Business Details
28 Years
experience
Emergency
services
Trusted Plumbing & HVAC Services in Knoxville, TN
For over two decades, Pipe Wrench Plumbing has been the trusted name in Knoxville and the surrounding areas for exceptional plumbing, heating, and cooling services. Founded in 1998, our company was built on a commitment to quality craftsmanship, prompt service, and customer satisfaction. We pride ourselves on being a locally owned and operated business, deeply invested in the communities we serve. Our team of licensed, bonded, and insured professionals is dedicated to delivering reliable solutions for both residential and commercial clients. We hold a full mechanical contractor license from the Tennessee State Government, ensuring we can legally and effectively address any plumbing, HVAC, or home service challenge.As members of Nexstar Network, we represent the top 1% of the service industrys independent contractors, receiving advanced training in the latest industry standards. Our 100% satisfaction guarantee and same-day service promise reflect our unwavering dedication to excellence. We are proud to support local initiatives, including partnerships with East Tennessee Childrens Hospital and Habitat for Humanity, reinforcing our commitment to community well-being. With over 70,000 satisfied customers and a 4.9/5 overall rating, we continue to set the standard for home service providers in East Tennessee.
Services
Plumbing Repairs
Water Heater Installation
HVAC Maintenance
Drain Cleaning
Emergency Services
Details
- Year established: 1998
Highlights and features
- We offer same-day service guaranteed or the visit is free.
- Our team holds a full mechanical contractor license from Tennessee.
- We provide 100% satisfaction guarantees on all services.
- Our technicians are NATE, EPA, and manufacturer-certified.
- We donate $10 monthly per maintenance plan to East Tennessee Childrens Hospital.
Associations and certifications
- Nexstar Network
- Better Business Bureau (A+ rating)
What people say
Professional and courteous
Same-day service guaranteed
Thorough explanations
Clean workspaces
Community-focused company
Services
Plumbing Repairs
Our licensed plumbers address leaks, bursts, and pipe failures with precision. We specialize in water line repairs, gas piping, and slab leak solutions for Knoxville homes. Emergency services ensure rapid response to prevent property damage.
HVAC Maintenance
Preventative HVAC care includes 18-point inspections, filter replacements, and efficiency tuning. Our NATE-certified technicians optimize heating and cooling systems to reduce energy costs and extend equipment lifespan.
Water Heater Services
We repair, install, and maintain gas, electric, and tankless water heaters. Annual maintenance prevents sediment buildup, while replacements use energy-efficient models from trusted brands like Rheem and Navien.
Drain Cleaning
Hydro jetting and camera inspections resolve clogs and tree root intrusions. Trenchless sewer repair minimizes landscaping disruption while restoring proper drainage for residential and commercial properties.
Emergency Plumbing
Available 24/7 for burst pipes, gas leaks, and flooding. Our rapid response team arrives equipped with advanced tools to mitigate damage and restore functionality within hours.
People
Tom Cambron
Founder
With decades of industry experience, Tom established Pipe Wrench in 1998. He oversees strategic growth while maintaining commitment to quality service and community involvement.
Whitney Cambron
Manager
As the founding manager, Whitney directs daily operations and staff training. She ensures adherence to high service standards across all plumbing and HVAC projects.
Questions
What plumbing services are available in older homes?
We specialize in repiping with modern materials, addressing hard water scale buildup, and repairing outdated fixtures in homes built before 1985.
When should I replace my water heater?
Replace units older than 12 years, leaking tanks, or systems requiring frequent repairs. Our technicians help select energy-efficient replacements tailored to your household needs.
How do you handle sewer line emergencies?
We use camera inspections to identify blockages and trenchless technology for minimal-dig repairs. Emergency teams respond within hours to mitigate property damage.
What HVAC financing options exist?
We offer 0% financing through Wells Fargo for qualifying customers, making system upgrades and emergency replacements more affordable with flexible payment terms.
Are services available for commercial properties?
Yes, we provide backflow prevention, boiler maintenance, and large-scale HVAC solutions for businesses, with dedicated account management for ongoing needs.
Videos
Reviews (6)
Drew Sexton
Jun 18, 2022
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Excellent customer service and extremely professional. Kyler gave me several options and walked me through the process which was really helpful and appreciated. He also helped me save money along the way. Highest recommendations!
Dr. Perry McCallen
Jun 17, 2022
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Devin, was very professional, friendly, and helpful. He is a tremendous asset to their company. We will most definitely be using this company in the future and recommending them to others.
Kim Swindle
Jun 12, 2022
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Great guys! On a scale from 1-10. I give Jayme a 20! Very professional, friendly, honest, gets right to the point. and a great beard! Thank you so much for figuring out the problem and the best solution to fix it Services: Water heater installation, Drain cleaning, Plumbing pipe repair, Garbage disposal repair
Chelsey Lambert
Jun 10, 2022
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Bill and Toni helped me so much with my new unit. Very professional and made sure i had air when it has been the hottest week. I can't thank them enough for getting me in as soon as possible. Will always recommend them! Service: Install AC
Veronica Calderon-Speed
Jun 09, 2022
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They showed up the same day we called! Our technician was courteous, professional, and answered all of our questions! I highly recommend them! Service: A/C system repair
Chloe Sandoval
May 27, 2022
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We've had Pipe Wrench out at our previous home and our new home and each time they've been extremely professional, on time, explained everything they were doing and why. I'd recommend them to anyone. Jerin did the initial check on our water heater in our old home and was very responsive and friendly. Andrew came out and inspected everything, gave us quotes and got us prepared for our new water heater at both our homes. James and Jimmy put in our water heater at our old home and did a great job. Nate is our most recent person.
He did a quick repair on our water heater at the new house to tide us over until we could get it replaced. He was out there on a Saturday and came back to install the new one on Monday! He was quick, very professional, friendly and did a great job!
He did a quick repair on our water heater at the new house to tide us over until we could get it replaced. He was out there on a Saturday and came back to install the new one on Monday! He was quick, very professional, friendly and did a great job!
