Business Details
37 Years
experience
Emergency
services
Trusted HVAC, Plumbing & Electrical Services in Memphis
Mister Greenway was founded in 1989 with a commitment to providing fast, reliable home services rooted in integrity and community care. Our approach combines decades of experience with a promise to arrive within 30 minutes of your call, ensuring urgent heating, cooling, plumbing, or electrical issues are resolved promptly. We prioritize transparency through upfront pricing, ironclad guarantees, and a customer-first philosophy that emphasizes clear communication and lasting solutions. Backed by partnerships with trusted local brands like Jackson Cooling and Brown Cooling, we deliver comprehensive services across West Tennessee.Our team is trained to handle emergencies with urgency while maintaining a focus on quality craftsmanship and client education. From routine maintenance to complex repairs, we aim to build long-term trust by consistently exceeding expectations. Our values remain unchanged since our founding: treat every customer like family, uphold accountability at every level, and ensure every service call reflects our dedication to comfort and reliability.
Services
AC Tune-Ups
Furnace Replacement
Drain Cleaning
Electrical Repairs
Water Heater Installation
Sewer Line Repair
EV Charging Stations
Generator Installation
Plumbing Repairs
Emergency Services
Details
- Year established: 1989
Highlights and features
- We guarantee arrival within 30 minutes of your call for emergencies.
- Our technicians provide transparent pricing with no hidden fees.
- 24/7 availability for urgent heating, cooling, plumbing, or electrical needs.
- Ironclad service guarantees ensure 100% satisfaction with every repair.
- Partnerships with trusted local brands expand our service capabilities.
What people say
Excellent service
Professional and courteous
Heroic service
Outstanding technician
Thorough and honest
Services
AC Tune-Ups
Our AC maintenance service includes deep cleaning of condenser coils, lubrication of moving parts, and electrical component safety checks. We recalibrate systems to factory specifications, improving efficiency and extending equipment lifespan. Customers benefit from reduced energy costs and fewer emergency repairs through preventive care.
Furnace Replacement
We offer furnace replacement with proper system sizing and ductwork inspection to ensure optimal performance. Our technicians explain all replacement options, allowing homeowners to make informed decisions. Installations follow industry standards for safety and efficiency, with post-installation testing to verify proper operation.
Drain Cleaning
Using professional-grade equipment, we clear clogged drains and perform camera inspections to identify underlying issues. Our technicians address recurring blockages and provide solutions to prevent future backups. The service includes verification that drains flow properly after completion.
Electrical Repairs
We handle residential and commercial electrical repairs including outlet replacement, panel upgrades, and wiring fixes. Our electricians diagnose issues like flickering lights or tripped breakers and provide clear explanations of required repairs. Emergency services restore power safely and efficiently.
Sewer Line Repair
Our trenchless sewer repair technology fixes damaged lines without extensive digging. We use camera inspections to assess damage and recommend appropriate solutions. This minimizes property disruption while providing durable repairs that restore proper drainage function.
Questions
How quickly can you respond to an emergency service request?
We guarantee arrival within 30 minutes of your call for HVAC, plumbing, or electrical emergencies.
Do you offer 24/7 service for urgent repairs?
Yes, our technicians are available 24 hours a day, 7 days a week for emergency service needs.
What HVAC services do you provide?
We offer AC tune-ups, furnace maintenance, system replacements, and emergency repairs for residential and commercial properties.
Can you repair both old and new plumbing systems?
Our plumbers handle repairs for all plumbing systems, including older installations and modern configurations.
Do you provide upfront pricing before starting work?
Yes, we explain all costs before beginning any service with no hidden fees or surprise charges.
What areas do you serve besides Memphis?
We serve Arlington, Bartlett, Collierville, Cordova, and surrounding West Tennessee communities.
Reviews (5)
M. S.
Jun 23, 2022
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If I could give a minus 100 I would. I has a a/c guy come out thinking that my issues would be less than $500 deductible with American Home Sheild. My a/c guy found that the compressor had gone out and told me to contact AHS. Terrible customer services and they lie to us. Our home warranty company referred us to them. I had to call them after 24 hrs because they couldn't be bothered. They acted as if they never received the referral until I pressed them. Oh-I found it!
They assigned a technician to my home. They sent me a email stating their technician was ill and they would need to reschedule in 5 more days. So they were able to have someone over in 36 hrs but now it's 5 more days in 100+ degree temps. Being a businessperson, I know that they make more $$ doing their own work vs. home warranty contract jobs. They are liars!
They assigned a technician to my home. They sent me a email stating their technician was ill and they would need to reschedule in 5 more days. So they were able to have someone over in 36 hrs but now it's 5 more days in 100+ degree temps. Being a businessperson, I know that they make more $$ doing their own work vs. home warranty contract jobs. They are liars!
Chris L.
Jun 14, 2022
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I have an American Home Shield Warranty that I will be canceling and I will not use Greenway Home Services anymore either. Here it is, the hottest week so far this year and my air went out. Made an appt through the warranty co with Greenway. Then I called Greenway and said the earliest they could get there would be 6/16/22. I called the warranty co back and they said they expedited with Greenway and it would be repaired in 24 hours. Got a text from Greenway saying they'd be out on the 21st!
They don't want to do any warranty work. It gets pushed way out so that if it is something major, you HAVE to call someone else! All these MR GREENWAY commercials is a bunch of you know what! I even asked about the advertisement saying they would be on there way to your problem within 30 minutes. ONLY if you pay 150.00 up front for expedited services, that is not applied to your repair. I'm done with them and I used to sing their praises. NOT ANY MORE!
They don't want to do any warranty work. It gets pushed way out so that if it is something major, you HAVE to call someone else! All these MR GREENWAY commercials is a bunch of you know what! I even asked about the advertisement saying they would be on there way to your problem within 30 minutes. ONLY if you pay 150.00 up front for expedited services, that is not applied to your repair. I'm done with them and I used to sing their praises. NOT ANY MORE!
Keith Voll
Jun 08, 2022
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Critical: Professionalism Poor service. Three service calls and problem is not fixed. Air conditioning is flooding carpet and dispatch said technician would be returning tonight. This was at 4 pm. Called five times after that the same evening and still no one showed up. No one returned my after hours called. Terrible service. Do NOT use this company
Tony Hodge
Jun 07, 2022
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It took an entire month for Greenway to come out to my home. They "repaired" my unit and I paid $625 for freon my home cooled for a total of 10 hours. I called back the next day, asking they have someone come out same day. The set an appointment for a week out. The week went by, the repairman got covid. So instead of covering down with someone else the moved me back another week. They finally came out and installed a new coil and refilled my refrigerant. It worked for a day and a half. Now it is not cooling again. Yay. My family has gone without air conditioning since April 22nd.
Carrie C.
May 29, 2022
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At the moment they get a two star rating. Repair man came out on Friday to repair my upstairs unit. This unit was installed by Greenway in 2016. Parts were covered but was required pay labor fees for the repair. The next day I noticed the upstairs a little warm. It was only in the mid 70s so the unit should have no problem cooling off the upstairs. It is now Sunday and it is hot. Called the "emergency" line and left message but no return call.
Tomorrow is Memorial day and I have family coming over and the upstairs is now going to be uncomfortable. I can only hope to get a call from their on-call person, but my gut tells me I will need to call again on Tuesday during business hours.
Tomorrow is Memorial day and I have family coming over and the upstairs is now going to be uncomfortable. I can only hope to get a call from their on-call person, but my gut tells me I will need to call again on Tuesday during business hours.
