Business Details
38 Years
experience
Emergency
services
Your Trusted HVAC, Plumbing & Drain Experts in San Antonio
Shafer Services has been dedicated to serving San Antonio since 1988, building on a family legacy that dates back to 1884. Our team of over 70 skilled professionals delivers trustworthy cooling, heating, and plumbing solutions to more than 6,000 households and businesses. We prioritize treating people like family, doing the right thing, and exceeding expectations through our core values. Our expertise spans HVAC systems, plumbing infrastructure, and drain services, with a focus on safety, energy efficiency, and transparent pricing. We have contributed to iconic San Antonio landmarks while maintaining a commitment to community development through initiatives like Shafer Serves.Our technicians provide same-day repairs, comprehensive maintenance plans, and personalized solutions tailored to each client's needs. We emphasize work-life balance for employees and invest in continuous training to ensure technical proficiency and customer satisfaction. Our service area includes San Antonio and surrounding communities such as New Braunfels, Seguin, and Kyle. Customer testimonials consistently highlight our prompt response times, professional communication, and reliable service execution. We offer financing options and stand behind our work with satisfaction guarantees across all service offerings.
Services
Air Conditioning Repair
Heating Installation
Plumbing Repairs
Drain Clearing
Sewer Line Service
Water Heater Installation
Gas Line Repairs
Hydro Jetting
Camera Inspections
Maintenance Plans
Details
- Year established: 1988
Highlights and features
- We offer same-day emergency service with certified technicians
- Our team exceeds industry standards through continuous training
- We provide transparent pricing with no hidden fees
- We guarantee 100% satisfaction on all service work
- We maintain 24/7 dispatch availability for urgent needs
What people say
Professional and friendly service
Same-day repair availability
Clear explanations of issues
Knowledgeable technicians
Satisfaction guaranteed
Services
Air Conditioning Repair
Our certified technicians provide prompt air conditioning repairs for both central and ductless systems. We diagnose issues like refrigerant leaks, compressor failures, and thermostat malfunctions while offering transparent pricing. Same-day service is available for emergency cooling needs during Texas summers.
Plumbing Repairs
We handle all residential and commercial plumbing repairs including leak detection, pipe bursts, and fixture replacements. Our team uses advanced diagnostic tools to identify hidden leaks and offers 24/7 emergency service. We also provide water line and gas line repair solutions.
Drain Cleaning
Our hydro jetting and rooter services clear stubborn drain clogs while maintaining sewer line integrity. We perform camera inspections to identify blockages and offer preventive maintenance plans. Emergency drain clearing is available for commercial and residential properties.
Heating Installation
We install and replace furnaces, heat pumps, and heating systems with energy-efficient models. Our technicians handle system sizing, ductwork modifications, and thermostat integration. Financing options are available for qualifying customers.
Water Heater Service
Our team services and installs traditional tank and tankless water heating systems. We offer diagnostic testing, component replacement, and complete system upgrades. Emergency water heater repairs are available with transparent pricing.
Questions
What HVAC services do you offer in San Antonio?
We provide complete HVAC services including AC repair, furnace installation, heat pump maintenance, and ductless mini-split solutions for residential and commercial clients.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes, severe leaks, and complete system failures.
What areas do you service?
We serve San Antonio and surrounding communities including New Braunfels, Seguin, Kyle, and Canyon Lake.
Are financing options available?
Yes, we offer financing plans for qualifying HVAC and plumbing installations with approved credit.
What are your business hours?
Our office is open Monday-Friday 7am-9pm and Saturday-Sunday 8am-5pm for service requests.
Do you provide drain cleaning services?
Yes, we offer hydro jetting, rooter services, and camera inspections for drain and sewer line maintenance.
Reviews (6)
Zachary Eagle
Jun 08, 2022
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Tyler initially came over to evaluate the plumbing at our new house. To make a long story short, he was absolutely amazing. He diagnosed the problem quickly and was able to come out the next day with Sergio (also an amazing guy!) and provide a fix for our plumbing. Not only were they able to fix out blockages, but they were also able to troubleshoot additional systems in the house to ensure that our AC and plumbing were good to go. Shafer Services Plus was quick, efficient, friendly, and a absolutely fantastic with regards to their customer interactions. We can't recommend Tyler enough. He is awesome!
Stewart Dobbelstein Doc Unicorn
May 16, 2022
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Mr. Scott, the technician who assisted us, is very professional and explained to me what the issues were in our system. He is the one fully deserved of the 5 star review. The staff at the Shafer Services branch on the other hand, are closer to a 2 star. They really need to learn how to communicate with their customers. I had to call them 3 times in a week to find out what was going on with appointment times and what was going to be replaced and when. Was very frustrating.
Antonio Diaz
May 03, 2022
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They installed a mini split for my home 6 months ago and now problems galore. They came to do routine summer inspection of my home AC and magically my thermostat is fried. I come home to AC running on cool but thermostat has the house at 81 degrees. This was the first problem i have with them. Their technicians are liars and have no respect for the elderly. Timeframe provided for service was 10-12 and arrived at 1:30Pm for a second problem.
They were pulling out of my driveway when my wife was turning in. Refused to acknowledge her and drove off. They said no one was home. Regional manager replaced more than once. Has a lot to say about this company that continues to disappoint. Will not do business again with them. They were contracted by Lowes and they will be hearing from me as to the type of company they recommend to carry their name and quality of work.
They were pulling out of my driveway when my wife was turning in. Refused to acknowledge her and drove off. They said no one was home. Regional manager replaced more than once. Has a lot to say about this company that continues to disappoint. Will not do business again with them. They were contracted by Lowes and they will be hearing from me as to the type of company they recommend to carry their name and quality of work.
Alex Maxwell
Apr 22, 2022
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5 star review for Tyler who did a great job providing a clean professional installation on my water softener and filtration system. It's clear he takes pride in the service he renders. Enjoyed the experience so much that I will be using him as my go to for anything plumbing. 4 star review for the company (Didn't want Tyler to suffer for something out of his control). The price for installation only was a great deal more than I was expecting to have to pay ($1,000+).
Anne Marie Oliver
Apr 17, 2022
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Darius was incredible to work with! He informed of us the issue and showed us a video of the interior of our pipes that helped us make the decision to move forward with a complete clean out. He was so friendly, on time and incredibly educated in his field! Services: Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair
Jessica Thompson
Apr 16, 2022
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These guys are absolutely amazing! 10/10 in all areas! I had the pleasure of working with Grant and Nick and a few others, the last two days after a blocked pipe backed up into my shower and toilet. They all went above and beyond! They were kind, informative, professional, hardworking, and just overall rockstars! I live in a house that was built in the 60s that still has original cast iron pipes.
They are much more prone to getting blockages and it was definitely a tricky situation. During the process my other toilet was accidentally damaged and these guys immediately brought it to our attention and with out hesitation said they would replace and install a new. They did so and made sure to get a brand new of same grade color and quality of my original! They got the blockage out even though it was much more difficult than they thought and they still only charged me the initial quote! Not one penny more! Stand up! They even made sure that my pets were safe and secured at all times and cleaned up after themselves! These guys will be my plumbers for life no question!
They are much more prone to getting blockages and it was definitely a tricky situation. During the process my other toilet was accidentally damaged and these guys immediately brought it to our attention and with out hesitation said they would replace and install a new. They did so and made sure to get a brand new of same grade color and quality of my original! They got the blockage out even though it was much more difficult than they thought and they still only charged me the initial quote! Not one penny more! Stand up! They even made sure that my pets were safe and secured at all times and cleaned up after themselves! These guys will be my plumbers for life no question!
