Big City Plumbing

Our certified technicians provide 24/7 emergency plumbing services for burst pipes, sewer backups, and slab leaks. Using video camera inspections and excavation equipment, we resolve critical issues threatening property safety. Commercial and residential clients benefit from rapid response times and guaranteed warranties on emergency repairs.

We diagnose and fix water heating issues including insufficient hot water and pressure problems. Services include tankless system installations, traditional water heater replacements, and efficiency optimization. All repairs come with 90-day warranties, and we specialize in A.O. Smith, Bradford White, and Rheem brands.

Our hydro jetting and mechanical cleaning services remove blockages and buildup in sewer lines and drains. Using advanced camera inspections, we identify root causes like tree root intrusion or calcium deposits. Commercial clients receive scheduled maintenance plans to prevent operational disruptions in restaurants and office buildings.

We install and repair water softening systems that reduce mineral buildup in San Antonio's hard water conditions. Services include resin bead replacement, brine tank cleaning, and system efficiency testing. Properly maintained softeners extend appliance lifespan and reduce energy costs for residential and commercial properties.

Our plumbers handle all toilet issues from minor leaks to complete replacements. We service commercial properties with multiple units and residential homes needing low-flow conversions. Emergency services address overflowing toilets and water conservation concerns, with guaranteed pricing on all repair packages.

Licensed master plumber since 2008 with 30+ years industry experience. Founded Big City Plumbing in 2008 after working at another plumbing company. Specializes in automotive-related plumbing solutions and employee development.

18-year plumbing veteran with expertise in commercial systems. Provides technical training to apprentices while managing complex installations. Enjoys mentoring younger workers and improving customer service standards.

Over a decade of experience in new construction plumbing. Leads residential projects with focus on code compliance. Enjoys outdoor activities and applies practical problem-solving skills to plumbing challenges.

Joined in 2009 with 8 years plumbing industry experience. Manages day-to-day operations and employee development programs. Passionate about business growth and maintaining family-oriented company culture.

Former restaurant repair dispatch professional with strong customer service background. Coordinates service appointments and client communications since joining in 2019. Focuses on improving scheduling efficiency and client satisfaction.

We handle burst pipes, sewer backups, slab leaks, and no-water emergencies with 24/7 response. Technicians arrive equipped with excavation tools and video inspection equipment.

Yes, we offer 90-day warranties on all parts and repairs, with extended coverage available on select fixtures and installations.

Yes, we offer financing plans for major plumbing projects including water heater replacements and sewer line repairs.

We serve San Antonio and surrounding areas including Bexar, Comal, and Guadalupe counties for residential and commercial clients.

Yes, we provide 5% discounts on all services for active military, veterans, and senior citizens.

We accept cash, checks, and major credit cards for completed plumbing services and installations.

Big City Plumbing is my go to vendor for all plumbing needs. This most recently was made clear when we remodeled our bathroom and kitchen and the first contractor's plumber was a disaster. Calling BCP was the first really good move I mad on the projects. Their team was responsive to all my needs even when the job was clearly extensive (we moved from an initial small shower to a monster walk in and relocated it to the other end of the bathroom). It was a massive project and they handled it with a grace and level of expertise that I have not found in any other plumber in San Antonio. A definite 5 star effort!

We have been using big city now for at least 2 years. and have always had a great experience! The owner has even called me to make sure I was happy with everything. I can always call them and they get the problem fixed! No matter what it is!

Wonderful company! We were concerned about a potential gas leak by our hot water heater and called Big City to come check. They arrived on time and did a thorough job checking the gasline for leaks. They found the problem and gave me an estimate to fix it right then. I appreciated the fact that they didn't try to "up sell" the job. They just worked on fixing the issue with the leak. This is the second time we've used this company and will definitely call them for any future plumbing issues.

Thank you to Gerald and James for a job well done today! They arrived early in the window as scheduled, and the office gave me a call when they were on the way! I had them replace the faucet in the sink in the master bath with an upgrade. They did the job quickly and at a lower price than quoted by another plumbing company. They did the job in less than an hour. They cleaned up and took away all the disposable items.

We are very happy customers! I joined the preferred customer program and will be scheduling another plumbing job with them in the fall. We live in a neighborhood with very high water pressure, which can be hard on all plumbing fixtures. I have had experience with many different plumbing companies in San Antonio, and I can say that I rate Big City Plumbing #1. Their plumbers are all professional, polite, and capable. Thank you from Annette and Charles Olmsted in north central San Antonio.

Big City Plumbing is amazing. Diagnose your problem fix and leave. Chris is extremely knowledgeable. In the past he has fixed things other people could not. Very glad to have there yearly subscription service for a 10 percent discount every time they have boots on ground.

Chris and James were completely professional. They were kind enough to take the time to explain what they were going to do and then showed me the Great results. I even got a compliment on my Star Wars posters. On time, friendly and reliable service. I will recommend Big City to family and friends.