenance for plumbing, HVAC, and water heating systems. Our 100% satisfaction guarantee underscores our dedication to quality workmanship and customer peace of mind.

We prioritize transparency through upfront pricing and no hidden fees, while our Whole Home Service Plan offers preventative maintenance, priority scheduling, and exclusive member discounts. Our rigorous hiring process ensures only the most qualified professionals operate our fully stocked service vehicles, enabling efficient one-visit solutions. As a locally rooted business with deep community ties, we treat customers as neighbors, combining technical expertise with personalized service to maintain our reputation as the region's preferred home comfort provider.

Services

Plumbing HVAC Water Heater Repair Drain Cleaning Emergency Services

Highlights and features

We offer 25 years of dedicated home service experience with 120+ licensed technicians
Our team provides 24/7 emergency plumbing and HVAC repairs with no extra charges
We guarantee 100% satisfaction with all workmanship and service delivery
We maintain transparent pricing with no hidden fees or surprise charges
Our Whole Home Service Plan includes preventative maintenance and member discounts

What people say

Professional Prompt service Excellent Trustworthy Knowledgeable

Website

Update Listing

Services

Plumbing

Our comprehensive plumbing services address all residential needs from minor repairs to complete system installations. Expert technicians handle water leaks, pipe replacements, fixture installations, and emergency plumbing issues with same-day service availability. We specialize in gas line repairs, sump pump installations, and sewer line replacements using trenchless technology to minimize property disruption.

HVAC

We provide full-service HVAC solutions including system installations, seasonal maintenance, and emergency repairs for residential properties. Our certified technicians service all brands of furnaces, air conditioners, and heat pumps while offering energy-efficient upgrades and indoor air quality improvements through whole-home purification systems and humidifiers.

Water Heater Repair

Our water heater services cover traditional tank systems, tankless units, and well water heating solutions. We offer emergency repair services for sudden failures, scheduled maintenance to extend system life, and replacement installations with energy-efficient models that reduce long-term operating costs while ensuring consistent hot water supply.

Drain Cleaning

Professional drain cleaning services utilize advanced video inspection technology to diagnose blockages and determine optimal clearing methods. We handle everything from routine maintenance to emergency sewer backups using hydro-jetting and mechanical snake tools while providing preventative solutions to avoid recurring clogs.

Emergency Repairs

Available 24/7 for critical plumbing and HVAC failures, our emergency services respond promptly to situations like burst pipes, heating system failures, and major water leaks. Fully equipped service vehicles enable immediate repairs while our no-overtime-charge policy ensures predictable pricing during urgent situations requiring after-hours attention.

Questions

What areas do you service?

We serve Baltimore, Washington DC, Northern Virginia, New Jersey, Pennsylvania, and Delaware with same-day service available across our entire service territory.

Do you offer emergency services?

Yes, we provide 24/7 emergency plumbing and HVAC repairs with no additional charges for after-hours or weekend service calls.

Are financing options available?

We offer 0% financing for qualified customers on new furnace installations and other major system replacements with approved credit.

What sets your technicians apart?

Our 120+ licensed technicians undergo rigorous background checks and receive ongoing training to maintain expertise with the latest plumbing and HVAC technologies.

Do you guarantee your work?

We back all services with a 100% satisfaction guarantee, including parts and labor warranties for both repair and installation services.

How can I schedule service?

Schedule online through our website, use our mobile app, or call our main number (800) 950-4619 to connect with a live service representative.

Videos

Reviews (6)

Write a Review

Curtis R.

Jun 22, 2022 Report

Len the Plumber Scheduled an appointment for Friday June 17th between 2-5pm. Called around 4:15pm asking if someone would be able to make the appointment and was told a dispatcher was not available but would call with an estimated time of arrival. I received a call at 5:30pm notifying me no one would be able to come out today but I could reschedule. They gave me a few options and said someone could come on Saturday at no additional charge so I scheduled for 11am-2pm window.

On Saturday morning at 745am I received a call and said someone would be there within 30 mins. Plumber didn't show up until 9am. This was a basic swap out of faucet for an outside spigot and was charged $684. The same part at Home Depot cost $50. I understand there to be a labor cost but over $600 in labor feels a lot much. I have made multiple calls to their office and was told a supervisor by the name of Richelle would call but have not heard from anyone to explain the invoice. Would not recommend their service.

S. A.

Jun 17, 2022 Report

Rohan Virsawmi came to check my water heater. Told me that it was a leaky valve and told me that if he repaired it, it may not work and tried to sell me on a new water heater. My current water heater is only 14 months old. What a Con Artist. had a different plumber out today, no leak detected. It was a mistake on my part. NEVER DEALING WITH THIS COMPANY EVER AGAIN. They have become too corporate minded. I was a customer for 8 years, not anymore.

Steve K.

Jun 13, 2022 Report

I called last Wednesday evening, 6/8/22, for emergency service due to a broken cold water line that was flooding my home. I was hung up on 3 times and finally was connected to a 3rd party service this company uses to screen calls. I was told that this company does not service my zip code. I asked why over and over and was basically told it's none of my business. I called back and used a zip code up the street from my home and of course it was fine and I could then proceed with being connecting me to a dispatcher. This company appears to be RED LINING. I am not surprised this at all though. Just look at all the terrible reviews. What the heck was I thinking?

Sean K.

Jun 09, 2022 Report

Pretty much the only company that sends non-recyclable plastic mass mailings to my mailbox. When I called the 800 number to ask them to please consider discontinuing this practice, they hung up on me. Thanks for increasing my wastestream, guys.

Travis W.

Jun 07, 2022 Report

Overcharged and non-responsive. Avoid at all costs. Our well pump failed over Memorial Day weekend, Len was the only company that returned my call. The tech responded the next day but was unable to purchase a well pump because of the holiday. He returned on Tuesday and completed the work. I was billed twice for the removal of the pump. For the price I was charged I could have had another well dug. Called to request an itemized invoice to justify the charges and have not received a response.

Amanda C.

Jun 06, 2022 Report

Scheduled for Sunday 11-2pm. They call us at 1:55pm and say they can't make it, reschedule is for Monday 3-5pm. They call at 2:30pm, from a number Apple marks SPAM RISK, my husband didn't pick up. They leave a nasty voicemail saying they are canceling our reservation because we didn't pick up from their spam line. He called back and told them they should show up for appointments in the first place, and secondly if we have an appointment you show up - you don't need to call me. They said they could again reschedule me for the next day as they gave away my slot. I told them to get lost and called Horizon instead.