Business Details
12 Years
experience
Emergency
services
Your Trusted 24-Hour Plumbing Experts in Texas
Reliant Plumbing has been delivering expert plumbing services to Texas communities since 2014. Founded by Max Hicks, a local Austin resident with over two decades of industry experience, we combine deep technical expertise with a commitment to community values. Our team of licensed professionals specializes in 24/7 emergency response, residential and commercial repairs, and advanced water system solutions. We maintain strict transparency in pricing and operations while investing in cutting-edge technology like trenchless pipe repair and non-invasive diagnostics.With multiple service centers across Central Texas and recognition as Best Plumbing Company by Austin Chronicle and MYSA readers, we prioritize same-day service, customer education, and sustainable solutions. Our financing options through GreenSky and Synchrony ensure accessibility, while our decade-long track record demonstrates consistent quality backed by satisfaction guarantees.
Services
Emergency Plumbing
Water Heater Repair
Sewer Replacement
Leak Detection
Whole House Filtration
Commercial Plumbing
Drain Cleaning
Pipe Repairs
Gas Line Services
Camera Inspections
Details
- Year established: 2014
Highlights and features
- We offer 24/7 emergency plumbing services with same-day appointments available
- Our team includes Master Plumbers with License # M-44288 and License # RMP-42389
- We provide transparent pricing with waived service fees upon job completion
- Our trenchless pipe repair technology minimizes property disruption
- We maintain a 1-year labor warranty on most jobs
What people say
Professional technicians
24/7 emergency availability
Transparent pricing
Effective solutions
Knowledgeable staff
Services
Emergency Plumbing
Our certified technicians provide immediate response for burst pipes, gas leaks, and severe flooding. With 24/7 availability across Texas, we use specialized equipment to minimize water damage and restore functionality within hours. Emergency service includes main water shutoff assistance and temporary stabilization before permanent repairs.
Water Heater Services
We offer complete water heater solutions including tank, tankless, and hybrid system installations. Our diagnostics identify efficiency issues while our maintenance plans prevent unexpected failures. Emergency repairs address leaks and heating failures, with same-day replacements available for qualifying customers using our stocked inventory.
Sewer Replacement
Utilizing trenchless technology, we replace damaged sewer lines with minimal landscape disruption. Our cured-in-place pipe (CIPP) method creates durable, jointless replacements that resist root intrusion. Traditional excavation remains available for complex cases, with both options including lifetime warranty options on materials and workmanship.
Whole House Filtration
We install multi-stage filtration systems removing chlorine, heavy metals, and particulates from all household water sources. Our systems include salt-based softeners for hard water regions and chemical-free conditioners. Professional installation ensures optimal flow rates while annual maintenance plans maintain NSF-certified filter performance standards.
Commercial Plumbing
We support Texas businesses with 24/7 service for restaurants, multi-family units, and industrial facilities. Our capabilities include grease trap maintenance, high-capacity water heating systems, and ADA-compliant fixture installations. Preventative maintenance contracts reduce emergency risks while our after-hours team handles urgent operational disruptions.
People
Max Hicks
Founder
With plumbing experience since 2001 and Master Plumber certification since 2013, Max established Reliant Plumbing in 2014. He oversees operations across Texas locations, maintaining hands-on involvement in complex projects while mentoring apprentices through local trade programs.
Jason Oliphant
Master Plumber
Jason brings 18+ years of commercial plumbing expertise, managing quality control across Austin, San Antonio, and Dallas operations. He supervises technician training programs and ensures compliance with municipal plumbing codes for all commercial installations.
Questions
What plumbing services do you offer?
We provide full-service plumbing including emergency repairs, water heater maintenance, sewer replacement, whole-house filtration, and commercial plumbing solutions across Texas.
How quickly can you respond to emergencies?
Our 24/7 team typically dispatches within 30 minutes and arrives within 2-4 hours for urgent plumbing issues like burst pipes or gas leaks.
Are your plumbers licensed and insured?
Yes, all technicians hold active Texas plumbing licenses including Master Plumber License # M-44288 and comprehensive liability insurance coverage.
Do you offer financing options?
We provide financing through GreenSky and Synchrony for qualifying residential and commercial projects with approved credit.
What areas do you serve?
We operate across Central Texas including Austin, San Antonio, Dallas, Waco, and surrounding communities with multiple service centers.
Can I get an estimate before work begins?
Yes, we provide detailed written estimates after diagnostics, with service fees waived upon completion of repairs.
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Reviews (7)
Chad P.
Jun 29, 2022
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Bryan and Eric were absolute rock stars! I am beyond impressed with their professionalism and ability to sort my problem! Reliant has gained a customer for life! Could not be more grateful!
Erika Dahl
Jun 17, 2022
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I called do to an issue with my toilet, and was able to get same day service scheduled. Jason was my technician and he did a great job. Was very courteous and gave me multiple options. At the end of the day I decided to replace the toilet and he was able to complete at that same time, so was great to be able to get everything done in one appointment. - Erika
Dave R.
May 17, 2022
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Mack was excellent in checking issue and advising what the potential problem was. Took time to explain thoroughly what to watch for. Excellent service and responsiveness.
Suzanne T.
Apr 21, 2022
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Ray came out right away when we had a sewer clog and worked diligently until he cleared it. It took a few days due to damaged old pipes. Grateful for the prompt service and thorough job!
Vicki SantaAna
Mar 24, 2022
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I came home from church to find out I had a leak in the yard on my side of the meter. Called a company mentioned by Crossroads and, after explaining my emergency, was told the earliest appointment was Tuesday! The second place I called was very unprofessional on the phone and I still haven't heard back from them. Finally called Reliant after seeing reviews in the web. I was giving an estimated time of arrival between 12:00 and 2:00, which would have been fine. Well, here it is, 1:40, and they've been here, determined the problem, did repairs and are gone!
I cannot say enough good things about Nicolas and Austin! Both were incredibly professional, explained everything step by step, including what possible issue might occur. Fortunately, no issues. The repairs were done leaving the pipes connected in a better way than they had been. And, I was pleasantly surprised at the total cost! If you ever have leaks, call Reliant first!
I cannot say enough good things about Nicolas and Austin! Both were incredibly professional, explained everything step by step, including what possible issue might occur. Fortunately, no issues. The repairs were done leaving the pipes connected in a better way than they had been. And, I was pleasantly surprised at the total cost! If you ever have leaks, call Reliant first!
John M.
Mar 21, 2022
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Amazing service. Zach the Plummer was remarkable and professional. Got the job done. Highly recommended.
Nino Z.
Mar 20, 2022
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My water heater didn't work. Ben and James came and replaced it and did a good job they are some Nice dudes too. Will definitely cal again when I need work done.
