Business Details
50+ Years
experience
North Carolina Plumbing Heating Fire Sprinkler Licensing Board
The Plumbing & Heating Contractors has served North Carolina since 1931 as the statutory authority responsible for licensing and regulating professionals in these critical trades. Our mission centers on safeguarding public health, safety, and welfare by establishing rigorous competency standards for licensure through examination. We enforce compliance with Chapter 87, Article 2 of North Carolina General Statutes and our Board Rules (21 NCAC 50), ensuring all licensed contractors meet minimum qualifications for plumbing, heating, and fire sprinkler work. Through transparent open hearings and fiscal responsibility, we maintain public trust while supporting licensed professionals in delivering quality services. Our quasi-state agency operates self-sufficiently through licensing fees, maintaining a balanced budget and emergency operating fund.With seven gubernatorially appointed members, we combine decades of industry expertise with regulatory authority to uphold North Carolina's construction standards. Our team of dedicated professionals manages all aspects of licensing, from application review and examination administration to complaint resolution and disciplinary enforcement. We demonstrate trustworthiness through our commitment to transparency, documented processes, and accessible public resources. Our authority derives from both legislative mandate and our proven track record of maintaining industry standards for over nine decades.
Services
License Applications
Exam Preparation
Complaint Handling
Continuing Education
Disciplinary Enforcement
Code Compliance
License Renewal
Military Credentialing
Public Records Access
Industry Regulation
Details
- Year established: 1931
Highlights and features
- We enforce strict licensing standards to ensure public safety
- Our board combines legislative authority with industry expertise
- We maintain transparent examination and disciplinary processes
- We operate with fiscal responsibility and public accountability
- Our 90+ year history demonstrates enduring commitment to quality
Services
License Applications
We process applications for plumbing, heating, and fire sprinkler contractor licenses through rigorous evaluation of qualifications and experience. Our process ensures all applicants meet North Carolina's statutory requirements for professional competence. Applicants receive detailed guidance through our comprehensive application review and examination scheduling system.
Exam Preparation
We administer standardized examinations at seven statewide testing centers for various contractor classifications. Our exam process includes detailed preparation resources and reference materials to ensure candidates understand North Carolina's specific code requirements and industry standards.
Complaint Handling
Our dedicated complaint resolution system investigates consumer concerns about licensed and unlicensed contractors. We maintain public trust through transparent investigation processes and appropriate disciplinary actions for code violations, ensuring accountability across the industry.
Continuing Education
We provide access to voluntary continuing education programs that help professionals stay current with evolving codes and technologies. Our offerings include disciplinary courses for licensees requiring remedial training and specialized classes approved by industry partners.
Code Compliance
We enforce compliance with North Carolina's building codes and licensing statutes through regular audits and disciplinary proceedings. Our regulatory framework ensures all licensed contractors maintain the minimum standards required for public safety and industry integrity.
People
Maria Hozza
Receptionist
Serves as primary point of contact for general licensing inquiries, managing initial communications for the North Carolina State Board of Examiners.
Ashley Tipton
Exam Coordinator
Manages examination processes and application reviews while maintaining communication with prospective licensees across North Carolina.
Kerry Waldroup
Complaint Coordinator
Handles consumer complaints against contractors and oversees investigation processes for potential licensing violations in the state.
DeJaya Soltys
Licensing Coordinator
Manages license reinstatement processes and handles administrative changes for licensed professionals and business entities.
Marielle Warren
Probation Coordinator
Oversees disciplinary compliance programs and monitors probationary requirements for licensees needing corrective action.
Questions
What are the licensing requirements for plumbing contractors in North Carolina?
Applicants need 2 years (4,000 hours) of on-site experience in plumbing systems installation and maintenance.
How do I schedule a licensing examination?
After application approval, contact our exam provider within 90 days to schedule at one of seven statewide testing centers.
What disciplinary actions can the Board take?
We enforce license revocation, suspension, or probation for violations of Chapter 87 statutes and Board Rules.
Are there military service credit opportunities?
Yes, we recognize military experience toward licensing requirements with appropriate documentation from service records.
How can I check a contractor's license status?
Use our online license search tool to verify active status and disciplinary history of licensed professionals.
What continuing education is required?
While no longer mandatory, we encourage ongoing education through approved providers to maintain code compliance knowledge.
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Reviews (2)
AirStarz Hvac
Jul 07, 2021
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Emily is always extremely helpful. I called a few times in the past couple of months and she's always ready to answer any questions. Thank you
Sara Bashi
Jan 08, 2018
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They are closed for two hours for a staff luncheon 11:15 to 1:15, in the middle of the week and our taxes are paying for this. At least they should have someone to be able to assist us contractors
