Business Details
50+ Years
experience
Emergency
services
Trusted HVAC & Plumbing Services in Spokane, WA
Sturm Heating & Air Conditioning has been dedicated to providing exceptional HVAC and plumbing services to the Spokane community since 1945. With over 80 years of combined experience, our licensed and insured technicians specialize in heating, cooling, plumbing, and indoor air quality solutions for residential and commercial clients. As a BBB-accredited business with an A+ rating, we prioritize customer satisfaction through reliable service, advanced industry knowledge, and adherence to strict safety standards. Our commitment to excellence is demonstrated through 24/7 emergency availability, transparent flat-rate pricing, and comprehensive maintenance programs. We maintain affiliations with leading industry organizations such as NADCA and IGSHPA, ensuring our solutions incorporate the latest technological advancements.Our team of certified professionals delivers personalized service with upfront cost estimates, no hidden fees, and flexible financing options. By combining generational expertise with modern innovations, we've built long-term relationships with clients across Spokane and surrounding areas. Our service guarantees reflect confidence in our workmanship, while our local focus ensures deep understanding of regional climate challenges. From routine maintenance to emergency repairs, we maintain consistent communication and timely service delivery. This enduring commitment to quality and customer-centric values has made us a trusted choice for HVAC and plumbing needs in the Pacific Northwest.
Services
Furnace Repair
AC Installation
Plumbing Services
Duct Cleaning
Heat Pump Repair
Water Heater Installation
Indoor Air Quality
Emergency HVAC Service
Commercial HVAC
HVAC Maintenance
Details
- Year established: 1945
Highlights and features
- We offer 24/7 emergency HVAC and plumbing services with rapid response times
- Our company maintains a BBB A+ rating for consistent service excellence
- We provide flexible financing options for system replacements and major repairs
- All technicians are fully licensed, insured, and undergo rigorous background checks
- We guarantee 100% satisfaction with all our HVAC and plumbing workmanship
Associations and certifications
- BBB
- NADCA
- IGSHPA
- Associated Builders and Contractors
What people say
Excellent service
Knowledgeable technicians
Prompt response
Fair pricing
Professional staff
Services
Furnace Repair
Our certified technicians provide comprehensive furnace repair services for all makes and models. We diagnose issues ranging from ignition problems to airflow inconsistencies, using specialized tools to restore heating functionality. Emergency repair availability ensures prompt resolution during cold weather emergencies.
AC Installation
We offer professional air conditioning installation services with expert system sizing and selection guidance. Our technicians handle complete system replacements and new installations, ensuring proper refrigerant charging and duct integration for optimal cooling efficiency.
Plumbing Services
Our licensed plumbers handle residential and commercial plumbing needs including leak repairs, water heater service, and fixture installations. We specialize in tankless water heater repairs and plumbing system upgrades with minimal disruption to property.
Duct Cleaning
Professional duct cleaning services improve indoor air quality by removing accumulated debris and contaminants. Our NADCA-certified technicians use industrial-grade equipment to clean ductwork systems thoroughly, enhancing HVAC efficiency and reducing allergens.
Emergency HVAC Service
24/7 emergency HVAC services address urgent heating and cooling failures. Our rapid response team handles furnace breakdowns, AC failures, and heating system emergencies with after-hours availability and transparent pricing.
Questions
What HVAC services do you offer in Spokane?
We provide complete HVAC services including furnace repair/installation, AC maintenance, heat pump services, duct cleaning, and emergency HVAC support for residential and commercial clients.
Do you offer 24/7 emergency plumbing services?
Yes, our emergency plumbing services operate 24 hours a day, 7 days a week for urgent issues like burst pipes, severe leaks, and heating system failures.
Are financing options available for system replacements?
We offer flexible financing plans for qualified customers needing HVAC system replacements or major plumbing renovations with approved credit.
What areas do you service?
We serve Spokane, Spokane Valley, Coeur d'Alene, and surrounding communities including Airway Heights, Cheney, and Liberty Lake.
How can I schedule maintenance?
Schedule HVAC maintenance through our website booking system or by calling 509-790-3987. We offer same-day service and weekend appointments.
What certifications does Sturm hold?
We maintain BBB A+ accreditation, NADCA membership, IGSHPA certification, and Associated Builders and Contractors affiliations for industry-standard compliance.
Videos
Reviews (4)
Rdainwa
May 23, 2022
Report
I contacted this company with a clearly stated request that was met with continuing arguments via SMS that what I requested would only be possible after I paid $129 for a service call, and they agreed with my what I asked for. After explaining that I already had a diagnosis and parts for this 50yr old unit were not available, the company decided a phone call and live argument would be a better approach.
In response, I thanked him for the call and stated I was no longer interested in anything the company had to say or offer and to not contact me further. I immediately received another call from the company which I declined and then blocked the phone number. Next came a voice mail and yet another effort to argue the point. In reply I sent SMS to the company to not contact me again. Today I received yet another call from the company despite my instructions to not contact me further.
The arrogance of this big company trying to bully and strong arm me into submission is not appreciated nor will it be tolerated. It appears this company and its employees have lost focus on what customer service means and obviously don't understand that "no" - means. NO!
In response, I thanked him for the call and stated I was no longer interested in anything the company had to say or offer and to not contact me further. I immediately received another call from the company which I declined and then blocked the phone number. Next came a voice mail and yet another effort to argue the point. In reply I sent SMS to the company to not contact me again. Today I received yet another call from the company despite my instructions to not contact me further.
The arrogance of this big company trying to bully and strong arm me into submission is not appreciated nor will it be tolerated. It appears this company and its employees have lost focus on what customer service means and obviously don't understand that "no" - means. NO!
Rory L.
Nov 20, 2021
Report
They honored a warranty issue I had with my furnace very well. I had them look at another issue while here. They sent someone another day to look and give an estimate. They ghosted me on one appt. and finally showed up another day. Looked at a couple of things and said the job would be about $300. Waited again to hear from them and decided to use another service. They then sent a statement for over $300 with no prior communication regarding service call fees, etc. Ended up using Home Comfort Services who were the best!
Susan P.
Oct 12, 2021
Report
Just had a new furnace & AC installed by Sturm. Kip (sales) and Steve & his assistant (installers) were punctual, personable and installed a great furnace & AC. I couldn't be happier with Sturm and the people they employ as well as the Trane furnace/AC.
Josh P.
Jul 27, 2021
Report
After leaving 3 phone messages and sending two texts through their website, it took them 4 days to schedule a quote appointment. The person was on time for the appointment to begin a quote. The appointment was on a Tuesday morning, I was told I would have a quote in a couple of days. I called to check on it on Friday morning, I was told I would have it that day, or Monday. It is now Tuesday still no quote. This is all just for a quote mind you, I guess I don't want to find out what a headache it would be to have a new system installed by them.
