Business Details
50 Years
experience
Emergency
services
Complete Home Care Under One Roof
Founded in 1976, Michael & Son has grown from a small family business into a trusted provider of comprehensive home services. Our journey began with a commitment to integrity and customer-first values, which continues to drive our 500+ service trucks and 3,000+ technicians today. With expertise in HVAC, plumbing, electrical, and restoration services, we serve over 10 cities across Virginia, Maryland, and North Carolina. Our team combines decades of experience with NATE-certified technical proficiency to deliver reliable solutions for every home. We prioritize proactive maintenance through our Membership Plan, offering priority service and exclusive savings to prevent emergencies before they occur.Backed by 10,000+ verified reviews and 24/7 emergency availability, we maintain rigorous standards for technician training and service quality. Our leadership team, including President Basim M. Mansour, continues the family legacy of honoring commitments while innovating through services like our Unlimited Program for complete home protection. From routine maintenance to disaster recovery, we approach every job with the same dedication that defined our founders' work ethic. This commitment has earned us recognition as a top-rated service provider with an average 4.7 Google rating, serving thousands of satisfied homeowners annually.
Services
HVAC Services
Plumbing Services
Electrical Services
Restoration Services
Home Remodeling
Emergency Repairs
Maintenance Plans
Generator Installation
Mold Remediation
Water Damage Repair
Details
- Year established: 1976
Highlights and features
- We offer 24/7 emergency service with 500+ trucks available across 10+ cities.
- Our NATE-certified technicians maintain 50+ years of combined industry expertise.
- We provide a Membership Plan with priority service and exclusive repair savings.
- Financing options available with 0% interest for 60 months on select systems.
- Serving communities since 1976 with 10,000+ verified customer reviews.
Associations and certifications
- North American Technician Excellence (NATE)
What people say
Straightforward, upfront
Honest solutions
Completed on time
Expert technicians
5-star service
Services
HVAC Services
Our NATE-certified technicians provide comprehensive HVAC solutions including central AC repair/installation, heat pump services, and furnace maintenance. We guarantee efficient temperature control through annual tune-ups and emergency repairs. With 500+ service trucks available 24/7, we ensure prompt response for system failures or upgrades.
Plumbing Services
From drain clearing to water heater replacement, our licensed plumbers handle residential plumbing emergencies and upgrades. We specialize in gas line repairs, sewer line replacement, and well pump installations. Preventative maintenance plans help homeowners avoid costly leaks or system failures during peak seasons.
Electrical Services
Our master electricians perform panel installations, generator setup, and whole-home rewiring. We address circuit breaker issues and ceiling fan installations with safety-certified procedures. Emergency electrical services restore power during outages while ensuring compliance with local VA/MD/NC regulations.
Restoration Services
We provide 24/7 water damage restoration, mold remediation, and fire damage cleanup. Our specialists use industrial equipment for water extraction and structural drying. Certified technicians follow EPA guidelines for mold removal and property decontamination after emergencies.
Home Remodeling
Our remodeling division handles kitchen/bathroom upgrades, basement conversions, and whole-home renovations. We coordinate permits and inspections while maintaining living space functionality. Projects include modernization, accessibility modifications, and value-enhancing design improvements.
People
Basim M. Mansour
President
President of Michael & Son since 1990, Basim leads with family values and 30+ years of home services experience. He transformed the business into a 500+ truck operation while maintaining customer-first principles. Committed to technician training and community service, he personally oversees quality control.
Questions
What services does Michael & Son offer?
We provide HVAC, plumbing, electrical, restoration, and remodeling services for residential properties across VA, MD, NC, and SC.
Do you offer emergency service?
Yes, our 24/7 emergency team responds within 2 hours with 500+ service trucks strategically located across our service areas.
What financing options are available?
We offer 0% interest financing for 60 months on qualifying HVAC systems and major home improvement projects.
How can I schedule an appointment?
Book online through our website or call (800) 948-6453. Our customer service team is available 24/7 for urgent requests.
Are technicians licensed and insured?
All technicians hold state-specific master licenses and undergo background checks. We maintain full liability insurance for every service call.
What areas do you service?
We serve Virginia (Alexandria, Richmond, Norfolk), Maryland (Baltimore, Frederick), North Carolina (Charlotte, Raleigh), and South Carolina (Myrtle Beach, Fort Mill) with expanding coverage.
Videos
Reviews (4)
Malaika G.
Jun 29, 2022
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I am thoroughly disgusting with Michaels & Sons and will never ever ever use them again. Our area is infamous for electrical outages, you sneeze the power might go out. I had this company install a in home generator and a inspection would be done in a few days. Now I'm finding out that's not true it could take weeks. And that should've been my call to make not theirs. I would've waiting until they had the permit and then scheduled the install. Nor did they apply the $250 off to my account not was it discussed with me before hand that I would need to upgrade the amps to my power line with Dominion. I will be contacting the BBB.
Marlene Weiss
Jun 16, 2022
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Jose, the plumber was extremely pleasant, well organized and very professional. If we can have him every time, I would be very happy. His Work is very clean and even answered all our questions. You truly have a great employee. Mr Ed Clark, the manager we worked with was extremely responsive. I know he only started working for your company but after over four months of calling, no responses or call backs from any of your managers, Mr Clark immediately called us back, has been nothing but awesome and saw to it that we got our bathroom done.
He told my husband not to have the plumber leave until we were satisfied and Jose's work was exemplary. With really fabulous employees on your team, my husband and I will remain loyal Mike and sons customers since we know those two are on the car. Mr Clarke, Jose, you don't know how happy you have made us and after having a few very bad days, Jose lifted my spirit with his smile and at least add approach. We are extremely grateful! Jeff and Marlene Weiss
He told my husband not to have the plumber leave until we were satisfied and Jose's work was exemplary. With really fabulous employees on your team, my husband and I will remain loyal Mike and sons customers since we know those two are on the car. Mr Clarke, Jose, you don't know how happy you have made us and after having a few very bad days, Jose lifted my spirit with his smile and at least add approach. We are extremely grateful! Jeff and Marlene Weiss
Christine
Jun 06, 2022
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Michael & Sons has done my furnace installation and electrical panel upgrade as well as regular maintenance on my A/C and heating. They are always professional and are mostly on time. They could be a little better about cleaning up after themselves but it's not a huge complaint since they do a good job on the actual project at hand. There are small things I wish they would be more clear about such as they won't be patching the square they cut out of my wall to work on the electrical panel so I have to find someone to do that as I'm not handy myself. They're not the cheapest service but they're not the most expensive and most of their services have a pretty good warranty that's included.
Hong Qiang
May 22, 2022
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Our 15 year old water heater had to get replaced and I was able to get next day service through online scheduling with Michael & Son. The technician came right on time. It was a big job to be done by one person not to mention he has to go get the new unit and to haul away the old one. 5 hours later our hot water system is back in business. The technician is knowledgeable and patient. Great service and I will definitely recommend this company.
